NCSEA On Location

00:50:46

More Than Support: Unique Approaches to Tribal Child...

NCSEA On Location ·

2026/10/07

On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in serving families and strengthening communities. The conversation explores what makes tribal child support unique, the value of strong partnerships, the realities of working in a close-knit community, and the impact that thoughtful collaboration and kindness can have for children and

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00:46:27

Whole Family Support: Why Father Engagement Benefits...

NCSEA On Location ·

2026/09/30

On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves, where the discussion emphasizes training social service and child support personnel to engage fathers through a cultural and family-centered lens. Ultimately moving from adversarial practices toward collaborative systems that work with fathers to strengthen co-parenting, financial stability,

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00:30:09

Classrooms, Kids, and Care: The 2026 NCSEA Innovation...

NCSEA On Location ·

2026/09/23

What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with Stanislaus County Child Support Services Director Marissa de Almeida, Executive Operational Manager Karen Lumpkin and Operations Manager Joe Silva as they describe how they are meeting families where they are … in their children’s classrooms and building advocacy for child support services within

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00:54:37

Voices of Vision: Expanding Tribal Child Support...

NCSEA On Location ·

2026/09/16

Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods, President of the National Tribal Child Support Association as well as staff attorney for the Three Affiliated Tribes, and April Lauzon, President of the National Association of Tribal Child Support Directors, and Program Manager at St. Regis Mohawk Tribe in New York. Together, they discuss the

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00:53:13

Connecting Families, Building Community: Meet the...

NCSEA On Location ·

2026/09/09

In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese Howard of Riverside County, CA highlighting their “year-round” focus on Child Support Awareness and Child Support Awareness Month (CSAM) outreach campaigns. Their efforts in collaboration with their sister child support agencies and their many community partners provide ongoing education and

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01:02:02

Passing the Gavel: Presidential Reflections and...

NCSEA On Location ·

2026/09/02

On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the gavel—the transition ofleadership from outgoing NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families) to incoming President Ethan McKinney (Vice President forBusiness Development and Corporate Strategy at Protech

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00:23:39

Leading with Heart: Honoring the 2026 Ann Marie...

NCSEA On Location ·

2026/08/26

Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition. NCSEA on Location is proud to present a conversation with the 2026 Ann Marie Ruskin Child Support Leadership awardee, Dr. Trish Skophammer. During her distinguished career, Trish has dedicated her energy, time and commitment to the development of policy change recommendations which have made such a positive impact on the lives of countless families

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00:23:33

Innovation, Leadership, and Family Impact: The 2026...

NCSEA On Location ·

2026/08/19

On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide system in under three years. Chris spotlights the incredible teamwork behind the scenes and the lasting impact this work will have on families across the state. Listen to a conversation about leadership, teamwork, and turning ambitious vision into reality.

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00:32:13

Briefing Capitol Hill: Bringing Child Support...

NCSEA On Location ·

2026/08/12

Welcome back to another edition of NCSEA On Location. Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families), along with Past-Presidents Charles Smith (Vice President of Business Development atGreenCourt Legal Technologies in Texas) and Jim Fleming (Director, Child Support Section at the North Dakota Department of Health and Human Services). Together, we are

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00:32:08

Driven by Passion: Insights from NCSEA’s Leadership...

NCSEA On Location ·

2026/08/05

On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship Awardees: Tamekia Hart, Leslie Mills and Danielle Noe. Each of the awardees have a truly diverse set of responsibilities which make contributions to the success of the child support program in quite different ways. Stay tuned as Tamekia describes her career transition into the child support program

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00:31:10

The Power of Connection: Fresh Groups, Real...

NCSEA On Location ·

2026/07/29

Welcome back to another episode of NCSEA On Location, coming to you from California and Alaska! I’m your host, Tim Lightner, and today we are diving into NCSEA Connects—a vital professional development and networking opportunity for child support professionals. Joining us to discuss its history, impact, and exciting expansion are Laura Van Buskirk (current Director of Placer County Department of Child Support Services, and Kathie Bohacek, Assistant Director of San Joaquin County Department of

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00:46:35

Beyond Self-Care: Wellness for Child Support Workers

NCSEA On Location ·

2026/07/22

Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & Principal, Basepoint Solutions Group). Matt shares practical tips and insights drawing from his front-line and human services experience, delving into the daily stress, internal battles, and risk of burnout workersface in complex systems, such as child support. Together, the discussion

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00:18:21

Inside NCSEA U: Building the Next Generation of Child...

NCSEA On Location ·

2026/07/08

On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child Support Services Division) and John Hurst (Government Services Consultant with GreenCourt Technologies). They dive into the history, impact, and selection process behind NCSEA U, an elite educational initiative established in 2013 for leaders and emerging leaders in the child support

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00:29:04

Across Country Boundaries: Understanding Important...

NCSEA On Location ·

2026/06/23

On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at Law). They highlight the vital work and goals of the NCSEA International Subcommittee, a dedicated group fostering partnerships with jurisdictions across the world to elevate international advocacy. Byfocusing on their core work of professional development, they equip practitioners with the

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00:33:26

The NCSEA 2026 Leadership Symposium Preview Exclusive

NCSEA On Location ·

2026/06/17

On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and Theresa Emig (Senior Manager, Maximus Inc.). Get ready as they preview this year’s NCSEA Leadership Symposium, giving you an exclusive look at the planned plenaries, workshops, learning labs, virtual

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00:39:51

The Next 50 Years: The Importance of Lifting Families...

NCSEA On Location ·

2026/06/10

The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how the evolving definition of modern families is reshaping everything from "parentage" to programmatic success. Join Tammy Pearson (YoungWilliams) and Tim Lightner (Courtland Consulting) as they dive into a critical discussion on why we must move past outdated federal performance

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00:46:22

The Next 50 Years: The Importance of Lifting Families...

NCSEA On Location ·

2026/06/03

The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human services leaders come together to map out the next generation of family support. Discover how modern agencies are breaking down traditional silos to connect families with comprehensive services that build true economic self- sufficiency. We are pleased to have on today’s podcast

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00:28:28

On Location with Sacramento County: The HELP Behind...

NCSEA On Location ·

2026/05/20

Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the NextGeneration Child Support Employment Services Demonstration (NextGen). Sacramento’s project—called HELP (Holistic Employment, License, and Parenting Time)—focuses on supporting noncustodial parents through enhanced employment services, license reinstatement, and access to parenting time assistance. Jennifer shares her journey

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00:32:19

From the Child Support Bureau in Indiana to...

NCSEA On Location ·

2026/05/13

On today’s episode of On Location, Tim Lightner (Courtland Consulting) and David Kilgore (CGI Technologies and Solutions) co-host a special podcast episode for our child support community. We are privileged to welcome the new Commissioner for the Federal Office of Child Support Enforcement (better known as OCSE). Listen as he shares about how he got started in child support, how his career path grew, and how he became appointed to be the Federal Commissioner for OCSE. Hear about what his first

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00:18:08

Nominate. Elevate. Celebrate.

NCSEA On Location ·

2026/04/01

Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams. It is an exciting time of the year – a chance to recognize innovation, leadership and contributions throughout the child support program. To learn more, listen as Connie Chesnik, current NCSEA President,Chris Wood, Executive Director of NCSEA and Wrenn Awbrey, Chair of the NCSEA Awards

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