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PODCAST

The BedBuzz

Harry Roberts and Jimmy Hill

Our mission is to create an entertaining and informative platform where we dive into the world of our Mattress Firm family, the mattress industry, and all things sleep.We uncover the captivating stories of Mattress Firm employees and industry veterans and explore their journeys, experiences, and the valuable lessons they"ve learned while having fun and selling beds. In addition to the storytelling, we"ll also share practical tips and tricks of the trade along with the importance of sleep

business careers

All Episodes

70:30

Tempur-Pedic Secrets to Selling More and Winning the...

The BedBuzz ·

2026/04/24

This episode features TJ Hathorne and Jesse Abreu from Tempur-Pedic, and it’s loaded with practical on the floor insights. If you’re selling on the retail floor right now, especially with Memorial Day around the corner, this is one you don’t want to miss. A few highlights: • Simple ways to create urgency without pressure and stay “in the pocket” longer with customers • Powerful Tempur-Pedic selling tips from demos to positioning that actually moves the needle • A great reminder “Pressur...

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32:19

Why Customers Buy Today Not Tomorrow: The Power of...

The BedBuzz ·

2026/04/10

This episode is all about creating urgency and helping our guests make great decisions today so they can start sleeping better tonight. A few highlights from the show: Great salespeople create urgency because they believe they are helping, not pushing It starts with an enthusiastic greeting and a strong first impression Use the sale event. If they don’t hear it and feel it, it doesn’t exist Inventory and delivery timing are powerful tools to close today&...

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51:29

Bob Hellyer on Building the Mattress Industry | 40+...

The BedBuzz ·

2026/03/27

This week we sit down with a true legend of our industry — Bob Hellyer. Bob is a fourth-generation mattress guy who literally grew up in a factory and went on to help shape some of the biggest brands and ideas in our business. This episode is packed with stories, insights, and a few all-time “golden nuggets.” A few highlights from the episode: From a Chicago mattress factory in the 1800s to today’s industry — Bob shares an incredible family legacy Behind-the-scenes stories of...

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32:39

Purple's Annie Rodenbeck: Integrity, Leadership &...

The BedBuzz ·

2026/03/13

We’re excited to share a great conversation with Annie Rodenbeck, Field Sales Manager at Purple and a longtime friend of the mattress industry. Annie’s story starts out selling mattresses on the retail floor and has grown into a leadership career helping others succeed. Along the way, she shares some great insights and a few memorable stories. A few highlights from the episode: Annie’s journey from South Dakota to Texas and how she got her start “slinging springs.”What made the early days of ...

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45:24

From Sales Floor to CEO: Brandon Bain (Bedhead) on...

The BedBuzz ·

2026/02/27

Our guest is Brandon Bain, Co-Founder & CEO of Bedhead (and yes… he started on the sales floor at Mattress Firm). What you’ll hear in this episode: From Fish Camp to Founder: Brandon shares how he entered Mattress Firm through the first corporate sales internship program (back in 1998) and what that experience taught him about the entire business — not just the sales floor.The “Trusted Advisor” mindset: His early belief that we should be less like order takers and more prescriptive ...

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54:36

Work Hard, Play Hard: Building a Dream Team Culture...

The BedBuzz ·

2026/02/13

We’re joined by Katy & Greg Law from Sweet Dreams Furniture & Mattress — two incredible entrepreneurs who’ve built a Dream Team culture that customers (and competitors) can feel the second they walk in the door. A few highlights you’ll love: 💍🏁 Katy & Greg’s “triple-crazy” start: graduated, got married, moved, and opened Sweet Dreams in 2002🎯 Culture that wins: how they built clear vision + values, and make sure every teammate knows them, lives them, and leads with them🎨 A

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45:21

Books That Built Us: Leadership, Sales & Life Lessons

The BedBuzz ·

2026/01/30

A brand-new episode of The BedBuzz is live and we’re having a blast talking about the books that built us: the ones that shaped the way we lead, sell, think, and live. A few highlights from the show: “Read 10 pages a day.” Simple challenge, big impact — especially during downtime in the store.Sam Walton’s Made in America — merchandising obsession, humility, and the power of “Satisfaction Guaranteed.”Steve Rigby’s SMILE — our required read for new sales associates: a people-first philosophy th...

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70:55

Steve Hockett, Former Great Clips CEO, on Resilience,...

The BedBuzz ·

2026/01/16

Our guest is Steve Hockett, one of Harry’s closest lifelong friends and now literally family. Steve also brings a powerhouse business story. He spent 30 plus years with Great Clips, starting as a franchisee and eventually becoming CEO, including leading the brand through the chaos of COVID. A few highlights you’ll hear in this episode: • From franchisee to CEO and the perseverance it took to get there • Leadership in a crisis and how Great Clips went from 4,500 salons to 17 open a...

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42:23

The Best Lessons of the Year: The BedBuzz Year in Review

The BedBuzz ·

2026/01/02

Season 4 is officially underway! In this episode we kick off the season by looking back at the best moments and top golden nuggets from the past year, with plenty of laughs along the way. 😄 A few highlights from the episode: • Consistency wins. Doing the program every time beats trying to reinvent it. • Want a pay raise? Go back and listen to the episodes on adjustable bases and closing. 💰 • Connection sells. People buy from people they know, like, and trust. 🤝 • Coach the up. Do not ...

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50:11

Mattress Firm’s Missy Friel on Learning Is a Journey...

The BedBuzz ·

2025/12/19

We're proud to release our 60th show all-time and the final episode of 2025! 🥳 Our guest is Missy Friel, Director of Retail Learning, who’s been with Mattress Firm for 16+ years. Missy starting on the sales floor and now helping shape how thousands of Sleep Experts learn, grow, and win. A few highlights you’ll love: Missy’s big belief: Learning is a journey, not a destination 🛤️The secret to retention: “Forgetting sows the seeds to its own solution” and repetition is the cure 🔁🧠Her #1 “...

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53:49

Role Play, Results, and Rising to the Top with Tera...

The BedBuzz ·

2025/12/05

Our guest is Tera Starr, one of Mattress Firm’s all-time superstars who: Started on the sales floor and climbed all the way to Regional VP of Sales and VP of Learning & Development 🚀Shares how role play, clear goals, and “make a friend, make a sale” became the backbone of her successTalks about being the first female RVP, leading huge regions, and now shaping the next generation as a professor at Dakota Wesleyan University 🎓Drops gold on leadership, hiring, DISC, staying close to the

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47:49

Sleep, Speed & Sales: Than Hancock on How Podium...

The BedBuzz ·

2025/11/21

In this episode we sit down with Than Hancock, Chief Sales Officer at Podium, to talk about: Why sleep is a leadership strategy and not a luxury 😴How “speed is empathy” and why the fastest response usually wins the saleWhy texting gets 209% higher response rates than phone, email, or FacebookHow Podium’s AI can be like the best employee you ever hired for under $3/hourHow to become your customer’s “mattress guy” in their phone – so they text you instead of shopping someone else 📲Podium has

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39:34

Think Like an Owner: Terry & Sam Utt of Sleep USA

The BedBuzz ·

2025/11/07

We’re joined by Terry & Sam Utt of Sleep USA, a father–son duo building a winning, values-driven brand across TN, NC, and GA. Short, punchy, and full of takeaways you can use today. ☕️💥 Episode Highlights Think Like an Owner: The mindset shift that changed everything for Sam (it can work for you too)...and how it powers five straight years of record sales. 📈Culture First: Over-communicate, set clear lanes (the 51/49 rule), and celebrate thoroughbreds. 🐎Health & Wellness >

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62:17

Mark Kinsley on Vision, Community & “Winning in the...

The BedBuzz ·

2025/10/24

We sit down with industry powerhouse Mark Kinsley (Sleep Summit, The FAM, former Englander CEO) for a fast, fun, insight-packed episode. 🚀 Episode highlights: Origin story: From radio DJ to TV anchor to mattress industry change-maker“Hybrid” moment: How the term reshaped consumer language and drove real market share winsLeadership mantra: Be kind. Be honorable. Be bold.Retail gold: Ask more questions—then listen—to sell more beds todayEvent craft: “You win in the transitions”—engineer

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46:41

Cody Crimmins on grit, growth & selling more beds

The BedBuzz ·

2025/10/10

This week’s guest is Cody Crimmins, Mattress Firm's Eastern ND area manager, whose journey from small-town North Dakota to Rookie of the Year is a master class in grit, growth, and heart. From “accidentally” selling his first mattress to leading one of our strongest markets, Cody reminds us that people are always more important than the product we sell. ❤️ Highlights Eastern ND wins & warehouse impact — same-day options and smarter routing = more happy guests. 🚚“Do the job before yo...

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33:45

First Impressions that Sell: The Power of the Greeting

The BedBuzz ·

2025/09/26

This week’s show is packed with golden nuggets to help you win with every guest who walks through the door. ✨ Highlights from this episode: A big shout-out to Jared Hardy in Minot, ND 👏 – honored with the Eagle Award from the Chamber of Commerce for outstanding customer service. Jared reminded us it’s never just about selling—it’s about listening, caring, and treating people the right way.A deep dive into the art of the greeting 👋 – why those first 10 seconds can make or break a sale.Pr...

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58:04

Darin Lewin’s Secrets to Building Winning Teams

The BedBuzz ·

2025/09/12

Darin Lewin joins us to share how he went from Hartford, South Dakota to co-building Mattress Firm’s largest franchise. His story is packed with lessons in sales, leadership, and the courage to bet on yourself. Episode highlights: ⚡ “Transfer of enthusiasm” — the #1 sales advantage.☎️ Phone still wins: Sell the appointment with energy and clarity.🧭 Follow the steps: Skip the steps, skip the sale.🧱 Value Zone strategy: Never get beat on price—own the narrative.🎓 Recruiting that works:

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65:09

“Closer Extraordinaire” TJ Hathorne is Back!

The BedBuzz ·

2025/07/18

We’re thrilled to welcome back TJ Hathorne from Tempur-Sealy — aka the Closer Extraordinaire — to break down what it really takes to close the sale and help more guests say YES. Here are a few highlights: 🧠 The #1 reason most salespeople don’t close (and how to fix it)💬 Magic language like: “Is this the bed you can see yourself sleeping on?”🔑 The art of the trial close and how to get the little “yeses” before the big one🎯 When and how to ask the right closing question (and when to SHUT

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51:32

🎉 Scott "Scooter" Davis's 34-Year Matt Firm Journey:...

The BedBuzz ·

2025/07/03

This week we sit down with a true Mattress Firm OG — Scott “Scooter” Davis — who’s about to celebrate 34 incredible years with the company this July 5th! From his early days delivering beds in a little red Mazda pickup to now leading store execution across 2,200+ stores, Scooter shares his inspiring journey filled with hustle, humility, and heart ❤️. In this episode: How Scooter earned his nickname (hint: he was scootin’ fast 🚚)What it was like working at the world-famous Houston G...

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55:40

From Mitchell to Manhattan: Dan McGuire’s Wild Ride!

The BedBuzz ·

2025/06/20

We sit down with the legendary Dan McGuire — a guy who’s done it all: 🛏️ Helped take Mattress Firm coast to coast 🎣 Hunted, fished, and sold beds like a beast 🗽 Ran mattress stores in Manhattan 🔥 Rolled out two-hour delivery 🙏 And shared his powerful story of sobriety and service From selling with Jack Smith to navigating the streets of NYC to becoming one of the most respected real estate minds in our industry — Dan’s story is hilarious, inspiring, and packed with lessons. 🎯 “If

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72 results

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