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PODCAST

RevOpsAF The Podcast

RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.

business careers

All Episodes

34:35

RevOps Isn't a Service Desk: The Curse of Yes

RevOpsAF The Podcast ·

2026/04/24

What separates a senior RevOps leader from a technically skilled order-taker? It's not the dashboards. It's not the systems. It's the ability to say no strategically, run change management at scale, and resist becoming a high-functioning service desk.In this episode of RevOpsAF, James Jackson — VP of RevOps at Snowflake, DocuSign, and Canva — shares two vivid stories: a full comp plan overhaul across a 2,700-person sales org, and the "curse of yes" doom loop that quietly breaks ops teams

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40:29

RevOps Isn't a Support Function. It's Product Dev.

RevOpsAF The Podcast ·

2026/04/19

What if RevOps stopped thinking of itself as a support function and started operating like a platform product team? That's the core argument Amani Phipps, Senior Revenue Architect at Bonusly, makes in this episode. And he backs it up with real AI systems his team has built: a Gong-to-HubSpot integration that auto-updates deal properties, a deal desk bot that cut tickets by 60%, and a multi-agent analytics system called Signal Forge that's poised to automate most of his team's reporting

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34:09

Not Everything Is an Agent

RevOpsAF The Podcast ·

2026/04/10

Everyone's calling their product an "AI agent." Most of them are wrong — and the difference matters a lot for how you build your RevOps tech stack.In this episode, Emir Atli (Co-founder & CRO of HockeyStack) joins Matt Volm to define what a true revenue agent actually is, why the data foundation most teams have won't support real AI deployment, and what this all means for the future of RevOps as a function. Emir walks through the five eras of go-to-market software — from static dashboards

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40:43

Garbage In, Garbage, Out: Campaign Data in the Age of AI

RevOpsAF The Podcast ·

2026/04/06

Most teams think their campaign data is good enough — until AI starts making stuff up. Drew Smith of Attributa breaks down exactly what campaign data needs to capture, why your data dictionary is now your #1 AI prerequisite, and which system decisions are quietly killing your attribution. If you're in marketing ops, RevOps, or anywhere near campaign measurement, this one's essential viewing. Drew covers the three non-negotiable categories of campaign data (time series, categorization, method of

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24:00

Adapt or Die? RevOps in the Age of AI

RevOpsAF The Podcast ·

2026/03/27

Is RevOps "adapt or die" in the age of AI — or is that the wrong question entirely? Taimoor Tariq, Founder of GTM Base, shares what 12 years in RevOps has taught him about staying relevant when everything is changing fast.Spoiler: it's not about chasing the hottest tools. In this episode, Taimoor breaks down why Claude Code has become his team's operating system, how to safely experiment with AI without wrecking your production CRM, and why the real RevOps differentiator has shifted to the

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15:49

This Should JUST Take 5 Minutes: A RevOps Rant Session

RevOpsAF The Podcast ·

2026/03/20

Ever been told a CRM fix will "only take five minutes"? Yeah. We need to talk. 🔥In Episode 85 of the RevOpsAF Podcast, co-host Camela Thompson (Head of Marketing at RevOps Co-op) is joined by her husband and fellow RevOps veteran Lance Thompson (Technical Sales Operations at SeekOut) for an unfiltered rant session covering the most ridiculous (but painfully relatable) situations every RevOps professional has lived through. From reps hijacking renewal opportunities to enrichment tools routing

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35:11

Your CRM Has an Identity Crisis (and What You Can Do...

RevOpsAF The Podcast ·

2026/03/16

Your AI strategy is only as good as the data underneath it. If your CRM can't tell Vodafone Spain from Vodafone Italy, no amount of orchestration will save you. In this episode, Anders Krohn (CEO & Co-Founder of Kernel) joins Matthew Volm to break down the three-layer data enrichment stack, why most CRM hygiene initiatives treat symptoms instead of root causes, and what it actually takes to build an AI-ready data foundation in 2026. Key topics covered: - The origin story of Kernel — and why

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31:30

Why You Should Stop “Doing AI” and Start Solving...

RevOpsAF The Podcast ·

2026/03/06

Ever feel like you're drowning in AI hype while your actual problems remain unsolved? You're not alone. In this episode of RevOpsAF, host Matthew Volm sits down with Em Wingrove, Chief Marketing Officer at Aptitude 8, to cut through the noise and deliver practical AI strategies that actually work.Em shares why 95% of AI initiatives fail (spoiler: it's not the technology), how to start small with independent use cases, and the specific AI plays that are transforming go-to-market teams right now

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28:45

The New GTM Hero: Revenue Engineer

RevOpsAF The Podcast ·

2026/02/27

Is your RevOps role about to evolve—or get replaced? In this game-changing episode, fractional CMO and Cannonball GTM co-founder Doug Bell reveals why the traditional RevOps function is being disrupted by a new breed of professional: the Revenue Engineer.What You'll Discover: • Why go-to-market engineering is flanking traditional RevOps stacks • How AI tools like Claude Code are democratizing technical skills • The three-stage maturity model every RevOps pro needs to understand • Why pain-based

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33:30

How MongoDB Uses AI to Kill Busywork

RevOpsAF The Podcast ·

2026/02/20

Discover how MongoDB is revolutionizing go-to-market operations by using AI to eliminate the "bureaucracy gap" and empower sales teams to focus on what matters most: building relationships with customers.In this episode of RevOpsAF, co-host Matthew Volm sits down with Amanda Lin, Senior Manager of Go-to-Market AI Operations at MongoDB, to explore how one of the world's leading database companies is leveraging artificial intelligence to transform their revenue operations. 🔥 Key Topics

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23:07

The RevOps Identity Crisis

RevOpsAF The Podcast ·

2026/02/13

Ever feel like your RevOps role is a catch-all for everything nobody else wants to do? You're not alone. In this eye-opening episode, Mahak Vedi, CEO of Revology Consulting, breaks down the evolution (and confusion) around RevOps titles and what it means for your career.What You'll Learn: • Why RevOps became a "catch-all" function and how that's hurting the profession • The rise of Go-to-Market Engineering and how it differs from traditional RevOps • Real strategies for job hunting in today's

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31:25

Episode 79: Enablement Without RevOps Is Just Noise

RevOpsAF The Podcast ·

2026/02/06

🚀 Ready to transform your sales kickoff from a Vegas party into a revenue-driving foundation? Join us as Roderick Jefferson, enablement expert and author, breaks down why most SKOs fail and how RevOps can be the secret weapon for year-long success.🎯 What You'll Learn: • Why sales kickoff is the FLOOR, not the ceiling of your annual strategy • How to get RevOps involved from day one (not as an afterthought) • The power of focusing on WHY instead of what, when, and how • Why "sales enablement" is

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23:36

AI Won't Magically Fix Your Sales Team

RevOpsAF The Podcast ·

2026/01/30

Think AI is the silver bullet for your sales challenges? Think again. In this eye-opening episode of RevOpsAF, host Camela Thompson sits down with Jiaxi Zhu, RevOps Analytics expert at Google, to uncover the truth about AI in sales - and why most companies are stuck in pilot purgatory.What You'll Learn: • Why 40-50% of companies are experimenting with AI but most never scale beyond pilots • The two critical buckets where AI deployment actually works in sales • How to calculate real ROI (hint:

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29:52

Run Your Job Search Like a Revenue Engine

RevOpsAF The Podcast ·

2026/01/23

Feeling stuck in the job market? RevOps career coach Arriel Balogun from Infinitely Elevated shares game-changing strategies to run your job search like the revenue professional you are. In this episode, discover how to leverage your RevOps superpowers to land your dream role faster.What You'll Learn: • How to overcome the three biggest job search struggles RevOps professionals face • Why treating your job search like a RevOps dashboard changes everything • The power of tracking applications,

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26:40

The Movable Middle: Your Hidden Revenue Lever

RevOpsAF The Podcast ·

2026/01/16

Are you spending all your time managing your bottom 20% performers while ignoring the massive opportunity sitting right in front of you? In this game-changing episode of RevOpsAF, co-host Matthew Volm sits down with Ross Rich, CEO and co-founder of Accord, to reveal why the middle 60% of your sales team is your biggest untapped revenue opportunity.🎯 What You'll Learn: • Why AI is forcing a reckoning for the "movable middle" of sales teams • The costly traps most RevOps leaders fall into when

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31:30

How To Go From AI Experiments to Revenue Machines

RevOpsAF The Podcast ·

2026/01/09

Ready to transform your AI experiments into revenue-generating machines? Join Matthew Volm and Fabrice Buron, VP of Revenue Operations at Outreach, as they dive deep into the practical realities of AI agent deployment in revenue operations.In this episode, we explore: ✅ How to assess your AI readiness before diving in ✅ The critical infrastructure requirements for successful AI implementation ✅ Why "build vs. buy" isn't even a question anymore ✅ Measuring AI success beyond vanity metrics ✅ The

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30:27

Influence Without Authority the RevOps Way

RevOpsAF The Podcast ·

2026/01/02

Join James Warren, Senior Manager of Technology at the Chief of Staff Association, as he reveals the proven strategies that helped him build RevOps departments from the ground up—three times over.In this episode, you'll discover: ✅ The "inception method" for planting RevOps ideas that stakeholders think are their own ✅ How to use agile methodology and regular newsletters to build credibility across departments ✅ The power of "lunch and learns" to demonstrate the art of the possible ✅ Why

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23:46

Why RevOps Looks Different Everywhere — And What to...

RevOpsAF The Podcast ·

2025/12/26

In this eye-opening episode of RevOpsAF the Podcast, co-host Camela Thompson sits down with Jelena Arnold, Director of RevOps, to tackle one of the biggest challenges facing revenue operations professionals today: the lack of standardization across organizations.🔥 What You'll Learn: • Why there's no universal RevOps blueprint (and why that's actually okay) • The critical people skills needed to drive organizational change • How to sell RevOps initiatives to executives who don't "get it" • Why

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28:16

Why the Annual Plan is Always Wrong (And Why That’s...

RevOpsAF The Podcast ·

2025/12/19

If you've ever felt like annual planning is a losing game, this episode is for you.Nancy McBee, who leads both finance and revenue operations at SeekOut, breaks down why the disconnect between finance and RevOps happens—and more importantly, how to fix it. What You'll Learn: • The real reason tops-down and bottoms-up plans never match (and why that's normal) • How to build trust with finance before budget season hits • Why "owning your data" is the fastest way to earn credibility • The art of

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37:25

Partner Ops: The Untapped B2B Power Move

RevOpsAF The Podcast ·

2025/12/12

Think partner ecosystems are just for enterprise companies? Think again. In this eye-opening episode of RevOpsAF, Camela Thompson sits down with partner operations expert Allen Smolinski to reveal why 95% of businesses are leaving money on the table by neglecting their partner strategy.🔥 What You'll Learn: • Why partner ecosystems make sense for EVERY business (yes, even yours) • The critical difference between RevOps and Partner Operations • How to avoid the "one distributor trap" that kills

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90 results

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