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PODCAST

AI+HI Project

SHRM’s The AI+HI Project is the podcast that gives senior leaders and executives the deep insights, actionable strategies, and practical advice they need to harness the transformative potential of artificial intelligence (AI) combined with human intelligence (HI). Each week, visionaries from the worlds of business, tech, and HR join alternating hosts Alex Alonso, SHRM’s chief data and insights officer, and Nichol Bradford, SHRM’s executive-in-residence for AI+HI, for engaging discussions to keep you

business management

All Episodes

31:45

The AI Penalty: Why Some Workers Are Getting Benched...

AI+HI Project ·

2025/10/31

Using AI can boost results on your way to the goal line, but what if it conversely hurts your reputation at work? Kelly Monahan, managing director of the Research Institute at Upwork, tackles this intriguing phenomenon known as the "AI penalty" across four quarters: shadow AI and disclosure fears, uneven credit and bias, leadership mandates and playbooks, and strategies for building true team productivity. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional

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35:35

Building the “10x Workforce” with AI Agents

AI+HI Project ·

2025/10/23

AI agents are creating the “10x worker” — an employee empowered by a fleet of AI agents that handle repetitive and complex tasks, multiplying individual productivity. Jeremiah Owyang, general partner at Blitzscaling Ventures and founder of the AI startup event series Llama Lounge, explains how HR leaders can integrate and manage agent fleets, and why bold, new skills will be key to facilitating these complex AI-human systems in the future.Subscribe to The AI+HI Project to get the latest

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34:12

AI-Powered Listening: Turning Employee Feedback into...

AI+HI Project ·

2025/10/16

Discover how AI is reshaping employee listening, from smart surveys to sentiment analysis, and what it means for engagement, retention, and workplace culture. Two leaders from talent solutions firm Robert Half — Robert Hosking, global executive director of administrative and customer support, and Ryan Sutton, executive director of technology practice — discuss the intersection of technology and empathy, the role of HR in translating data into meaningful action, and how companies are using AI to

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32:21

Palantir’s AI Optimism: Amplify People, Transform...

AI+HI Project ·

2025/10/09

Let’s challenge the AI “doom or utopia” storyline with a third path: AI that amplifies human ingenuity and prioritizes the human touch at work. Jordan Hirsch, senior counselor at Palantir Technologies, unpacks the company’s new campaign focused on AI optimism, sharing real-world examples of how AI is empowering workers across different industries rather than replacing them. Learn how HR can supercharge talent to boost productivity, agency, and purpose.Subscribe to The AI+HI Project to get the

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31:13

Turning Intimidation into Innovation: An AI+HI Case...

AI+HI Project ·

2025/10/02

Moving from initial fear and curiosity to leading an AI-powered HR transformation, Trisha Farrow, vice president of people at cybersecurity firm Arctic Wolf, shares how she turned challenges into opportunities. She discusses the pivotal role of SHRM's AI+HI Specialty Credential in building her expertise and helping her become a more human-centered leader — which in turn encouraged her to spearhead the development of an AI-driven HR chatbot at her company to enhance efficiency.Subscribe to The

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41:21

Mastering AI Chatbots: Overcoming Hidden Challenges

AI+HI Project ·

2025/09/25

Are you ready to unlock the full potential of AI chatbots in your enterprise? Markus Bernhardt, principal at Endeavor Intelligence, and Vincent Han, CEO of Mobile Coach, dive deep into the hidden challenges that can derail enterprise AI chatbot initiatives — from integration complexities and data privacy concerns to managing user expectations and delivering real business impact. Learn how to anticipate common pitfalls, implement best practices, and ensure your chatbot delivers lasting

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29:52

From Lab Coats to Leadership: How AI Builds Power...

AI+HI Project ·

2025/09/18

What happens when scientists and engineers step into leadership roles but struggle with power skills? Enter AI. Gwen Acton, CEO of Vivo Group, reveals how AI is transforming leadership development by helping science and tech leaders master skills like communication, adaptability, and collaboration. With real-world examples and a live demo, Acton shows how AI can turn technical experts into influential, people-savvy leaders. Subscribe to The AI+HI Project to get the latest episodes, expert

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27:15

Rewriting the Rules: AI and HR Documentation Practices

AI+HI Project ·

2025/09/11

From coaching conversations to performance reviews, learn why effective documentation can be a game-changer for HR managers — and how AI tools can help simplify the process, save time, and boost confidence. Hollie Stuart, CEO of FutureGen HR Solutions, shares practical tips for training teams, overcoming resistance to AI, and preparing for a future where technology and HR work hand in hand. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources

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35:32

Will AI Take Your Job? Separating Fact from Fiction

AI+HI Project ·

2025/09/04

Is AI a job killer or a game changer? Justin Ladner, senior labor economist at SHRM, uses new SHRM research to unpack the truth about automation, generative AI, and the future of work. Explore the industries most impacted, the myths surrounding job loss, and how technology is transforming — not eliminating — careers. Subscribe to The AI+HI Project to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s

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34:59

From AI Fear to Fluency

AI+HI Project ·

2025/08/28

Learn how to boost HR team confidence and develop essential AI skills for successful adoption with actionable strategies from SHRM’s new AI Enablement for HR program. In a new segment, Arturo Ferreira, founder of Upscaile AI Training, shares how to tackle real-world HR challenges head-on with practical AI solutions — enhancing employee experience and delivering personalized learning and development. HR leaders will gain a clear, actionable framework to define their AI vision, guide seamless

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00:29:43

Empowering the Frontline: Addressing Technology Gaps...

AI+HI Project ·

2025/08/14

AI-powered solutions are reshaping the experience for deskless workers — those in retail, healthcare, manufacturing, and other essential industries who make up over 80% of the global workforce. Despite their vital roles, many deskless employees still lack access to basic digital tools, creating significant barriers to engagement, productivity, and safety. Jeremy Jacobs, CEO of Undesked, shares the root causes of these technology gaps, from outdated processes to siloed systems, and offers actionable

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00:32:41

Mind the AI Skills Gap: Findings from DeVry University

AI+HI Project ·

2025/08/07

The rapid adoption of AI is creating a significant skills gap, with 69% of business leaders acknowledging its impact, yet only 34% actively addressing it — a clear say-do gap, according to research from DeVry University. This disconnect leaves organizations vulnerable to inefficiencies and missed opportunities. Dave Barnett, chief administrative officer at DeVry University, emphasizes the importance of aligning leadership priorities with workforce development strategies. By overcoming barriers to

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00:32:53

Securing Truth in an AI-Driven World

AI+HI Project ·

2025/07/31

What happens when the lines between what’s real and what’s not blur in the age of AI? From deepfakes to AI-generated resumes, the challenges of fraud are growing at an unprecedented pace. Zain Zaidi, founder and CEO of TransCrypts, a startup in SHRM’s 2025 Workplace Tech Accelerator cohort, dives into the transformative power of self-sovereign verification — an approach that puts control of verified credentials back in the hands of individuals. Learn how blockchain technology and innovative

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00:35:21

Shared Power, Prosperity, and Possibility Through AI

AI+HI Project ·

2025/07/24

As AI continues to reshape industries, the focus must shift toward creating systems that uplift human dignity and creativity. Michelle Jawando, president of the Omidyar Network, emphasizes that “technology at its highest zenith should dignify labor, augment human creativity, and center humanity.”Learn how organizations can harness AI to empower workers, build trust, and support human flourishing — ensuring technology becomes a tool for shared power, equitable prosperity, and expansive possibility

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00:33:01

Breaking Bias: Designing AI for Inclusive Workspaces

AI+HI Project ·

2025/07/17

In the rapidly advancing world of AI, designing systems with equity at their core is essential for driving meaningful and inclusive change. Lisa Gelobter, founder and CEO of tEQuitable, emphasizes that “it’s about thinking expansively — ensuring that communities aren’t left on the outside.”Explore how organizations can create AI systems that prioritize fairness, inclusivity, and representation, while addressing systemic biases to foster workplace cultures that truly work for everyone.Subscribe to

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00:31:35

Finding Needles in Haystacks: AI’s Promise in Talent...

AI+HI Project ·

2025/07/10

The transformative impact of AI on recruitment is reshaping how organizations attract and evaluate talent. From the “arms race” between AI-powered resume sorting and AI-generated applications to the challenges of identifying quality candidates, dive into how smarter AI tools can enhance screening mechanisms and improve hiring outcomes.Frank Congiu, executive vice president of human capital strategy and executive partnerships at Randstad, emphasizes: “This challenge of the needle in the haystack

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00:34:11

From ‘Baby Tigers’ to Big Impact: AI Leadership...

AI+HI Project ·

2025/07/03

In the ever-evolving landscape of AI, even the smallest ideas carry the potential to grow into powerful forces of transformation. Noelle Russell, founder and CEO of the AI Leadership Institute and a pioneer behind Amazon Alexa, says that leadership in AI “is about empowering people to dream big — and equipping them with the tools to turn those dreams into reality.” Explore how nurturing early-stage AI initiatives with strategic vision and creativity can lead to groundbreaking innovations that drive

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00:35:09

Yes, And: Building Collaborative AI Through Improv

AI+HI Project ·

2025/06/19

Explore how the principles of improvisation — flexibility, collaboration, and adaptability — can inspire the design of human-centered AI systems. Just as improv thrives on the “yes, and” mindset, successful AI must work in harmony with human creativity, adapting to our needs while amplifying our potential. Mickey McManus, senior advisor and leadership coach at BCG, shares his perspective on the parallels between improv and AI design: “Great improv isn’t about stealing the spotlight; it’s about

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00:37:01

Refreshing Systems, Enhancing Engagement

AI+HI Project ·

2025/06/12

How can AI simplify HR, boost employee engagement, and revolutionize the workplace? Logan Sugarman, founder and CEO of Refresh —a startup in SHRM’s 2025 Workplace Tech Accelerator cohort — dives into how organizations are tackling one of HR’s biggest challenges: creating seamless, personalized employee experiences while cutting through app overload and inefficiency. With the help of AI, HR teams can automate repetitive tasks, streamline systems, and focus on building meaningful employee journeys. As

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00:32:35

Bite-Size Training, Stronger Teams: AI in Workforce...

AI+HI Project ·

2025/06/05

AI-powered microlearning is reshaping the way organizations engage, upskill, and empower their workforces. As the co-founder and chief innovation officer of Bites, a startup in SHRM’s 2025 Workplace Tech Accelerator cohort, Hagai Horovitz shares how personalization drives results. “When you’re able to personalize, then you're getting higher engagement. You have employees more connected to your business, leaving the company less, and you improve your employee retention. It’s a complete cycle.” Learn

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