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PODCAST

The Julie Parker Practice Success Podcast

Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success.

business management

All Episodes

26:42

Ep #162: Why Asking for a 3-Minute Video Can...

The Julie Parker Practice Success Podcast ·

2025/10/22

Hiring for a dental practice isn’t about volume - it’s about finding the right person. In this episode, I explore how a simple 3-minute video request from job applicants can radically improve your hiring process. Interested in taking your personal, team, and dental practice to the next level? Contact Julie today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-...

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34:13

Ep #161. Dr Roslyn Franklin: How to make sure your...

The Julie Parker Practice Success Podcast ·

2025/10/14

In this episode, Julie speaks with Dr Ros Franklin of Amalgamate Consulting about the updated Australian Standard AS 5369:2023, now legislated in NSW for dental practices reprocessing instruments. Ros explains the practical implications, common compliance gaps, and the importance of unified infection control protocols. Learn how practices can prepare, train their teams, and conduct effective risk assessments to create a safer, more compliant environment. Contact Ros via her websi...

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33:03

Ep #160: Do dental practices really need to post on...

The Julie Parker Practice Success Podcast ·

2025/09/22

In this episode, I explore a question that’s been on my mind – do we really need to post so much on social media to grow a successful dental practice? I share what I’ve seen across a wide range of practices, from those pouring thousands into digital ads to those thriving without any online marketing at all. I talk about the different types of patients – transients, loyals, and perpetuals – and why understanding who you're trying to attract is key to choosing the right marketing st...

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54:31

Ep #159. Ashley Latter on Going from Rapport to...

The Julie Parker Practice Success Podcast ·

2025/08/24

I had the absolute pleasure of speaking with Ashley Latter, internationally recognised dental communication coach and author of The Perfect Dental Consultation and Don't Wait for the Tooth Fairy. Ashley shares the story of how he came to focus on ethical communication and sales in dentistry, the essential role rapport and trust play in treatment acceptance, and why the whole team—not just the dentist—must be on the same page for success. Whether you're a practice owner, team member, or ...

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68:11

Ep #158: Why Overcoming Rejection Unlocks Your...

The Julie Parker Practice Success Podcast ·

2025/08/15

In this episode, I speak with business alignment coach and NLP master trainer Toni Everard about uncovering and overcoming the beliefs that limit personal and professional growth. We explore how purpose can be found in everyday curiosity and service, why rejection is more about the other person than about you, and how reframing sales as service can transform patient communication in dental practices. Toni shares practical insights on handling patient objections, presenting treatme...

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34:32

Ep #157: Why Rural Dentistry Could Transform Your...

The Julie Parker Practice Success Podcast ·

2025/08/10

In this conversation, Steph shares her journey from taking over an established practice to transforming it into a thriving, multi-service clinic. She discusses the unique opportunities and challenges of rural dentistry, including expanding clinical skills, building strong community relationships, and attracting the right team members. Steph also introduces her upcoming rural dentistry retreat, designed to showcase the professional, personal, and lifestyle benefits of working outside met...

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47:58

Ep #156: The Truth About Floor Maintenance in Dental...

The Julie Parker Practice Success Podcast ·

2025/07/11

In this episode, Aaron Kelly address a common misconception in dental practices: the belief that floors require frequent strip-and-seal treatments to remain clean and presentable. Aaron explains that, in reality, many dental floors don’t need such harsh and costly procedures but instead benefit greatly from a professional deep clean. Beyond infection control, Julie and Aaron discuss how clean, well-maintained flooring plays a crucial role in the image a practice projects to both new and exist...

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51:37

Ep #155: Bringing Skill and Fulfilment Back to the DA...

The Julie Parker Practice Success Podcast ·

2025/06/14

In this episode, Ellen Krajnc, a seasoned consultant and trainer, shares her passion for revitalising the art of four-handed dentistry. Ellen discusses how this proactive, collaborative technique between clinician and assistant not only improves efficiency, ergonomics, and infection control but also enhances patient care and job satisfaction. As the dental profession grapples with assistant shortages and retention challenges, Ellen presents a compelling case for bringing this valu...

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43:34

Ep #154: The New AI Tool Helping Clinics Stay...

The Julie Parker Practice Success Podcast ·

2025/06/08

In this episode, Cate Scolnik of SANE Social Media returns to share her powerful new AI-powered tool designed specifically for healthcare providers. Cate explains how this tool simplifies digital marketing for dental clinics by generating compliant, customised content and fast-tracking growth strategies. If you're overwhelmed by online marketing or unsure how to stay compliant while standing out, this conversation offers a clear and practical way forward. Reach out to Cate and acc...

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50:39

Ep #153: Dental Practice Rollups with Craig Keegan

The Julie Parker Practice Success Podcast ·

2025/05/08

Selling your dental practice isn’t just about finding a buyer – there are innovative models emerging that many practice owners haven’t yet considered. In this episode, I speak with Craig Keegan from M&A Profits about the roll-up model – a fresh alternative to traditional practice sales. Learn how this approach can unlock greater opportunities, better align with your goals, and offer more flexibility than the conventional route. You can connect with Craig via his LinkedIn profile here: htt...

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56:28

Ep #152: Payment Plans and Membership Solutions with...

The Julie Parker Practice Success Podcast ·

2025/01/22

In this episode, I am joined by co-host Ameena Basile. We were thrilled to speak with Marcius Bispo of SmilePass, to explore how this innovative platform is transforming dental practices. From simplifying complex payment systems to revolutionising patient loyalty through membership plans, SmilePass empowers practices to improve operational efficiency, financial management, and patient satisfaction. Find out more about SmilePass, and organise a demonstration, via their website: https://smilepa...

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26:59

Ep #151: Inspiring team action in the achievement of...

The Julie Parker Practice Success Podcast ·

2025/01/05

In the final episode of this four-part series, I delve into the critical role each team member plays in achieving your dental practice’s 2025 goals. Building on the previous discussions about reflecting on the past year, setting goals, and creating actionable plans, this episode focuses on the importance of team engagement, motivation, and clear delegation. I also discuss the powerful impact of understanding the broader purpose of dental care, recommending the SBS Insight episode "The Dental ...

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26:08

Ep #150: How are we getting there? Achieving our 2025...

The Julie Parker Practice Success Podcast ·

2025/01/02

In the third episode of this four-part series, I dive into the practical steps for turning your 2025 goals into actionable plans. Using Dental Business Mastery’s proven Goals Achievement Process, I explain how to reverse-engineer your goals by identifying strategies, defining specific tasks, delegating responsibilities, and setting clear deadlines. With a focus on tracking and monitoring progress, I highlight how to maintain momentum and adapt strategies when needed.Interested in taking ...

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31:31

Ep #149: Where Are We Going? Setting Goals for 2025

The Julie Parker Practice Success Podcast ·

2024/12/27

In this second episode of a four-part series inspired by Sandy Roth’s transformative questions, I delve into the importance of setting goals to shape a successful 2025.By establishing clear objectives, dental practices can create focus, motivation, and alignment, ensuring both personal and professional growth. Interested in taking your personal, team, and dental practice to the next level? Contact Julie today to explore the possibilities for growth and success! Visit our website, Dental ...

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42:43

Ep #148: Reflecting on 2024. Lessons and Strategies...

The Julie Parker Practice Success Podcast ·

2024/12/19

Join Julie Parker and Ameena Basile of Dental Business Mastery as they dive into strategies for reflecting on 2024 and setting impactful goals for 2025. They discuss Sandy Roth's six powerful questions, aligning team objectives, enhancing systems, and improving patient experiences. Learn how to foster team engagement, track meaningful KPIs, and shift your mindset for personal and professional growth. Perfect for dental practice owners and managers looking to start the new year...

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15:27

Ep #147: Thriving Dental Teams. My Guest Spot on The...

The Julie Parker Practice Success Podcast ·

2024/11/27

In this episode, I’m excited to share my recent guest appearance on The Dental Brief. Host Patrick and I speak about the challenges dental practices face today, from recruitment to building a workplace that truly supports and retains exceptional team members.We discuss how leadership and team culture can transform a practice into a space where everyone thrives - team and patients alike. Enjoy this special episode!The Dental Brief is a terrific podcast to subscribe to, with short episodes that...

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80:25

Ep #146: Ready to stop battling your practice? Here’s...

The Julie Parker Practice Success Podcast ·

2024/11/11

In this episode, Julie Parker and guest co-host Ameena Basile In this episode, sit down with Ortal Green from Glittering Minds to uncover the secrets to creating a dental practice that truly works for you. If you’re ready to transform the way you approach challenges, this conversation will give you the tools to make 2025 your best year yet.Here’s what you’ll learn in this episode:The biggest reason that keeps business owners stuck (and it’s not what you think).The unknown truth about be...

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53:15

Ep #145: Dr Yohan Thomas, Advanced Dentistry Institute

The Julie Parker Practice Success Podcast ·

2024/10/23

In this episode, I speak with Dr Yohan Thomas, a Specialist Prosthodontist and founder of the Advanced Dentistry Institute (ADI). Throughout our conversation, Dr Thomas talks about what inspired him to build ADI and the innovative approach they take to training. We explore how ADI provides hands-on, live patient training while ensuring each student receives personalised support from mentors. What truly stands out is Dr Thomas’s passion for helping others. Not only does ADI make dent...

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36:15

Ep #144: Achieving practice ascension through deeper...

The Julie Parker Practice Success Podcast ·

2024/10/15

In this episode, I am joined by Ameena Basile and we talk about the ongoing challenges faced by dental practices, especially when it comes to recruiting and managing teams. We discuss how vital it is for practices to create a positive workplace culture that nurtures growth and development. We explain the "Ascension Model" we have developed, which helps practices move from basic systems to achieving a deeply engaged and fulfilled team. If you're interested in learning how to build a more ...

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49:09

Ep #143: The top 5 infection control compliance...

The Julie Parker Practice Success Podcast ·

2024/10/11

In this episode, I am joined by Dr Roslyn Franklin of Amalgamate Consulting in this episode, where she shares her expertise on infection control in dental practices. With the recent updates to the Australian standards for sterilisation (AS 5369), Ros provides a snapshot of how these changes affect dental practices and highlights the top 5 mistakes dental teams commonly make in maintaining compliance. For more information, visit https://www.amalgamate.com.au/ to learn about Dr Roslyn’s service...

en-au

38 results

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