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PODCAST

Innovating Leadership: Co-Creating Our Future

Innovative Leadership Institute

The pace of change in the world is increasing exponentially. As COVID proved, leadership must evolve. And that gets to the heart of our mission: to bring you the latest thoughts on leadership so you can innovate, learn, and evolve...growing your team, your business, and yourself!Every week, host Maureen Metcalf interviews world leaders, global business and NPO executives, thought leaders, and researchers in a wide range of industries. It’s a breadth of perspectives unavailable anywhere else.Become

business management

All Episodes

34:30

What Good Bosses Do Differently

Innovating Leadership: Co-Creating Our Future ·

2026/09/29

Guest: Mike Morrow-FoxYou thought this made you a good boss: you hired capable people and gave them room to work. But do they experience that freedom as trust, or as being left on their own? The answer could indicate they see you as a bad boss instead. Maureen Metcalf and Mike Morrow-Fox examine what separates a good boss from a leader who is simply good at running operations. Mike shares the story of a manager whose hands-off approach cost an organization valuable people and the knowledge they

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27:48

Let Others Decide: How DHL’s COO Shares Authority

Innovating Leadership: Co-Creating Our Future ·

2026/09/23

Guest: Mike McLellan, COO, DHL Supply Chain North AmericaYou hired capable leaders. Can they make a decision you wouldn’t have made…and still count on your support? Mike McLellan, Chief Operating Officer of DHL Supply Chain North America, admits he likes control. But when a vice president proposed a reorganization different from his own vision, he recognized that his plan wasn’t better, dhl.comand told her to execute hers. In this conversation with Maureen Metcalf, Mike explains how distributed

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31:24

Growing Beyond What You Do So Well

Innovating Leadership: Co-Creating Our Future ·

2026/09/15

Guest: Lesley Southwick-TraskYou’ve earned a reputation for knowing what you’re doing. When did you last let yourself learn something you might be bad at? Cultural anthropologist, CEO, and leadership strategist Lesley Southwick-Trask joins Maureen Metcalf to explore how unfamiliar experiences can help accomplished leaders see problems differently. Through stories of a skeptical engineer in an art museum, soldiersl learning acting, and her own life-changing walk on the Camino de Santiago, Lesley

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27:39

Beyond Process: Developing Better Decisions

Innovating Leadership: Co-Creating Our Future ·

2026/09/08

Guest: Jonathan ReamsYour leadership team identifies a recurring problem, redesigns the process, and sees improvement…temporarily. Then the same problem returns wearing slightly different clothes. What didn’t the leaders fix? According to adult-development researcher Jonathan Reams: “Themselves.” In this conversation with host Maureen Metcalf, Jonathan explains why a decision process can perform only as well as the people operating it. Leaders’ experience, assumptions, emotional reactions, and

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30:36

Forecast Isn’t Fact: Building Strength from Uncertainty

Innovating Leadership: Co-Creating Our Future ·

2026/09/01

Guest: Paul GibbonsWhat if your organization’s greatest strength is also making it dangerously fragile? In this specially selected archival follow-up, Maureen Metcalf revisits a provocative conversation with Paul Gibbons, author of The Science of Successful Organizational Change. Paul explains why resilience -- returning to where you were before a disruption -- may no longer be enough. Truly antifragile organizations use shocks, setbacks, and intelligent failures to emerge stronger. Together,

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30:11

From TEDx to Team Talk: How to Make Messages Matter

Innovating Leadership: Co-Creating Our Future ·

2026/08/25

Guest: Ruth MilliganYour expertise may earn you a seat at the table, but it doesn’t guarantee anyone will remember what you say. Executive communication coach and TEDx pioneer Ruth Milligan joins Maureen Metcalf to explain why accomplished leaders struggle to influence a room, especially when their command of the subject tempts them to share too much. The audience rarely needs everything you know. It needs one consequential idea, enough evidence to believe it, and a story that makes it

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23:01

Design a Culture That Boosts Performance

Innovating Leadership: Co-Creating Our Future ·

2026/08/18

Guests: Jim Ritchie-Dunham, Annabel Membrillo & Ana Claudia GoncalvesWhy do organizations hire capable people, then squeeze them into systems that prevent them from contributing their best? Jim Ritchie-Dunham, Ana Claudia Goncalves, and Anabel Membrillo join Maureen Metcalf to examine the invisible agreements that shape organizational culture, employee engagement, and business performance. Drawing on a multiyear transformation inside an international bank, the guests describe how leaders

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28:51

Making a Stronger Organization through Change

Innovating Leadership: Co-Creating Our Future ·

2026/08/11

Guest: Paul Gibbons Why do intelligent leaders approve sound change initiatives, then struggle to turn them into action? In this episode, host Maureen Metcalf speaks with Paul Gibbons, organizational change expert and author of The Science of Successful Organizational Change. Drawing on behavioral science, philosophy, and decades of business experience, Paul explains why facts and rational arguments alone rarely produce lasting change. The conversation explores the hidden psychological forces

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35:25

Leadership, Power, & the Psychology of Better Decisions

Innovating Leadership: Co-Creating Our Future ·

2026/08/04

Guest: Manfred Kets de VriesEvery executive has experienced it. A strategy looked sound. The data was convincing. The leadership team agreed. Yet the outcome still fell short. Why? According to renowned leadership scholar Manfred Kets de Vries, the answer isn't in the strategy itself, but in the psychology of the people making decisions. In this thought-provoking episode, Maureen Metcalf sits down with one of the world's foremost experts on leadership psychology to explore how unconscious patterns,

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34:45

Leadership Skills Nobody Teaches: Wisdom & Compassion

Innovating Leadership: Co-Creating Our Future ·

2026/07/28

Guest: Cindy WigglesworthCan leaders continue to grow after mastering emotional intelligence? For years, leadership development has emphasized IQ and Emotional Intelligence (EQ) as essential capabilities. But there is another dimension that separates good leaders from truly exceptional ones. In this episode, Maureen Metcalf welcomes Cindy Wigglesworth, founder of Deep Change and creator of the groundbreaking SQ21® Spiritual Intelligence assessment, to explore how leaders can cultivate greater

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35:27

Why Top Talent Says “No, Thanks” to Leadership Jobs

Innovating Leadership: Co-Creating Our Future ·

2026/07/21

What if your organization's leadership shortage isn't a talent problem, but a leadership job design problem?Many organizations are investing heavily in leadership development while watching their leadership pipelines grow weaker. Why? According to Gallagher's latest research, talented employees are looking at leadership roles and deciding they don't want them. In this episode, Maureen Metcalf speaks with Steve Dion, National Managing Director of Leadership and Organizational Development at

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31:38

Lasting Solutions for Labor Shortages

Innovating Leadership: Co-Creating Our Future ·

2026/07/14

Guests: Dave DuBose & Will O’Brien What if your labor shortage isn't really a hiring problem? When workers are scarce, the conventional responses are predictable: raise wages, offer bonuses, hire earlier, add temporary labor, and hope you make it through the next peak. But what if those tactics are treating the symptoms while leaving the real problem untouched? Supply chain leaders Will O'Brien and Dave DuBose join Maureen Metcalf to challenge the way leaders think about workforce shortages

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41:58

Decision Velocity: The Leadership System for Better...

Innovating Leadership: Co-Creating Our Future ·

2026/07/07

Guests: Greg Moran & Christopher Washington What if your organization's biggest competitive disadvantage isn't your strategy; it's how long it takes to turn insight into action? Many leadership teams are filled with smart, experienced people, yet they still struggle to respond quickly to problems. The issue is rarely the quality of their leaders. It's the system those leaders are working within. In this episode, Dr. Christopher Washington and Greg Moran introduce Decision Velocity, a practical

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40:47

Why Human-Centered Systems Outperform Technology Alone

Innovating Leadership: Co-Creating Our Future ·

2026/06/30

Guests: Scott Dresser & Sandy Gordon, Amazon VPs As organizations race to adopt AI and automation, many leaders are asking the wrong question. The challenge isn't how to deploy better technology. It's how to build human-centered systems that allow people and technology to thrive together. In this special episode, Maureen Metcalf speaks with two Amazon executives responsible for making one of the world's most complex organizations work at extraordinary scale. Sandy Gordon, Vice President of

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32:19

Why Smart Companies Make Bad Decisions

Innovating Leadership: Co-Creating Our Future ·

2026/06/23

Guest: Mats Alvesson If your organization is full of smart people, why does it keep making bad decisions? In this thought-provoking episode, Maureen Metcalf and Christopher Washington are joined by Professor Mats Alvesson, one of the world's leading organizational scholars and author of The Stupidity Paradox. Alvesson introduces the concept of “functional stupidity”—the tendency for intelligent individuals and organizations to stop questioning assumptions, rely on familiar routines, and prioritize

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15:01

Reciprocity: Why Giving Creates Better Teams

Innovating Leadership: Co-Creating Our Future ·

2026/06/16

Guests: Brian Ahearn Chief Influence OfficerMany leaders believe their job is to deliver results, not to be liked. But what if that assumption is limiting their effectiveness? In this episode, Maureen Metcalf welcomes back Brian Ahearn to explore the leadership power of liking and reciprocity. Drawing on decades of research in influence, Brian explains why people are more willing to support leaders they trust, how small acts of generosity create lasting professional relationships, and why

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33:46

With Great Success Comes Great Responsibility

Innovating Leadership: Co-Creating Our Future ·

2026/06/09

Guest: Holly Sullivan, Amazon VP of Worldwide Economic Development What happens when leadership decisions affect not just an organization, but entire communities? In this episode, Maureen Metcalf speaks with Holly Sullivan, Vice President of Worldwide Economic Development at Amazon. Holly oversees initiatives that influence billions of dollars in investment, workforce development, infrastructure, and community partnerships across the United States and beyond. Their conversation explores how

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20:06

The Leadership Strength You Have (But Aren’t Using)

Innovating Leadership: Co-Creating Our Future ·

2026/06/02

Guests: Christopher & Sheila CookeToday's leaders face a paradox: the problems confronting organizations are increasingly complex, yet the leadership approaches we've relied on for decades are producing diminishing returns. In this episode, Maureen Metcalf is joined by Christopher and Sheila Cooke, founders of Five Deep and pioneers in the study of human emergence, developmental leadership, and systems awareness. Together, they explore why meaningful transformation requires more than new

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34:45

How AI Preserves Humanity at Ancestry

Innovating Leadership: Co-Creating Our Future ·

2026/05/26

Guest: Howard Hochhauser, CEO, Ancestry Many organizations are rushing to embrace AI, launch new initiatives, and pursue growth. But in the process, they’re losing sight of the very things that made them successful in the first place: their mission, their customers, and their identity. In this episode, Maureen Metcalf sits down with Howard Hochhauser, CEO of Ancestry, to explore how he helped return the company to growth by refocusing on its core customers, clarifying its mission, and using

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34:57

How Great Leaders Influence (without Manipulating)

Innovating Leadership: Co-Creating Our Future ·

2026/05/19

Guest: Brian Ahearn, Chief Influence OfficerMost leaders assume their biggest challenge is strategy. In reality, the greater challenge is getting people to willingly move with you. In this episode, Maureen Metcalf speaks with persuasion expert Brian Ahearn about the psychology of persuasion and why ethical influence has become one of the defining leadership capabilities of our time. Drawing on the work of Dr. Robert Cialdini, Brian explores the six principles of influence and explains how leaders

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