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PODCAST

Grow Your Clinic

The Clinic Mastery Team

Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.

business entrepreneurship

All Episodes

57:11

Clinic Mastery | Defining the Role of Practice...

Grow Your Clinic ·

2025/09/24

Is your practice manager really set up for success - or are unclear titles and responsibilities holding your clinic back? In episode 318 of the Grow Your Clinic podcast, Ben Lynch, Jack O'Brien and new co-host Bec Clare dive into why defining the role and title of a practice manager is critical for recruitment, expectations, and clinic culture. You’ll hear why vague titles attract the wrong candidates, how a clear position description can prevent burnout and turnover, and what it really means...

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59:03

Clinic Mastery | Get New Practitioners Fully Booked...

Grow Your Clinic ·

2025/09/21

Hired a new practitioner? Find out why you shouldn't wait until day one to make them feel part of the team! In episode 317 of the Grow Your Clinic podcast, Ben, Hannah and Jack share practical ways to fully utilise your new practitioner in their first 100 days. From sending welcome gifts to inviting them to team events before they start, you’ll learn how to create a sense of belonging early and build their confidence fast. We cover why early client contact matters, how to set clear expectati...

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60:58

Clinic Mastery | Get New Patients Without Relying On...

Grow Your Clinic ·

2025/09/14

Get your free copy of our Clinic Owners Guide on 'How To Fill The Books of a New Practitioner' now! Head to https://www.clinicmastery.com/free-resources Struggling to build strong referral relationships that actually lead to new patients? In episode 316 of the Grow Your Clinic podcast, Ben, Hannah and Jack unpack what it really takes to build trust with new referrers, and how to turn those relationships into a steady stream of clients. You’ll learn why consistent communication, like s...

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55:57

Clinic Mastery | What Gets You More New Patients:...

Grow Your Clinic ·

2025/09/07

Are you wasting money on the wrong ads? Getting clicks but not patients? In this episode of the Grow Your Clinic podcast, Peter Flynn breaks down why Google Ads often outperform Facebook and Instagram for clinics, and how to cut out wasted ad spend by targeting only high-quality traffic. You'll see a live walkthrough of a real Google Ad, learn how to spot if your clinic is underdelivering, and get practical tips to improve your marketing strategy. Need to systemise your clinic? Start your...

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50:35

Clinic Mastery: Thriving Kids & NDIS Changes: What’s...

Grow Your Clinic ·

2025/09/01

What Does the New Thriving Kids Program Mean for Your Clinic and the Families You Support? In episode #314 of the Grow Your Clinic Podcast by Clinic Mastery, Ben, Jack and Hannah explore the challenges and uncertainties that families face within the NDIS, especially in light of the newly introduced Thriving Kids Program. With so much change and confusion surrounding inclusion and exclusion criteria, clinic owners, parents, and practitioners are often left searching for clarity. The conversati...

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48:29

Clinic Mastery: #1 Activity to Unlock Clinic Growth...

Grow Your Clinic ·

2025/08/27

Is your clinic thriving — or just surviving? In episode #313 of the Grow Your Clinic podcast, we pull back the curtain on what it really means to lead a successful clinic. Join Jack and Ben as they explore why leadership isn't just a buzzword - it's the foundation of a meaningful, high-impact business. Forget rigid business blueprints. This episode dives into building a clinic that reflects your values, vision, and purpose. You’ll hear thought-provoking insights on breaking through artificial...

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62:10

Clinic Mastery: The Clinic Owner's Way to Use Your...

Grow Your Clinic ·

2025/08/17

Are Your Financials Failing You? Here's How to Fix Them. In episode #312, Hannah, Jack and Ben dive into why the way you structure your financial statements matters more than you think. Join us to discover how organising your numbers functionally can unlock powerful insights for clinic owners. We'll unpack the real meaning behind accounts receivable and why knowing your 30-, 60-, and 90-day breakdowns could change how you run your clinic. Hannah gets real about her fear of numbers and how sh...

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64:03

Clinic Mastery: The Risk of Business Partnerships |...

Grow Your Clinic ·

2025/08/10

'The Only Ship That Sinks? A Partnership.' Business partnerships can be your biggest asset - or your biggest risk. In this episode, Ben and Jack dive deep into what really makes (or breaks) a partnership. Whether you're already in one or thinking about joining forces with someone, this conversation is packed with insights you can’t afford to miss. They explore the power of clear, open communication and why unresolved issues often become the root of future conflict. You'll hear why documenting...

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53:48

Clinic Mastery: The One Thing To Focus On For Clinic...

Grow Your Clinic ·

2025/08/03

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ For Episode 310 of the Grow Your Clinic podcast we're joined by Shane Davis to discuss the need for clinic owners to identify the single most important task they should be working on. The conversation highlights the significance of understanding team strengths through DISC profiling and crafting a 12-month action plan. Shane shares insights on effective planning, advocating for regular quarterly sess...

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61:48

MASTERMIND: Developing Effective Clinic Leadership...

Grow Your Clinic ·

2025/07/25

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ For this episode of the Grow Your Clinic podcast, we're joined by Daniel Gibbs to discuss the importance of developing leadership within clinics. Dan, Ben and Hannah cover off on the need for training leaders in the art of coaching, highlighting that not all top practitioners make great leaders. The conversation touches on the chaos that some leaders may create and the significance of problem-solving...

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54:42

MASTERMIND: How to Reduce Clinical Workload To Work...

Grow Your Clinic ·

2025/07/18

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ Want to master time management in your clinic? Join Ben, Jack and Hannah as they discuss the importance of prioritising focus over merely seeking more time, with insights on effective time management strategies, including the Pomodoro technique. Hannah shares her personal experiences managing family and business without sacrificing her time, and Jack shares a story about a clinic owner’s remarkable t...

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56:51

MASTERMIND: Mastering Your Clinic's Numbers: Top KPIs...

Grow Your Clinic ·

2025/07/11

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn explore the top three Key Performance Indicators (KPIs) every clinic owner should track weekly. The discussion emphasises the importance of understanding numbers not just for financial health, but also as tools for building rapport and authority within the team. Hannah shares her transformative journey fr...

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52:34

MASTERMIND: Increase Clinic Revenue Despite Patient...

Grow Your Clinic ·

2025/07/04

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn discuss the challenges and opportunities facing clinic owners in light of recent NDIS changes. They emphasises the significance of tracking minutes to enhance efficiency and profitability, especially as financial pressures mount. Jack contributes by explaining the forecasting process to help clinic owners...

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55:19

MASTERMIND: How To Never Lose Your Best Therapist |...

Grow Your Clinic ·

2025/06/27

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ In episode 305 of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the crucial topic of retaining top team members by designing effective career pathways. The conversation highlights the importance of understanding what matters to both clinic owners and their team members, as roles evolve and change. Listeners can expect valuable insights on creating a meritocra...

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56:03

MASTERMIND: Strategies For Recruiting Quality...

Grow Your Clinic ·

2025/06/20

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch and Hannah Dunn delve into effective recruitment strategies to attract therapists. They discuss the importance of creating engaging career pages, utilising short job ads paired with captivating videos, and maintaining communication with applicants. The concept of a recruitment ecosystem is introduced, providing a framework for ...

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33:24

MASTERMIND: #1 Activity To Lead Effective Team...

Grow Your Clinic ·

2025/06/18

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ Coming to you from the Clinic Mastery 2025 Retreat, CM team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the transformative power of retreats in aligning your team with your clinic's vision. Hosted in the beautiful Palm Cove, this episode highlights the importance of vulnerability in fostering trust and connection among team members and Hannah shares insights on how creating a safe space ...

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56:19

MASTERMIND: Systemising Your Clinic Without Losing...

Grow Your Clinic ·

2025/06/06

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the critical role of systems in clinic operations and how they can significantly impact your clinic's success. You'll gain insights into systematising your clinic without feeling overwhelmed and hear personal anecdotes about the practical benefits of e...

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53:32

MASTERMIND: How Much Value Is Your Senior Therapist...

Grow Your Clinic ·

2025/05/30

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the dynamics of clinical leadership and the importance of utilisation rates in assessing clinician performance. We explore why your top-performing clinician may not always be the best choice for leadership roles and emphasise the value of peer connect...

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50:43

MASTERMIND: Marketing That Works: Get Clients Without...

Grow Your Clinic ·

2025/05/23

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In the 300th episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for a Mastermind to discuss the importance of KPIs and how they should be used to lead rather than judge performance. They discuss strategies for filling therapist schedules, emphasising the significance of brand connection and effective marketing. They tackle the question of whe...

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57:19

MASTERMIND: Do you really need $1M+ before hiring The...

Grow Your Clinic ·

2025/05/09

Need to systemise your clinic? Start your free 30-day trial of Allie! https://www.allieclinics.com/ In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien, Hannah Dunn and Peter Flynn come together for a Mastermind to discuss the essential criteria for a great Practice Manager. They share their experiences with hiring and developing practice managers from within their team, highlighting the need for multitasking abilities, effective communication skills, and the cap...

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45 results

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