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PODCAST

The Heavy Duty Parts Report

In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.

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All Episodes

30:37

From Repair Shop to Full Parts and Service Location

The Heavy Duty Parts Report ·

2025/12/15

Send us a textEpisode 357: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with John Whittet, Chief Customer Officer at Fullbay, about the growing trend of repair shops expanding into parts distribution. They discuss how shops often begin by stocking basic items for their own repairs and then evolve into full parts and service providers, driven by customer demand for one-stop solutions. Whittet highlights challenges such as inventory visibility, pricing control, and workflow

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37:19

Reinventing the Hubcap: How XTRACTOR Protects Fleets

The Heavy Duty Parts Report ·

2025/12/01

Send us a textEpisode 356: In this episode of The Heavy Duty Parts Report, host Jamie Irvine sits down with Chris Miller, President of The Hub Corp, to discuss the launch of their groundbreaking XTRACTOR™ hubcap. Unlike traditional hubcaps that simply seal the wheel end, the XTRACTOR™ introduces a built-in multi-stage magnetic and mesh oil filtration system designed to actively remove contaminants from hub oil. Chris explains how dirty hub oil leads to premature wear, reduced fuel efficiency, and

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45:45

Selling Heavy-Duty Parts Online: eCommerce, AI, and More

The Heavy Duty Parts Report ·

2025/11/17

Send us a textEpisode 355 : In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Kris Harrington, CEO of GenAlpha, about how buying habits in the heavy-duty parts industry have evolved over the past five years. They discuss the acceleration of digital sales channels driven by customer expectations for convenience, speed, and accuracy, emphasizing the need for businesses to provide self-service, remote, and in-person options. Harrington highlights common misconceptions about

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32:22

Tariffs, Taxes and the Trucking Industry

The Heavy Duty Parts Report ·

2025/11/03

Send us a textEpisode 354: In this episode of The Heavy Duty Parts Report, host Jamie Irvine interviews Bill Frymoyer, Vice President of Public Policy at MEMA, to explore the impact of recent U.S. government policies on the heavy-duty trucking industry. They discuss the positive effects of tax reforms that encourage investment, but raise concerns over increased H-1B visa fees that hinder access to skilled labor, especially in engineering and technology. Frymoyer highlights the disruptive nature of

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32:30

Lifting Safely, Supporting Strong: Heavy-Duty Tools...

The Heavy Duty Parts Report ·

2025/10/20

Send us a textEpisode 353: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Rick Hanna, Business Unit Leader at SureWerx, about the critical importance of safety when lifting and supporting commercial vehicles. Rick shares insights from recent shop visits where near misses highlighted the need for proper lifting practices, emphasizing the dangers of load shifts caused by fuel tanks and uneven weight distribution. The conversation also covers the importance of planning

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27:32

Smart Brake Actuators and Sensor-Driven Safety

The Heavy Duty Parts Report ·

2025/10/06

Send us a textEpisode 352: In this episode, host Jamie Irvine interviews Randy King, National Sales Manager at MGM Brakes, who shares insights from his 47 years in the heavy-duty parts industry. The episode explores the differences between MGM’s brake actuator models and their vocational applications, highlighting innovations like the dual thread release bolt and external breather tube technology that enhance performance and durability in tight, debris-prone environments. Randy also discusses the

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28:06

Tariffs, Turbochargers, and Testing Criteria

The Heavy Duty Parts Report ·

2025/09/22

Send us a textEpisode 351: In this episode of The Heavy Duty Parts Report, Jamie Irvine welcomes back Dan McClave, President of Switchblade Turbochargers. Dan is a returning guest on the show. If you want to learn all about the origin story of Switchblade Turbochargers and how they create fuel savings for commercial trucks, listen to episode 286 and episode 336. In episode 351, Dan discusses how their patented turbocharger design helps fleets reduce fuel costs. A recent three-month test with Flint

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13:26

A Huge Thank You to the Heavy-Duty Parts Industry

The Heavy Duty Parts Report ·

2024/12/23

Send us a textEpisode 350: Our host, Jamie Irvine announces that this will be the Series Finale of The Heavy Duty Parts Report. After 5 ½ years and 350 episodes, the podcast will discontinue making new content but will still be available to listen to. Why is the show ending? What is next? Listen to find out more!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how

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39:04

The Secret to Business Success in Heavy-Duty

The Heavy Duty Parts Report ·

2024/12/16

Send us a textEpisode 349: Problems in business often start with a lack of systems. Our host, Jamie Irvine, shares clips from a past interview with Michael E. Gerber, author of The EMyth. They discuss the need to have systems and the idea that a real business is one that does not rely solely on the owner.Our host also interviewed Steve Harter, owner of Knomatic. Knomatic builds custom solutions for problems in heavy-duty companies at affordable prices. Are you struggling with the systems in your

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30:59

Innovative Products Save Fleets Money

The Heavy Duty Parts Report ·

2024/12/09

Send us a textEpisode 348: Finding solutions to common problems faced by fleets on their trucks takes innovation. Where does innovation come from? Usually from listening closely to the customer. Simple solutions are often the best. High Bar Brands is a group of innovative companies brought together with one mission – solving problems for heavy-duty fleets.This week we talked to Steve Hansen and Derek Quys who told us about some innovative products that their company has developed which save money

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34:38

The Value of Premium Service: Lessons from...

The Heavy Duty Parts Report ·

2024/12/02

Send us a textEpisode 347: Our guest this week is Colby Varley, Vice President of Sales at Advanced Transportation Services, who shares his expertise on the importance of premium services in the refrigerated transportation sector. He helps us understand why investing in high-quality service leads to better reliability and efficiency, and how this approach helps avert the hidden costs associated with cheaper, less reliable options.We also discuss the importance of having commercial covenants –

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42:21

A Tour of SAMPA USA Ahead of HDAW

The Heavy Duty Parts Report ·

2024/11/25

Send us a textEpisode 346: With HDAW 2025 coming up fast, we were thinking back to past HDAW trips. In 2023, while heading to HDAW, our host Jamie Irvine, was able to visit the headquarters of Sampa USA with a camera crew and interview some of their people as well as check out their warehouse. His interviews highlighted what makes Sampa USA stand out as well as their commitment to providing high-quality parts.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to

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31:45

Fail to Plan, Plan to Fail

The Heavy Duty Parts Report ·

2024/11/18

Send us a textEpisode 345: It can be difficult to stop and make a plan when you are busy in the day-to-day tasks of running your business. However, without a good plan, your business might struggle to grow. Transforming your heavy-duty parts business is not just about adapting to market trends; it's about mastering the art of strategic planning. Discipline in planning, as emphasized by Scott Boltz, Director of Consulting at the Heavy Duty Consulting Corporation, prevents the distraction of

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29:37

“If You Bought It, A Truck Brought It” – New Program...

The Heavy Duty Parts Report ·

2024/11/11

Send us a textEpisode 344: Having a strong ‘why’ for your heavy-duty parts company is critical for success. It also is what will guide you when faced with decisions and opportunities. In our That’s Not Heavy Duty segment, we discuss why working without purpose is not heavy-duty and how many employees would prefer working for a company that has purpose.Our guests today are Tina Hubbard and Clint Carter from HDA Truck Pride. They discuss their strong ‘why’ that led them to create a new membership

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34:35

Do You Have the Right Battery for Winter?

The Heavy Duty Parts Report ·

2024/11/04

Send us a textEpisode 343: Proper planning can prevent poor performance in your heavy-duty parts business and can also reduce break downs on the side of the road. As winter comes, one of the ways to prepare is to make sure you have good batteries – on the shelf in your parts store, and in your vehicle.Our guest, Jeremy Cordray from EnerSys, helps us to understand the differences in battery technology. We also discuss why different batteries will be required in electric and autonomous vehicles as

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32:29

DPF Cleaning Do’s and Don’ts

The Heavy Duty Parts Report ·

2024/10/28

Send us a textEpisode 342: We are happy to have captured this discussion with the now-retired Wayne Cochrane, past National Sales Manager of Redline Emissions Products. With many older ones retiring and leaving the industry, making sure we can still benefit from their years of experience is very important.Have you ever wondered how to know if a DPF filter is genuinely clean? What should you be doing after getting your filter back from the cleaners? Wayne explains the dangers of running a poorly

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40:50

New Tariffs are Rocking the Heavy-Duty Parts Industry

The Heavy Duty Parts Report ·

2024/10/21

Send us a textEpisode 341: How are tariffs affecting heavy-duty parts companies? In this in-depth discussion, we talk about the history of tariffs, the real reasons behind them and whether they will go up in the near future.After preparing for this episode, Jamie Irvine and Scott Boltz discovered that tariffs are not what they thought and there is a dark side to tariffs rarely, if ever, discussed by those promoting them.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this

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32:36

New Options for Trailer Interior Lighting

The Heavy Duty Parts Report ·

2024/10/14

Send us a textEpisode 340: The team at SSR Lighting was encouraged to look into options for interior trailer lighting after safety concerns from companies like Ford. After trial and error and thinking through obstacles like forklift strikes, extreme weather, and batteries that can’t sit for months unused, they now have a great product that can light up the inside of any trailer.In our That’s Not Heavy Duty segment we talk about another kind of lighting, custom truck lighting, some of which is

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54:12

How to Get the Right People in Your Parts Department

The Heavy Duty Parts Report ·

2024/10/07

Send us a textEpisode 339: At the Heavy Duty Consulting Corporation, we have partnered with TRAITS to help you with your people and organization. Having the right people is so important when predicting the success of your heavy-duty business. TRAITS is a psychometric assessment tool that can help you evaluate your team based on their personality fit for their job.In this episode, Mike Moreau, President of TRAITS, explains that each job has a personality and that when the best person from a

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40:57

The 3 Things Every Parts Manager Needs to Learn

The Heavy Duty Parts Report ·

2024/09/30

Send us a textEpisode 338: We’ve been working hard at the Heavy Duty Consulting Corporation to create the only business development system of its kind that is exclusively dedicated to the heavy-duty parts industry. We are proud to announce that we have developed a training program specifically for Parts Managers.In line with that new course offering, in this episode we are going to talk to Dan Larlee, Parts Director at Falcon Equipment, about:What it takes to be a successful parts manager.What some

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