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PODCAST

CanadianSME Small Business Podcast

Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and

business entrepreneurship

All Episodes

00:27:47

Beyond the Chatbot Is Agentic AI the New Employee?

CanadianSME Small Business Podcast ·

2026/02/13

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we move beyond basic automation to explore Agentic AI and how autonomous systems are being designed to operate inside real business workflows and deliver measurable outcomes.Our guest is Subrina Shawlin, Head of Product and Innovation at AgentSense. With experience spanning North America and the Middle East, Subrina shares how pre built, industry specific AI agents are transforming operations by integrating

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00:23:24

Can AI Actually Fix Manual Data Entry?

CanadianSME Small Business Podcast ·

2026/02/13

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how manual sales orders create hidden bottlenecks for manufacturers and distributors, and how automation can eliminate errors while boosting productivity and margins.Our guest is Scott Parker, Senior Director of Product Marketing at Conexiom. With over 20 years in B2B SaaS, Scott shares how AI powered automation transforms order processing from a messy, error-prone task into a seamless, hands-free

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00:36:06

The Super App Era: Is Canadian Banking Finally Changing?

CanadianSME Small Business Podcast ·

2026/02/13

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian fintech is evolving, the rise of customer-centric platforms, and how technology is reshaping the way Canadians save, spend, and borrow.Our guest is Naga Parvatharajan, CEO of Ratehub.ca. With experience scaling businesses at Marcus by Goldman Sachs and SoFi, Naga is leading Ratehub into a "one-stop shop" super app serving over 17 million Canadians, driving innovation through AI and

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00:18:06

SMEs Have Sustainability Ambitions But Can’t Access...

CanadianSME Small Business Podcast ·

2026/02/13

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can turn sustainability ambition into measurable action while navigating the growing challenges of climate finance.Our guest is Elisa Moscolin, Executive Vice President of Sustainability and the Sage Foundation at Sage. A global sustainability leader, Elisa shares how access to capital, smarter reporting, and inclusive policy design can unlock responsible growth for small

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00:28:08

How Marketers Beat AI Using Psychology, Positioning …...

CanadianSME Small Business Podcast ·

2026/02/12

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore product marketing and go to market strategy, with a focus on turning early stage products into category leaders.Our guest is Laurier Mandin, Founder and Principal Consultant at Graphos Product, creator of the CLIMB scoring system and author of I Need That. Laurier shares practical insights on buyer psychology, specialization, and building products that stand out in an AI driven market.Key

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00:23:00

Where Advisors Need Support —And How IG Wealth...

CanadianSME Small Business Podcast ·

2026/02/12

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of wealth management and the forces shaping advisor success in a rapidly evolving financial landscape.Our guest is Brent Allen, EVP and Head of Sales and Distribution at IG Wealth Management. Drawing on insights from the new Advisor Perception Industry Study, Brent shares how technology, succession planning, and high net worth client strategies are redefining advisor growth as IG

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00:20:06

Benoit Maheux on Cutting Cloud Costs & Scaling Smart...

CanadianSME Small Business Podcast ·

2026/02/11

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian SMEs can modernize, optimize, and scale securely on AWS while balancing cost, security, and operational efficiency.Our guest is Benoit (Ben) Maheux, Partner and VP of Growth at Unicorne. With over 15 years in innovation, product strategy, and digital transformation, Ben helps SMEs leverage cloud technology and FinOps to reduce waste, improve governance, and achieve measurable business

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00:17:02

Drew Collier on Leading with Purpose,ESG & the Future...

CanadianSME Small Business Podcast ·

2026/02/11

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social purpose and ESG principles are becoming powerful drivers of innovation, loyalty, and financial performance in the automotive industry.Our guest is Drew Collier, President and CEO of LGM Financial Services Inc. With a track record of building purpose led financial models and advancing responsible mobility, Drew shares how embedding social impact into strategy transforms culture, attracts

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00:12:16

Inside MaRS: How Canada’s Largest Innovation Hub...

CanadianSME Small Business Podcast ·

2026/02/11

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how innovation ecosystems, strategic learning, and strong founder networks help Canadian entrepreneurs build world class ventures and achieve measurable growth.Our guest is Nirali Rathwa, Associate, Member Experience, Programming and Corporate Innovation at MaRS Discovery District, Canada’s largest innovation hub. Nirali shares how capability building, community driven support, and inclusive program

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00:24:37

Sanjeays Fernando on How AI Is Transforming Digital...

CanadianSME Small Business Podcast ·

2026/02/10

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how digital media, paid advertising, and AI driven platforms are reshaping how brands achieve measurable growth in an increasingly crowded market.Our guest is Sanjeays Fernando, Senior Digital Media Specialist at Vovia. With over seven years of international experience managing campaigns for brands like Red Cross, Tourism Calgary, and Edo Japan, Sanjeays shares how strategy, creativity, and analytics

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00:17:21

Cybersecurity, Hosting & Growth: How SMEs Can Win in...

CanadianSME Small Business Podcast ·

2026/02/10

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMEs can build a strong, secure, and scalable online presence by aligning web infrastructure, cybersecurity, and digital marketing strategy.Our guest is Mudassir Ismail, Social Media Associate at HostNOC. With a strong foundation in social media strategy and a broad understanding of digital marketing and hosting technologies, Mudassir shares how dependable infrastructure, smart automation, and

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00:16:30

The Seasonal E-Commerce Playbook: Niche Focus and...

CanadianSME Small Business Podcast ·

2026/02/10

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how seasonal e commerce businesses can stay visible year round and convert winter interest into spring sales through focused digital strategy.Our guest is Steisi Topalli, eCommerce Specialist at The Ultimate Deck Shop in Saskatchewan. With experience spanning software engineering, design, and marketing, Steisi shares how niche focus, customer journey thinking, and lean execution help small teams

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00:19:27

Market Research Secrets: Can SMEs Outsmart the Giants?

CanadianSME Small Business Podcast ·

2026/02/10

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how public opinion and market research help businesses understand the real motivations behind consumer behavior and stay relevant in a shifting economic landscape.Our guest is Dan Arnold, Chief Strategy Officer at Pollara Strategic Insights. With extensive experience in economic polling, political research, and consumer sentiment analysis, Dan shares how SMEs can use research tools once reserved for

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00:25:08

Google Reveals Canada’s First AI Shopping Era—What...

CanadianSME Small Business Podcast ·

2026/02/09

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI powered retail and intelligent discovery are reshaping how Canadians search, compare, and shop in an increasingly non linear digital landscape.Our guest is Eric Morris, Managing Director and Head of Retail at Google Canada. Drawing on deep experience in search innovation and retail transformation, Eric shares insights from Google’s AI powered holiday season, new agentic solutions, and what

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00:20:02

Choosing the Right MSP: LOGIX’s Secrets to Cyber & IT...

CanadianSME Small Business Podcast ·

2026/02/09

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the essential strategies that help businesses master their IT operations, cybersecurity, and digital transformation in an ever-changing technological landscape.Joining us is Robert Baird, President and CEO of LOGIX Data Products Inc., a pioneer who has spent nearly four decades leading innovation in Canada’s tech industry. Robert shares his deep expertise on choosing the right Managed Service

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00:26:52

How Leaders Build Trust: Ravi Rajani on Communication...

CanadianSME Small Business Podcast ·

2026/02/06

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how conscious communication, trust, and storytelling help leaders strengthen relationships and drive sustainable revenue growth.Our guest is Ravi Rajani, Communication Expert, Author, and International Speaker, and the author of Relationship Currency. Ravi shares how intentional dialogue, trust-first frameworks, and human-centered storytelling create influence in a world increasingly shaped by

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00:17:43

Smarter Decisions with AI: Solink’s Vision for Small...

CanadianSME Small Business Podcast ·

2026/02/06

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven video intelligence is helping businesses move beyond basic security toward smarter, more proactive operations.Our guest is Michael Scott, Chief Marketing Officer at Solink. With a background in cybersecurity and experience building global marketing teams, Michael shares how Solink turns everyday security cameras into powerful business assets through AI and operational insights.Key

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00:23:01

From 4.3 to 4.8 Stars: How Dialogue Improved the...

CanadianSME Small Business Podcast ·

2026/02/05

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, empathy, and AI come together to deliver digital healthcare at national scale without losing the human touch.Our guest is Trevor Heselton, Vice President of Member Experience at Dialogue. A seasoned product leader with over $250 million in value created across organizations like Wayfair and TELUS Digital, Trevor shares how Dialogue supports nearly a quarter of Canadians while

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00:22:00

Building a Legacy: A Leader’s Blueprint for...

CanadianSME Small Business Podcast ·

2026/02/05

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how technology leadership, strategic networking, and values driven decision making create lasting impact for businesses and communities.Our guest is Frank Abbruzzese, President of AlphaKOR. With nearly four decades in the tech sector, Frank is known as The King of Networking, the author of Building Legacies, and a recipient of Tech CEO of the Year and Entrepreneur of the Year honors.Key

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00:19:28

How to Future-Proof Your Business in the Age of AI

CanadianSME Small Business Podcast ·

2026/02/05

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin, where we explore the strategies helping Canadian businesses rise above noise and become the trusted authority in their markets. As AI reshapes how people search and decide, visibility now depends less on keywords and more on credibility.In this episode, Eric LeRiche, Authority Growth Strategist and Founder of LeRiche Marketing, breaks down why classic SEO is no longer enough and how Generative Engine Optimization is changing the

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