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PODCAST

NCSEA On Location

Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.

government

All Episodes

00:36:47

The Road to DC: Vision, Perspectives, and the 2026...

NCSEA On Location ·

2026/01/14

Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Policy Forum Co-Chairs Carla West (North Carolina Division Director ofHuman Services, which includes Child Support, Economic Services, Aging, and Operations) and Dr. Trish Skophammer (Director, Ramsey County Child Support in St. Paul, Minnesota). Discover what has the chairs most

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00:50:09

2025 WICSEC Platinum Program Awardee: Riverside...

NCSEA On Location ·

2025/12/31

On today’s podcast, Pat O’Donnell of YoungWilliams hosts a conversation with Regina Cruise and Marquese Howard of the Riverside County (California) Department of Child Support Services. Regina and Marquese represent the Riverside County DCSS outreach and educational initiatives which have been so successful in reaching the diverse communities and families served by their program. Their unique and integrated approach within their agency as well as with their community partner organizations has been

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00:16:18

WICSEC Honorary Lifetime Member Awardee: Lisa Skenandore

NCSEA On Location ·

2025/12/24

This episode of On Location honors Lisa Skenandore withSystems and Methods, Inc., as the 2025 WICSEC Honorary Lifetime Member Awardee. Pat O’Donnell of YoungWilliams hosts a conversation with Lisa, where she describes her sources of inspiration and motivation that have contributed to her incredible career journey spanning more than 25 years. Lisa’s commitment to the child support community and her invaluable contributions to WICSEC led to her Honorary Lifetime Member award recognition this

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00:28:41

2025 WICSEC Leadership Awardee: Kamilah Miller

NCSEA On Location ·

2025/12/03

Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards. Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of UIFSA ChildSupport Division, Office of the DeKalb County District, State of Georgia Division of Child Support Services. Kamilah’s contributions and achievements have been recognized through the WICSEC Leadership Achievement Award in 2025. We hope you’ll enjoy listening as Kamilah

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01:07:33

Building Trust and Support - The Oneida Nation...

NCSEA On Location ·

2025/11/26

This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the Oneida Nation's child support program. They discuss how the program, which services families within the reservation boundaries near Green Bay and Appleton, WI, uses a smaller caseload and community-driven,

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00:40:14

2025 WICSEC Rock Star Achievement Awardee: Alexandra...

NCSEA On Location ·

2025/11/19

Welcome to another episode of NCSEA On Location with Pat O'Donnell of Young Williams. We are delighted to celebrate the 2025 WICSEC Rock Star Achievement Awardee, an individual recognized for significant non-supervisory contributions that improve the lives of children and promote a more effective child support program. Join Pat as she speaks with Alexandra Popescu (Oregon Division of Child Support) about her journey, policy work in Oregon, involvement with national associations, and her

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00:23:03

2025 WICSEC Working Together Awardees: Kylie Claycomb...

NCSEA On Location ·

2025/11/12

Collaborations are critical to the success of the child support program and the ADMYRE (Advocating for My Relationships) Program illustrates the positive and lasting impact these partnerships have on families. Hosted by Pat O’Donnell of YoungWilliams, listen as Kylie Claycomb of the Iowa Child Support Program and Rhonda Evans of Iowa State University describe how they are reaching youth and young adults to help them understand how to establish boundaries between healthy and unhealthy

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00:40:38

Transitioning Public Service Experience to Private...

NCSEA On Location ·

2025/11/05

On this episode of On Location, hosts Tim Lightner (eWorldEnterprise Solutions) and Barbara Lacina continue to discuss the topic of transition from public service to the private sector. Guests Tanguler Gray (Executive VP of Operations, SMI); Laura Roth (recently retired as the Child Support Practice Lead and Director, CGI Technologies and Solutions Inc.), and Matt Lyons(Director of Public Sector Partnerships, SteadyIQ), all of whom have experience making this career shift, continue to share their

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00:39:58

Transitioning Public Service Experience to Private...

NCSEA On Location ·

2025/10/29

On this episode of On Location, hosts Tim Lightner (eWorldEnterprise Solutions) and Barbara Lacina discuss the topic of transition from public service to the private sector. The conversation was prompted by recent reduction in force (RIF) events within the federal government and is of value to others who are considering making the shift to private sector employment . Guests Tanguler Gray (Executive VP of Operations, SMI); Laura Roth (recently retired as the Child Support Practice Lead and Director,

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00:29:26

Meet Brianna Nesbitt, NCSEA’s Professional...

NCSEA On Location ·

2025/10/22

Join NCSEA On Location hosts Tim Lightner (eWorld Enterprise Solutions) and DeAnna Rice (CaliforniaDepartment of Child Support Services) as they introduce Brianna Nesbitt, the new NCSEA Manager of Professional Development and Communication, who shares her academic journey and her first impressions of the 2025 NCSEA Leadership Symposium in Atlanta, Georgia. She discusses her professional goals for her new role, including how members can support her and what her first projects will be. Brianna also

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00:59:53

The County Connection: Support and Empathy in...

NCSEA On Location ·

2025/10/15

In the second part of the conversation, join host Scott Eder (Courtland Consulting) as he continues the conversation with Minnesota’s David Ramroop, a child support worker with the Ramsey County Attorney's Office; and James Wittling, a child support professional from Washington County. They discuss their experiences with public assistance and child support work. David shares his personal experience growing up with public assistance, noting that it helped him understand and connect with the

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00:57:46

The County Connection: Support and Empathy in...

NCSEA On Location ·

2025/10/08

On today’s episode of NCSEA On Location, host Scott Eder explores the county-driven child support program in Minnesota. He is joined by David Ramroop, a child support worker with the Ramsey County Attorney's Office, who shares his personal motivation and comprehensive approach to his enforcement caseload. He is joined by James Wittling, a child support professional from Washington County specializing in complex Interstate cases that cross state lines. The conversation emphasizes the importance

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00:41:33

Unique Opportunities to Serve Five Generations within...

NCSEA On Location ·

2025/10/01

One of the unique challenges of delivering child support services to parents and caregivers is understanding how to most effectively communicate. Join a conversation between Pat O’Donnell of YoungWilliams and Erin Blocher, Associate Teaching Professor, Business Communication, Sam Walton Fellow and Co-Advisor, UMKC Enactus, Bloch School of Management, University of Missouri-Kansas City. Their discussion focuses on the five generations we currently serve within our program, their unique perspectives

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00:20:22

Disaster Preparedness with North Carolina Child...

NCSEA On Location ·

2025/09/24

On this episode of NCSEA On Location, Lisa Westfall (Franklin County Child Support) and Pamela Jenkins (North Carolina Child Support Services) discuss the impact of natural disasters on child support services. Pamela shares how North Carolina responded to Hurricane Helene, whichcaused massive flooding and over 200 deaths in western North Carolina. Although there wasn't a comprehensive plan in place beforehand, the state and affected counties jumped into action immediately after the storm. The

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00:55:58

A Front Row Seat to California’s Child Support...

NCSEA On Location ·

2025/09/17

On today’s program, join Scott Eder (Courtland Consulting) as he returns, for the second of a two-part conversation with professionals from California’s child support programs. Join the conversation in progress with Rick Alvarado, Joy Adkins, Debra Houston and JoAnna Bojorquez. They talk about what changes their perspectives on their work, when things worked as intended and made a real difference for a family, times that they were able to step in and improve what theywere working on, and more.

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00:55:14

A Front Row Seat to California’s Child Support...

NCSEA On Location ·

2025/09/10

On today’s program, join Scott Eder (Courtland Consulting) as he is joined by four professionals from California’s childsupport programs, for the first of a two-part conversation. With Scott are Rick Alvarado, Joy Adkins, Debra Houston andJoAnna Bojorquez. They talk about what it’s like to provide child support services in the state of California from a front-line view and assisting the clients that they are serving. Hear about some of the challenges that they face in the office, dispelling the

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00:22:52

NCSEA 2025 Innovative Partnership & Collaboration Award

NCSEA On Location ·

2025/09/03

On Location brings you a conversation with representatives of the NCSEA 2025 Innovative Partnership and Collaboration Award. Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services talk with Rhonda Evans and Kate Goudy of Iowa State University who describe the ADMYRE Program they have developed in collaboration with the State of Iowa Child Support Program. The ADMYRE Program (Advocating for My Relationships) is a teen dating violence awareness program

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00:16:18

The NCSEA 2025 Emerging Leader Awardee

NCSEA On Location ·

2025/08/27

Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services continue to highlight the NCSEA awardees, Antolette Vinson.Antolette Vinson, Child Support Specialist Supervisor, Division of Child Support Services, Georgia Department of Human Services, is the NCSEA 2025 Emerging Leader Awardee. Having assumed supervisory responsibilities 2 years ago, Antolette describes her leadership style, what she has learned, what has surprised her and how her work and

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00:19:03

The NCSEA 2025 Program Awareness Awardee

NCSEA On Location ·

2025/08/27

On today’s program, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services are pleased to highlight another NCSEA awardee, Emerging Leader Awardee, Shannon Longino. ShannonLongino, Outreach Manager for the Division of Child SupportServices, Georgia Department of Human Services, is the NCSEA 2025 Program Awareness Awardee. Listen as Shannon describes the Georgia Fatherhood Program, how she and her team connect with both non-custodial and custodial

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00:33:38

NCSEA 2025 Outstanding Leader

NCSEA On Location ·

2025/08/20

Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services were very excited about talking with Phyllis Nance, the NCSEA 2025 Outstanding Leader Awardee. Phyllis currently serves as the Director of the Alameda County, California Department of Child Support Services. Over her 40+ year career journey, Phyllis has “seen it all” – from the origination of the modern child support program through today’s focus on empowering families to be the best they can be

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236 results

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