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PODCAST

Charity Digital Podcast

Charity Digital Podcast

Looking to stay ahead of the digital curve? Kickstart your digital journey? Or just see how charities are making the most of technology? The Charity Digital podcast looks to inspire and educate, and connect charity pros to the latest trends in the (sometimes) scary world of digital. We"ll be discussing poignant topics, pain points, and success stories. Don"t forget to subscribe through your usual podcast provider to be the first to know when our next pod drops!

education how to

All Episodes

21:46

151: Turning awards into impact: How to apply and...

Charity Digital Podcast ·

2025/05/20

Charities of all sizes can reap the benefits of awards and grants. Massive budgets and huge teams are not necessary to get recognised – charities just need a compelling story and the right strategy in order to stand out. This episode is the first of a three-part podcast series with Public Interest Registry that pulls back the curtain on how to successfully apply for awards, amplify your recognition, and turn visibility into meaningful funding, attention, and donor support. In this podcast,

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36:14

150: Digital inclusion: What we know in 2025

Charity Digital Podcast ·

2025/03/25

We know that digital technology can be transformative in helping charities achieve their goals, whether it’s reaching new supporters or delivering more services. But there remain challenges around how inclusive digital technology is, with millions of people in the UK unable to get online. This is a particular issue for the charity sector, whose purpose is reaching as many people as possible, from supporters to beneficiaries. Indeed, our report, Digital inclusion in the UK charity sector, revealed

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38:10

149: The digital service delivery landscape in 2025

Charity Digital Podcast ·

2025/03/11

Charities are mission-led organisations, with service delivery at their core. They help to uphold society with vastly ranging activities such as personal care, advice, research, advocacy, care for animals, environmental protection, community and cultural activities, religious events, and so much more.But too often, the conditions that charities work within can get in the way. Recent years have financially squeezed charities, putting pressure on the services they deliver, and harming the

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22:10

148: AI for charities 101

Charity Digital Podcast ·

2025/02/25

Understanding artificial intelligence (AI) in 2025 feels like a mammoth task, with new tools emerging out of seemingly nowhere at a time where we’re trying to get to grips with the existing ones. For charities, the process of getting to know AI is yet harder. With a low threshold for risk, and vital services needing to be funded and delivered, charities have limited time and resource to dedicate to AI, despite its future potential to make charity operations more efficient and give us that time

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59:39

147: What does digital accessibility mean for charities?

Charity Digital Podcast ·

2024/12/24

When websites and other elements of the digital world are poorly designed, people with disabilities experience significant barriers, causing frustration and getting in the way of independent daily life. According to the Charity Digital Skills Report 2023, 58% of charities say their products and services are accessible to some extent, while 53% feel they are monitoring accessibility and diversity of users effectively. As a sector, we can do better. In this podcast, recorded at Charity Digital's

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42:45

146: How to make your social media accessible and...

Charity Digital Podcast ·

2024/12/17

Social media can feel dizzying. Platforms are fast-moving, ever-evolving, and always demanding, with new rules, new trends, new styles, and so on. It can be tough to keep up. And charities can post without considering their users, their audience, even their own communities. That means posts can exclude the very people you want to serve. This podcast, hosted by Prue Watson, Senior Social Media Manager at the Royal National Institute of Blind People (RNIB) will delve into some practical tips for

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45:14

145: Digital inclusion: demystifying cyber security

Charity Digital Podcast ·

2024/12/10

Charities are tempting targets for cyber attacks, as custodians of sensitive data and funds needed to deliver critical services. But with concepts like multifactor authentication, access controls, and patch management to contend with, looking after your cyber security can seem like a daunting prospect, particularly when coupled with limited resources and technical knowledge. However, cyber security needn’t be intimidating. Many of the scariest sounding concepts can be relatively simple. With the

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36:06

144: Building a digital nation

Charity Digital Podcast ·

2024/12/03

Good Things Foundation is the UK’s leading digital inclusion charity, powering the National Digital Inclusion Network, National Databank, and National Device Bank. In this podcast, recorded at Charity Digital's Digital Inclusion Summit in June 2024, Good Things' Group CEO Helen Milner OBE gives an overview of Digital Nation 2024 - why digital inclusion matters, what is already happening to fix the digital divide, and what more needs to be done - including by the next UK Government - for a digitally

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28:20

143: Misinformation, disinformation, and conspiracy...

Charity Digital Podcast ·

2024/10/01

Misinformation, disinformation, and conspiracy theories can be a problem for charities by negatively impacting upon service users, employees, and volunteers. Here, charities’ responsibility is two-fold: avoiding spreading misinformation themselves and quelling false information about their cause.Ensuring trustworthy online information is an aspect of digital inclusion, supporting people to make the most of the digital resources available. Media literacy skills are a key element of this, empowering

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19:39

142: How technology is meeting charity challenges

Charity Digital Podcast ·

2024/07/16

The last few years have been challenging for charities. A global pandemic hastened the speed of digital transformation for the entire sector, widespread inflation led to growing costs and more precarious fundraising, and charities have had to balance rising service demand with an uncertain economy. But many of these challenges have predated the pandemic – what’s changed is the way we rise to them. Evolving technology has allowed charities to innovate more than ever before, with advances in

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41:32

140: How your organisation should approach ESG

Charity Digital Podcast ·

2024/06/11

Climate change is a recurring news topic, perhaps the most pressing issue of our age, and it’s essential that charities take action. It’s time for charities to build environmental, social, and governance (ESG) strategies into day-to-day work. Our panel of experts discuss ESG and consider how charities can build it into strategies so they can implement meaningful changes. The session, taken from a recording from our 2023 Conference, features Jen Lowthrop from Feel Good Do Good, Charity Digital

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40:08

139: Generative AI: Should you believe the hype?

Charity Digital Podcast ·

2024/06/04

In this podcast, taken from a recording from our 2023 Conference, we aim to demystify artificial intelligence (AI), explain some of the best ways that charities can use it, illustrate some of the core benefits for charities, and suggest some of the ways you should practice caution.The session, delivered by Phil Dearson, Digital Director at WPNC, explores practical applications for charities, including decision-making, content generations, analytics, summarisation, prioritisation, and broadly

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21:39

141: Locked & Secure: Mastering password management

Charity Digital Podcast ·

2024/05/28

As custodians of huge amounts of sensitive data and funds that are needed to deliver essential services, charities are under a great deal of pressure to ensure their charity is properly protected against a cyber breach. And proper protection includes that which we’re most familiar with: passwords. In this episode, we speak to Rick Wilhelm, PIR’s Chief Technology Officer, to explore the significance of strong, unique passwords, the role of password managers, and tips for creating and managing

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25:31

138: Keeping your online presence secure

Charity Digital Podcast ·

2024/04/23

With the combination of sensitive data records, funds, and limited cyber security resources to protect them, charities can look like prime targets for cyber criminals. The 2024 Cyber Breaches survey from the UK Government revealing that around a third of charities identified cyber breaches or attacks in the last 12 months.For today’s podcast, sponsored by PIR.org, the organisation that looks after the .org domain name globally, we are joined by Vinita Srivastava (Executive Leader - Product

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36:52

136: How to engage supporters in the world of remote...

Charity Digital Podcast ·

2024/03/05

As the world moves from in-person to remote, how can charities build lasting relationships with supporters? The picture might seem a bit bleak. Data regulation has impacted outreach opportunities. The pandemic and advances in technology have resulted in changes in supporter behaviour. Trends show a decline in the number of people supporting charitable causes. But the loss of old opportunities presents new ones – charities have an opportunity to rethink how they engage with supporters. Digital

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38:21

137: Podcast: How to be digitally inclusive

Charity Digital Podcast ·

2024/02/20

The world has gone digital, and tin many ways, that’s great: processes are quicker and easier than ever before, information is transmitted seamlessly across the globe, and new opportunities have been unlocked far and wide. But what about those who can’t experience these numerous benefits?People of any age and socio-economic background can be excluded from using devices and the internet, meaning that everyday tasks such as accessing information, staying in touch with friends and family, and being

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33:29

135: Building an income stream through lottery...

Charity Digital Podcast ·

2024/02/13

During the cost-of-living crisis, many supporters have had to review how much they can continue to support their chosen charities, often causing a drop in income. With the number of lottery players in the UK still growing, Your Hospice Lottery and Make a Smile Lottery explain how offering supporters something in return (such as a chance to win money), can help retain and grow income during times when all charities are feeling the financial strain of rising costs. The session, a recording from our

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36:31

134: The bright future of fundraising

Charity Digital Podcast ·

2023/12/12

We might have to whisper...but 2024 looks…promising. Giving trends suggest an uplift. The economic outlook is encouraging, with lower inflation, wage growth, and more spending power. There is a strange feeling in the charity sector, one that we have not felt for years: optimism. That optimism will shift fundraising. We still expect flexible giving to deal with the cost-of-living. We still expect ‘inverse giving’ to dominate and we expect charities to move away from big social media platforms. AI

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30:28

133: The UK charity sector in 2023

Charity Digital Podcast ·

2023/11/28

It’s been a year of perpetual crises: the hangover of the health crisis, the emergence of geo-political crises, national and international economic crises, and an environmental crisis. Charities had to navigate various issues, overcome myriad threats, and practice resilience in the face of all challenges. But, in the face of such challenges, we’ve also seen so many positives. Charities have shifted towards flexible giving, found innovative solutions to service user demands, embraced new and

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30:37

132: The state of climate action in the UK charity...

Charity Digital Podcast ·

2023/11/14

Our 2023 Climate Action campaign may be coming to an end in December, but that doesn’t mean we should stop acting on climate change. Indeed, climate change won’t stop acting on us. Our survey ‘Climate change in the UK charity sector’ found that more than four in five charities are concerned about the impacts of climate change but the majority rate the sector at a six out of ten in how well they are enacting sustainability in their organisations. Clearly there is still work to be done. Our report

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