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PODCAST

The Business Of

AGSM | UNSW Business School

As the pace of organisational change speeds up, a new generation of leaders is emerging who see the world differently. They are finding ways to grapple with complexity and make an impact in an accelerating world. What can we learn from them? In The Business Of, a podcast from UNSW Business School, a diverse group of business leaders from the corporate, start-up, government, and for-purpose sectors share their lived experiences in building businesses that can ‘do well’ and ‘do

business careers

All Episodes

24:00

Same product, different price – When AI decides how...

The Business Of ·

2025/11/05

What if you paid a different price for the same product – not because of demand, but because of your data. Prices change, whether it’s annual sales or seasonal variability. But what happens when AI sets the price – not just for the market, but foryou? “The scope and the scale and the pervasiveness down to the individual with personalised pricing is pretty unprecedented.” UNSW Associate Professor Sam Kirshner explores the trade-off between personalisation and privacy,

en-AU

27:12

Pocket Doctor – How the MedTech app is reshaping...

The Business Of ·

2025/10/22

Millions of people lack access to reliable healthcare. Can technology help bridge global healthcare gaps? Dr Jackie Rabec (AGSM MBA 2020) is co-founder of MedTech company ThinkMD.ai, which builds tools that put a doctor’s expertise into the hands of frontline healthcare workers. She explains how the company is bridging health divides in low-income countries where doctors are scarce, and what technology could mean for healthcare all around the world. +++ The Business Of podcast is brought to

en-AU

23:00

Burnout is holding us back – Here’s how to beat it

The Business Of ·

2025/10/08

Burnout has gone from a buzzword to a business risk. According to the latest Women’s Agenda Ambitions Report, 72% of women say they’ve experienced burnout in the past year. It’s no longer just a personal struggle—it’s a workplace crisis. So what’s driving this rising tide of exhaustion? Angela Priestley, co-founder of independent news platform Women’s Agenda, shares the findings of their 2025 report, exposing the pressures pushing employees to breaking point

en-AU

23:20

Reaping the rewards – The promises and pitfalls of...

The Business Of ·

2025/09/24

That satisfying ding when you scan your rewards card. The little thrill of watching points accumulate. The smug satisfaction of using miles for a "free" flight. Sound familiar? We're all players in the massive loyalty program game—whether we're collecting coffee stamps, airline miles, or cashback percentages. But here's the million-point question: Who's really winning? Is that loyalty card in your wallet a golden ticket to genuine value, or are you just a willing participant in the most

en-AU

33:28

Disconnected – The hidden cost of workplace loneliness

The Business Of ·

2025/09/10

Loneliness is quietly affecting workplace productivity more than many organisations realise. Despite being more digitally connected than ever before, many employees today report feeling isolated, unsupported, and burned out. This isn't just impacting individuals – it's costing businesses financially, and damaging workplace culture and team cohesion. From performative perks to genuine peer connection, clinical psychologist Dr Zac Seidler unpacks how tech and hybrid work blur boundaries, why men

en-AU

30:19

No plan, no problem – How Sibella Court designed her...

The Business Of ·

2025/08/27

You don’t become a globally renowned designer by accident. But if you ask Sibella Court, one of Australia’s most sought-after stylists, she never had a master plan to make it big. From global brand campaigns to bestselling books and hit TV shows, Sibella built a design empire balancing great instincts, good relationships,andsound commercial judgement. Her approach to business is somewhat unconventional, but it is a masterclass in backing yourself, building a brand organically, and

en-AU

26:45

The sharing economy – Can collaboration cure...

The Business Of ·

2025/08/13

Could collaborative consumption be the cure for our throwaway culture? Robert Chan, the managing director of car-sharing platform Turo, believes we're on the brink of an ownership revolution. “The average power drill is only on for 13 minutes of its life. You don't want (to buy) the power drill; you want (to fix) the hole in the wall. How do we get the benefit without having all the stuff is really what the sharing economy is trying to do.” From rideshares to designer handbags, power

en-AU

28:08

Home truths – How the housing crisis is hurting business

The Business Of ·

2025/07/30

The social impacts of Australia’s housing crisis are well documented, and we’re starting to feel its effect on business. “We know in Sydney, for example, the housing crisis costs the economy $10 billion a year. So it is not just a social crisis, it's a productivity and economic crisis as well.” Professor Philip Oldfield, Head of School at UNSW Built Environment, explains how a lack of affordable housing near major employment hubs is impacting the people who work there, and

en-AU

30:10

Smarter not harder – How AI is changing the way we work

The Business Of ·

2025/06/04

AI is revolutionising the way we work – automating everything from email creation and data analysis, through to medical diagnostics. But does faster really mean better? As businesses chase efficiency, are we measuring productivity in the right way – or just the easiest way? The Dean of UNSW’s Business School, Professor Frederik Anseel, says true productivity isn’t about hours worked; it’s about impact. With technology handling more and more of the routine, the real

en-AU

26:47

IT Upgrade – The future of recycling office e-waste

The Business Of ·

2025/05/21

Every second, 12 tonnes of plastic are manufactured globally, and millions of tonnes end up as waste. For entrepreneur James Lancaster, this stark reality drove him to create Renew IT, a company dedicated to sustainability, in a bid to tackle the problem head on. What started as a recycling business that generated value from discarded electronics became a passion. After a decade of recycling old office printers and monitors, Renew IT partnered with UNSW to develop world-first technology that turns

en-AU

28:56

From Test to T20 – How cricket bowled over a new...

The Business Of ·

2025/05/07

The global cricket market is booming. It’s projected to be worth 6.1 billion dollars this year. And while traditional revenue streams such as broadcast rights, sponsorships, and ticket sales still drive the cricket business, it’s the shortened T20 format that’s drawing in new revenue and new fans. Former cricket star turned commentator Lisa Sthalekar explains the lucrative business behind one of Australia’s favourite sports and what it can teach you about your company. +++

en-AU

30:43

From cash to clicks – How technology is changing...

The Business Of ·

2025/04/23

"Do you have cash?" It's a question that's becoming increasingly rare in 2025. Nowadays, many of us prefer the convenience of digital wallets over physical cards, not to mention banknotes and coins. According to Richard Holden, an economist and UNSW Scientia Professor, we're moving towards a "functionally cashless" society, with the costs associated with carrying cash on the rise. But what does this shift mean for businesses? And how can we ensure a smooth transition that doesn't leave anyone

en-AU

27:03

The new marketing mix – Are podcasts the future of...

The Business Of ·

2025/04/09

Podcasting has completely reshaped the audio landscape, pulling audiences away from other media and into a space where brands, businesses, and creators can connect directly with engaged listeners. Today, companies are leveraging podcasts as a powerful marketing tool—leveraging the medium’s popularity as an accessible platform for authentic storytelling. James Cridland is the editor of Podnews, a world-leading podcast industry newsletter and he’s been tracking the rise of on-demand

en-AU

30:11

Building Banish – How Lottie Dalziel turned a New...

The Business Of ·

2025/03/26

In 2018, Lottie Dalziel scribbled down a New Year's resolution: Do better for the planet. Unlike most of us, she actually followed through. Frustrated by the lack of practical and authenticeco-friendly products on the market, Lottie decided she’d take matters into her own hands. While most startups take years to refine their product, test the market, and strategise their launch, Lottie built Banish – a marketplace and education platform focused on environmental responsibility – in

en-AU

25:49

What’s the story? How to create a compelling brand...

The Business Of ·

2025/03/12

Apple doesn’t sell computers. It sells creativity. Or maybe it’s more accurate to say people don’t buy computers, they buy the story a company tells about them – that they’re creative, clever, responsible, or anything else that might matter. Shane Currey, the founder ofPRIME Collective Australia, learned this while working in the luxury brand space – without a powerful story behind a brand name, a laptop is just a laptop. So how do you tell stories people want to

en-AU

28:37

Culture and data – What sets the Sydney Swans apart...

The Business Of ·

2025/02/26

Game days start hours before the opening siren for Sydney Swans’ COO Drew Arthurson. His game prep usually includes hosting corporate events. And sometimes making coffee for the players. Everyone in the organisation has their own game-day rituals, but when you break it down, it’s the art and science of how individuals do their best work. Elite performance is what everyone at the Sydney Swans strives for, regardless of their role. Drew explains the key leadership principles underpinning

en-AU

22:36

Programmed for loyalty – The psychology of consumer...

The Business Of ·

2025/02/12

For decades, the world’s best brands have refined their techniques to reach new consumers and create loyal, life-long customers. But the modern consumer is smart and informed, maybe even cynical.So how do you grow your business without resorting to manipulative psychological tactics? Consumer behaviour expert Professor Nitika Garg says the key to earning consumer loyalty is authenticity and a holistic approach to your brand’s identity. +++ The Business Of podcast is brought to you by

en-AU

27:45

Understanding Gen Z – How this start up is engaging a...

The Business Of ·

2025/01/29

How can brands connect with the next generation of consumers? It's a question on the minds of many, especially in a bustling online marketplace. Yet, only a few have cracked the code. While most organisations have jumped on social media in a bid to attract young consumers, what they haven’t done – according toSam Koslowski, co-founder of youth media brand The Daily Aus – is taken the time to truly understand their audience. TDA is doing things differently, and its unique approach

en-AU

22:55

Hollywood hustle – From indie producer to CEO

The Business Of ·

2024/11/27

Lights... Camera... Spreadsheets? Emile Sherman and his production company See-Saw Films have produced some of the most beloved films and TV shows of the last few decades, including The King’s Speech, Lion, Heartstopper and Slow Horses. It’s a job he loves, but it’s not all glitz and glamour. In fact, it's similar to running a business in almost any other field... Whether you're trying to spot the next big thing or learn when to say “no” to the big money, running a production company is far more

en-AU

23:08

Creative conversations – The business of making and...

The Business Of ·

2024/11/13

‘Dreaming is such an important thing. You have to have space to imagine what something could be.’ Carving out the time and space to imagine and ideate is crucial for all business leaders. The development and growth of their companies depend on it. And for contemporary artist Ramesh Nithiyendran, finding time to ‘daydream’ is only possible with the strong infrastructure he’s built around himself and his practice. Across the first decade of his professional career, Ramesh built a successful art

en-AU

70 results

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