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PODCAST

The Modern Hotelier

David Millili & Steve Carran

Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.

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All Episodes

31:29

#265: Death of The Goodtime Hotel, Good Hotel Design,...

The Modern Hotelier ·

2026/04/09

Join Steve Carran and David Millili on this month’s episode of The Modern Hotelier: Hospitality Hot Topics as we break down the biggest happenings in March for the hospitality industry. This episode features a candid conversation with Bashar Wali, CEO, founder, and one of the world’s top social media influencers, as he shares insights from his global travels and perspectives on hospitality trends, hotel design, and industry challenges.Topics covered in this episode include:Government

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45:08

#264: Transforming a Route 66 Motor Lodge Into a...

The Modern Hotelier ·

2026/04/07

In this episode, hosts David Millili and Steve Carran sit down with Dr. Sharmin Dharas, Chief Experience Officer at Hotel ZAZZ and Chief Storyteller at HERstory Hospitality.Sharmin’s journey is anything but traditional. From growing up in a 13-room Route 66 motor lodge to becoming a physician, entrepreneur, author, and boutique hotel visionary, she shares how her diverse background shaped one of the most unique hospitality concepts in the country.The conversation dives into the creation of

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36:12

#263: Innovative Marketing Strategies for Hotels |...

The Modern Hotelier ·

2026/03/31

How can hotels, especially independent and boutique properties, build effective marketing strategies that drive bookings, maximize revenue, and stand out in a competitive market? In this episode, hosts David Millili and Steve Carran sit down with Jody Merl, Founder and President of Innovative Travel Marketing, to dive into her incredible journey from aspiring actress to hospitality marketing powerhouse.Jody shares insights from her decades of experience working with luxury hotels, launching

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8:37

#262: How Hotel Task Force Services Can Help with...

The Modern Hotelier ·

2026/03/30

In this special episode, recorded live at the Hunter Conference in Atlanta, host David Millili sits down with Peter Wenzell, CEO of Wenzell and Fisher Hospitality Group. Peter shares his journey into hospitality, inspired by his father’s work in airport concessions, and how that early exposure to travel and hotels shaped his career path.The conversation dives into one of the hospitality industry’s biggest challenges today—staffing. Peter explains how Wenzell and Fisher’s hotel task force

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8:58

#261: Understanding Insurance for Hotels | with Brian...

The Modern Hotelier ·

2026/03/26

David Millili sits down with Brian Popelmayer of Lockton Companies at the Hunter Conference in Atlanta to discuss one of the biggest challenges facing the hospitality industry today: rising hotel insurance costs.In this episode, Brian shares insights from more than 23 years in the insurance industry, including how the hotel insurance marketplace has evolved, why liability insurance costs are rising, and what hotel owners and management companies must do to protect their balance sheets.Brian

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12:14

#260: Hotel Deal Trends, Disconnects Between Buyers &...

The Modern Hotelier ·

2026/03/25

Recorded live at the 2026 Hunter Conference in Atlanta, this special episode of The Modern Hotelier: Hospitality’s Most Engaged Podcast brings together key voices from the Hunter team to unpack what’s really happening behind the scenes in today’s hotel investment market.In this episode, Host David Millili sits down with Mayank Patel, Sophia Pittaluga, and Kami Burnette to discuss the forces shaping hotel deals right now—from economic uncertainty and rising operating costs to shifting buyer

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44:51

The Evolution of Hotel Revenue Management and Pricing...

The Modern Hotelier ·

2026/03/19

Ever wondered how hotels set the “perfect” price, why AI is changing the game, and what the future of travel really looks like?In this episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Chris Anderson, Professor at Cornell University and former Director of the Cornell Center for Hospitality Research, to unpack the evolving world of hotel revenue management, pricing strategy, and guest analytics.What You’ll Learn in This Episode:The evolution of revenue

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38:54

What Creates A Thriving Hospitality Culture | with...

The Modern Hotelier ·

2026/03/17

In this episode, Join David Millili and Steve Carran for another engaging episode of The Modern Hotelier, the most engaged podcast in hospitality. Today, we sit down with Kristie Goshow, CCO of Loews Hotels & Co., to explore her journey in travel, hospitality, and leadership.We dive into Kristie’s early experiences in travel and aviation, lessons learned from Virgin Atlantic and Scandinavian Airlines, and her insights on building successful teams, cultivating hotel culture, and

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21:55

#257: Losing the $150 Hotel Room, Hotel Investments...

The Modern Hotelier ·

2026/03/12

In this episode of Hospitality Hot Topics, Steve Carran, David Millili, and Jon Bumhoffer break down the latest trends and insights from February in the hospitality industry. From rising midscale hotel rates to the booming luxury market, they explore what’s shaping travel in 2026 and beyond. What we cover in this episode:Why the $150 midscale hotel room is disappearing and what travelers are paying nowHow inflation, rising operating costs, and labor expenses are changing hotel pricingThe

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8:54

#256: Optimizing & Future-Proofing Hospitality...

The Modern Hotelier ·

2026/03/10

What does the future of hospitality look like in an AI-driven world? Join David Millili at ITB Berlin for a deep dive into the future of hospitality technology with Darko Bosancic, Senior Vice President of Travel & Hospitality at Sirma. In this episode, we explore how hotels can move beyond fragmented tech stacks, leverage AI agents, and build connected ecosystems that enhance operations, guest experiences, and data security.In this episode, you’ll learn about:How AI agents are

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31:07

#255: How AHLA Supports the Hospitality Industry |...

The Modern Hotelier ·

2026/03/03

What’s Next for the Hospitality Industry?Join David Millili and Steve Carran as they sit down with Rosanna Maietta, CEO of the American Hotel & Lodging Association (AHLA), to discuss the state of the hospitality industry, labor challenges, AI in hotels, and the incredible ways hotels give back to their communities.In this episode, you'll learn about:The hospitality trends for 2026 and guest spending forecastsHow the industry is addressing labor shortages and workforce developmentThe

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58:12

#254: Building AKA & Leading Luxury Residence...

The Modern Hotelier ·

2026/02/26

How did Larry Korman go from growing up outside Philadelphia to leading one of the most innovative hospitality brands in the world? In this episode, hosts David Millili and Steve Carran sit down with Larry Korman, President of AKA Hotels & Residences and Co‑CEO of Korman Communities. Larry shares his journey from growing up outside Philadelphia to leading one of the most innovative hospitality brands in the world. You’ll hear about:The power of design and how it shaped his career.The

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44:48

#253: Helping Hospitality Sales Teams Increase Their...

The Modern Hotelier ·

2026/02/24

In this episode, David Millili and Steve Carran sit down with Greg Sukornyk, CEO and co-founder of Oli Labs, to explore how AI is transforming hotel sales, customer service, and revenue management.Greg shares his journey from law to entrepreneurship, building startups like Extreme Network, and now leading Oli Labs to innovate AI-driven sales solutions for hotels. Learn how AI sales agents like Ollie are helping properties respond faster to leads, prioritize high-value opportunities, and

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19:12

#252: 2026 Hospitality Conference, Trade Show, &...

The Modern Hotelier ·

2026/02/19

Which hospitality events should YOU be attending in 2026? In this episode, David Millili and Steve Carran sit down with John Burns, President of Hospitality Technology Consulting, to review the top hospitality events of 2026. From tech expos to independent hotel shows, cruise industry summits, and AI-focused conferences, we cover what’s happening, who should attend, and why these events are game-changers for hoteliers, developers, and investors. In this episode, we cover:The global power

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42:01

#251: Transforming Insurance for the Hospitality...

The Modern Hotelier ·

2026/02/17

Can AI stop your next big hotel claim before it happens?In this episode, David Millili and Steve Carran sit down with Sriram Nalla, Hospitality Vertical Lead at WithCoverage, to discuss his unique journey from music management and entrepreneurship to transforming the insurance industry for hotels.Topics Covered:How WithCoverage is disrupting traditional hotel insurance with AI-powered solutionsStories of hotels saving 20-25% on premiums and improving coverageTips for aspiring leaders in

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38:50

#250: Lessons in Luxury Hospitality & Leadership |...

The Modern Hotelier ·

2026/02/12

Steve Carran & David Millili sit down with Mark Harmon, Founder of Auberge Resorts Collection, on this episode of The Modern Hotelier.From studying law at Princeton and UC Law to becoming one of the most influential leaders in luxury hospitality, Mark shares how he transitioned from Silicon Valley attorney to visionary hotel developer behind some of the most iconic boutique resorts in the world.Mark also shares his philosophy on leadership, empathy, innovation, and why hospitality is

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42:35

#249: A Life of Hospitality in Resorts & Technology |...

The Modern Hotelier ·

2026/02/10

In today’s episode, David Millili and Steve Carran sit down with Ashley NeQuent, Director of Product Strategy at Jonas Hospitality, for an in-depth conversation about hotel tech, operations, and creating unforgettable guest experiences. We kick things off with a lightning round to get to know Ashley, then dive into her journey from working at a small resort in upstate New York to leading product strategy for one of the biggest names in hospitality tech. Along the way, Ashley shares:How

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55:39

#248: From Pro Snowboarder to Hospitality Innovator |...

The Modern Hotelier ·

2026/02/05

How does a pro snowboarder become a hospitality innovator?Join David Millili and Steve Carran as they sit down with Bradley Steward, Co-founder and President of Caravan Outpost, to explore an extraordinary journey from professional snowboarding to creating one of America’s most unique boutique hospitality experiences.In this episode, you'll discover:The transition from sports to media, directing projects for Cartoon Network, Adult Swim, and even influencing early Jackass.How he co-founded

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49:22

#247: How CDP's & AI Can Supercharge Hotel Marketing...

The Modern Hotelier ·

2026/02/03

What if your hotel could know exactly what your guests want before they even check in — and deliver it automatically? In this episode, David Millili and Steve Carran sit down with Scott Buelter, CEO of Ascent 360, to dive into the transformative power of AI, data, and personalization in the hospitality industry.In this episode you'll learn about:How hotels are using Customer Data Platforms (CDPs) to unify guest data from multiple systems.The current and future role of AI in hospitality,

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12:40

#246: 2026 Hospitality Industry Outlook, 5 Trends to...

The Modern Hotelier ·

2026/01/29

Join Steve Carran and David Millili as he welcomes Jon Bumhoffer, producer of The Modern Hotelier, for a deep dive into hospitality trends and industry forecasts for 2026. In this episode, we break down everything hotel owners, operators, and travelers need to know—from group business rebounds, rising labor costs, and food & beverage innovations, to AI-driven bookings, lifestyle brands, and the latest in hotel tech investments.What You’ll Learn in This Episode:Food & beverage

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267 results

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