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PODCAST

Keeping It Real with Tiff and Carl

Carl Damian Rabun

Tiffany Salcido and Dr. Carl Rabun are two professional training and consultants and coaches with a passion for leadership development. Together they have over 40 years of combined experience working and leading in government agencies and another 25 helping professionals maximize their customer service and communication skills and leadership potential.

business management

All Episodes

00:32:52

Episode 128: The Power of Clear Expectations

Keeping It Real with Tiff and Carl ·

2026/02/21

Unclear expectations don’t just slow teams down — they create burnout, conflict, and confusion. In this episode, Carl and Tiffany explore how leaders can use the GRPI Model (Goals, Roles, Processes, and Interpersonal Relationships) to bring clarity to team performance and sustainability. They discuss why role clarity and structured processes are essential for healthy dynamics, how onboarding should reinforce—not replace—clear expectations, and why leaders must consistently model workplace

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00:42:07

Episode 127: The Kindness of Honest Feedback

Keeping It Real with Tiff and Carl ·

2026/02/13

Accountability isn’t the opposite of care — it’s a form of it. In this episode, Carl and Tiffany break down what relationship-centered accountability really looks like in leadership. They explore how strong leaders balance results with emotional intelligence, why trust and psychological safety are essential for honest feedback, and how fear in organizations blocks growth. Drawing on ideas like Radical Candor, they discuss caring personally while challenging directly, adapting appreciation to

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00:34:24

Episode 126: Leaders Build Capacity, Not Dependence

Keeping It Real with Tiff and Carl ·

2026/02/06

Burnout isn’t only about workload — it’s also about how leadership shapes dependency, confidence, and capacity. In this episode, Carl and Tiffany explore how micromanagement and constant approval-seeking create learned helplessness in the workplace, draining both leaders and staff. They discuss why accessibility doesn’t mean over-involvement, how regular one-on-ones can build clarity and trust, and why fixing every problem for your team actually fuels burnout. With a coaching mindset, leaders can

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00:36:48

Episode 125: Burnout at Work: Signals, Systems, and...

Keeping It Real with Tiff and Carl ·

2026/01/30

Burnout isn’t just about being tired — it’s a signal that systems, support, and expectations are out of balance. In this episode, Carl and Tiffany unpack workplace burnout through the lens of workload, resources, and leadership responsibility. They explore why pizza parties and surface-level perks don’t fix exhaustion, how poor communication and unrealistic timelines make things worse, and what real support looks like — from psychological safety and supervision to clearer roles and meaningful

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00:35:02

Episode 124: Understanding Bias and Microaggressions...

Keeping It Real with Tiff and Carl ·

2026/01/24

In Part Two of this episode, Carl continues the conversation by moving from awareness into action, helping participants navigate defensiveness, repair missteps, and respond more skillfully when bias shows up in real time. Through common scenarios and facilitated reflection, the class explores how good intentions can still cause harm—and what it looks like to take accountability without shutting down. Carl shares practical strategies for interrupting microaggressions, addressing exclusion, and

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00:39:03

Episode 123: Understanding Bias and Microaggressions

Keeping It Real with Tiff and Carl ·

2026/01/21

In this episode of Keeping It Real with Tiff and Carl, listeners are taken inside Part One of a class Carl taught at the 2025 CalWORKS Training Academy, focused on building deeper awareness of bias in everyday practice. Carl guides participants through an exploration of dominant and counter narratives, helping frontline professionals recognize how assumptions, intentions, and lived experience shape interactions with clients and colleagues. The conversation unpacks how well-meaning actions can still

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00:59:55

Episode 122: Shifting the Lens: Empowering Families...

Keeping It Real with Tiff and Carl ·

2026/01/17

This episode shows he second part of Tiff's class at the CalWORKs Training Academy for helping professionals from counties across California. The conversation reframes the role of CalWORKs social workers, case managers, and employment counselors, challenging the traditional gatekeeper mindset rooted in compliance and rules.Tiff facilitates an exploration of what it means to act as concierges of service—trusted guides who build supportive relationships, leverage strengths, and connect families to

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00:43:51

Episode 121: Shifting the Lens: Empowering Families...

Keeping It Real with Tiff and Carl ·

2026/01/12

This episode introduces the first segment of a class taught by Tiffany at the CalWORKs Training Academy for helping professionals from counties across California. The conversation reframes the role of CalWORKs social workers, case managers, and employment counselors, challenging the traditional gatekeeper mindset rooted in compliance and rules.Tiff facilitates an exploration of what it means to act as concierges of service—trusted guides who build supportive relationships, leverage strengths, and

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00:48:15

Episode 120: Lifting Parent Voices panel, live from...

Keeping It Real with Tiff and Carl ·

2026/01/03

In Part Two of this special Parent Voices panel, Tiff and Carl continue the conversation with powerful firsthand stories from parents whose lived experience is shaping real policy change in California’s human services system. The panel highlights how authentic parent partnership has influenced reforms—such as reducing sanctions for new parents, improving childcare transitions, expanding measures of success beyond work participation, and elevating parent leadership statewide. They also discuss where

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00:47:46

Episode 119: Lifting Parent Voices panel, live from...

Keeping It Real with Tiff and Carl ·

2025/12/30

In Part One of this special two-part series of Keeping It Real with Tiff and Carl, Carl introduces us to an incredibly meaningful experience for he and Tiff while serving as co-emcees at the CalWORKs Training Academy. In this episode, listeners are introduced to a powerful parent panel featuring members of Parent Voices, an organization of parents who have navigated the human services system firsthand and now advocate for families across California. Tiff and Carl guide the panelists through

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00:38:30

Episode 118: Promoting the Coach Approach, Live at...

Keeping It Real with Tiff and Carl ·

2025/12/23

In Part Two of this segment, you'll hear the second half of the CTA class, "Empowering Clients Through the Coach Approach". Tiff and Carl continue the conversation by unpacking the Persecutor and Rescuer roles within Karpman’s Drama Triangle and how these patterns quietly show up in human services, leadership, and client interactions. They explore how well-intentioned behaviors—overcorrecting, fixing, enforcing, or rescuing—can unintentionally reinforce dependency, resistance, and

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00:47:38

Episode 117: Promoting the Coach Approach, Live at...

Keeping It Real with Tiff and Carl ·

2025/12/20

In this episode of Keeping It Real with Tiff and Carl, recorded live from the California CalWORKs Training Academy in Sacramento, Tiff and Carl reflect on a powerful week of teaching, facilitating, and connecting with human services professionals, while serving as the co-emcees of the conference. They dive into the Academy’s focus on resiliency and client-centered service, exploring how shifting power, elevating participant voices, and moving beyond compliance-driven systems can remove barriers and

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00:31:32

Episode 116: Gratitude, Growth, and Getting...

Keeping It Real with Tiff and Carl ·

2025/12/16

In Part Three, Carl and Tiffany reflect on the realities of leadership and the shift from peer to supervisor, with Carl sharing his experience becoming a boss in a small community and the importance of consistency, trust, and accepting that leaders can’t control how others perceive them. They dive into effective feedback practices, emphasizing the power of timely, supportive communication that holds people accountable while helping them feel valued. Tiffany describes her “cool boss” approach to

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00:36:12

Episode 115: Gratitude, Growth, and Getting...

Keeping It Real with Tiff and Carl ·

2025/12/11

In Part Two of the episode, Carl and Tiffany explore how real learning happens when skills are practiced, not just taught, with Carl sharing his shift from lecture-based instruction to interactive, experiential learning that transfers into everyday life. They dive into the upcoming California Training Academy and the move toward a more client-centered culture, highlighting the power of a coaching approach that replaces telling with curiosity and empowers staff to solve their own problems. The

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00:35:03

Episode 114: Gratitude, Growth, and Getting...

Keeping It Real with Tiff and Carl ·

2025/12/08

To kick off our episode, Tiff and Carl swap stories about dancing—from stage nerves and overthinking moves to family dance routines and playful traditions at home. The conversation shifts to Thanksgiving plans, creative takes on turkey, and shared gratitude for family, along with a joint commitment to a post-holiday spending blackout. They then dive into a humorous yet thoughtful discussion about the idea of a “chokeslap” as a metaphor for frustration, balancing humor with a preference for

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00:35:04

Episode 113: Empathy, Growth, and Getting Out of Your...

Keeping It Real with Tiff and Carl ·

2025/12/03

In this segment, Carl and Tiff unpack the power of discomfort, vulnerability, and intentional leadership in helping people grow. They explore why effective coaching isn’t about giving quick answers but about guiding individuals to develop their own problem-solving abilities and build new neural pathways for thinking and decision-making. The conversation highlights the role of leaders in challenging the status quo, stepping out of their own comfort zones, and embracing vulnerability as a catalyst for

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00:35:22

Episode 112: Empathy, Growth, and Getting Out of Your...

Keeping It Real with Tiff and Carl ·

2025/11/29

In the second part of the episode, Carl and Tiff dive deeper into the art of coaching and leadership, beginning with Carl’s insights from a strength-based counseling class that highlighted the importance of helping people build their own problem-solving abilities and the neuroscience behind motivation. They explore the balance between support and independence in leadership—drawing parallels to parenting—and emphasize treating employees as capable adults while challenging the limiting beliefs and

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00:32:28

Episode 111: Empathy, Growth, and Getting Out of Your...

Keeping It Real with Tiff and Carl ·

2025/11/26

In this episode, Carl and Tiffany reflect on Tiffany’s recent trip to the Bay Area, where she witnessed stark contrasts between wealth and poverty and taught a class on government funding during the federal shutdown, emphasizing civic engagement. Their conversation expands into empathy in multilingual education as Tiffany describes teaching highly educated students facing language barriers, prompting a discussion about communication, accents, and personal interests. They also explore the challenge

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00:36:10

Episode 110: Showing Up As Your Authentic Self w/ Koi...

Keeping It Real with Tiff and Carl ·

2025/11/22

The final segment of our conversation explored the foundations of authentic leadership and inclusive workplace culture, emphasizing the need for genuine human connection, alignment between values and actions, and environments that foster true belonging. Tiffany, Koi, and Carl discussed how organizations must move beyond surface-level commitments to embed authenticity and inclusion into everyday practices, recognizing diverse expressions of professionalism and creating spaces where people feel valued

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00:37:33

Episode 109: Showing Up As Your Authentic Self w/ Koi...

Keeping It Real with Tiff and Carl ·

2025/11/17

In Part Two of this episode, Tiffany, Carl, and Koi dive into the complex dynamics of cultural privilege, bias, and belonging—both in society and the workplace. They explore how lived experiences shape perceptions, why getting proximate to others’ stories breaks down stereotypes, and how intentional curiosity can build bridges across social divides. The conversation also shines a light on the overlooked strengths of introverts in extrovert-leaning environments and the importance of creating systems

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129 results

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