Symplicity Conversations

43:47

Brilliance Summit Series -Bringing Women Together |...

Symplicity Conversations ·

2026/10/06

In this episode, Kasie Smith, president and publisher of Serendipity Media, shares the story behind West Michigan Woman Magazine, the creation of the Brilliance Awards, and the upcoming Brilliance Summit. Discover how these initiatives celebrate women, foster community, and inspire action in West Michigan.Key Topics: The founding of Serendipity Media and West Michigan Woman MagazineThe origin and evolution of the Brilliance AwardsThe creation and purpose of the Brilliance SummitLessons

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23:39

Slow Down and Appreciate the Process | Rob Sharp...

Symplicity Conversations ·

2026/09/29

On a special ArtPrize themed episode of Symplicity Conversations, we are joined by Rob Sharp, a young fiber artist, shares his journey from crocheting as a hobby to creating a massive crochet bouquet for Art Prize, exploring themes of slowing down, intentionality, and imagination. Rob's piece, "Yours Truly" is featured in the Symplicity Communications Building during the ArtPrize event in Grand Rapids, September 17th-October 3rd.Vote for Rob's piece here: ArtPrize EntriesSee more of Rob's

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48:53

The Cybersecurity Mistakes Costing You Trust |...

Symplicity Conversations ·

2026/09/22

In this episode, host Catherine Ripley is joined by Patrick Hayes, Chief Experience Officer and Field CISO at Third Wave Innovation, to discuss the cybersecurity challenges faced by nonprofits, the importance of data protection, and how organizations can prepare for and respond to cyber threats, especially with the rise of AI and automation.Key Topics:Cybersecurity challenges for nonprofitsImportance of data protection and trustImpact of AI and automation on securityCyber insurance and risk

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50:34

Lessons From Starting and Growing a New Business |...

Symplicity Conversations ·

2026/09/15

In this episode, Monica Steimle-App and Richard App share their journey of launching Innovar Advisors, a consulting firm focused on helping organizations navigate growth, strategy, and transformation. They discuss the importance of community, leadership, collaboration, and the lessons learned from their diverse experiences.Chapters00:00 Introduction to Monica and Richard and their new venture04:55 The timing and challenges of starting a new business08:34 Their approach to helping businesses

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55:05

AI's Real Impact on Business | Elizabeth Goede

Symplicity Conversations ·

2026/09/08

Elizabeth Goede, founder of Ratliff Consulting, shares her extensive experience with AI, entrepreneurship, and how organizations can navigate the rapidly evolving AI landscape responsibly. This episode covers AI's impact on business, ethical considerations, and practical strategies for implementation.Chapters 00:34 — Introduction to the episode and guest 01:52 — Quote of the day from Alan Kay 02:50 — Elizabeth’s journey into AI and entrepreneurship 04:31 — The evolution of AI from 2012 to

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49:15

The Strategic Approach to Business Growth | Bana Qashu

Symplicity Conversations ·

2026/09/01

In this episode, Bana Qashu shares her entrepreneurial journey, leadership lessons, and insights into navigating the fast-paced tech industry. Discover how genuine relationships, resilience, and strategic partnerships drive success in business.Chapters00:00 Introduction to Bana Qashu and her background02:00 The importance of hard work and resilience in entrepreneurship03:44 Bana’s career journey from nonprofit to technology06:20 Building a network and seeking mentorship09:04 The challenges

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51:03

How To Build Relationships and Understand Outcomes |...

Symplicity Conversations ·

2026/08/25

Jim Glackin, Chief Revenue Officer at COEO Solutions, shares his extensive career journey in the telecom industry, his passion for customer experience, and innovative approaches at COEO to deliver business outcomes. He shares his journey from ATT to a smaller company where the focus is on building better vendor relationships and truly understanding customer outcomes. This episode offers valuable insights into leadership, channel programs, and leveraging technology for better organizational

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43:45

How a Personal Brand Can Transform Your Career |...

Symplicity Conversations ·

2026/07/14

In this episode, Alexis Bertholf of Megaport shares her inspiring journey from aerospace engineering to tech sales and social media influence. She discusses the importance of personal branding, adaptability in technology, and empowering young women in STEM. Key Topics: Career pivots from aerospace to tech sales The power of social media for personal branding Building trust and partnerships in technology The importance of infrastructure in AI and cloud computing Encouraging young women to

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54:01

The Butterfly Effect of Great Leadership | Erick Stewart

Symplicity Conversations ·

2026/07/07

In this episode, Erick Stewart shares his journey from manufacturing to consulting, emphasizing the importance of community, authenticity, resilience, and relationships in business and life. We discuss the importance of community, kindness, and personal growth in leadership. By fostering connections and supporting one another, we can create a more resilient and effective entrepreneurial landscape. Discover how universal principles and positive energy can transform your entrepreneurial

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49:19

Navigating Career Risks and Opportunities | Kelly...

Symplicity Conversations ·

2026/06/30

In this episode of Symplicity Conversations, Catherine Ripley interviews Kelly Springer, CEO of Metal Flow Corporation, about her leadership journey, the importance of community, and how to navigate career and personal growth. They explore lessons learned, the value of mentorship, and the future of leadership in West Michigan.Key Topics:The importance of community over networkingMentorship's role in leadership developmentNavigating career risks and opportunitiesBuilding strong relationships

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40:01

Building a Business with Heart | Caitlin McMahan

Symplicity Conversations ·

2026/06/23

In this episode, Caitlin McMahan, co-owner of Marcellus Metalcasters, Inc. shares her journey from discovering the foundry industry to building a successful metal casting business. Together we discuss leadership lessons, the importance of community, and how networking and mentorship have shaped her entrepreneurial path.Chapters00:00 Introduction to Entrepreneurship and Leadership03:07 The Importance of Networking11:07 Finding the Right Business Opportunity20:18 Managing People and Building

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42:06

The Power of Mentorship, Trust and Leadership

Symplicity Conversations ·

2026/06/16

In this inspiring conversation, Dr. Jackie Taylor shares her journey in education, leadership, and mentorship, emphasizing the importance of trust, communication, and purpose in building successful organizations and relationships.It’s essential to celebrate the wins, no matter how small, and learn from the challenges. Surround yourself with people who uplift you and remind you of your journey. Trust is the foundation of every successful team, and open communication is key to building

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44:47

How Data Saves Millions in Healthcare

Symplicity Conversations ·

2026/06/09

In this episode of Symplicity Conversations, host Catherine Ripley interviews Ashley Souffrou, founder and CEO of SXanPro, about transforming hospital inventory management through innovative technology. They explore how data-driven solutions can reduce waste, save costs, and improve patient safety in healthcare.Topics include, Healthcare supply chain optimization, the use of barcode technology and AI in hospitals, cost savings and waste reduction in healthcare and entrepreneurship and

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49:42

Unlocking AI for Business Transformation

Symplicity Conversations ·

2026/06/02

In this episode, Catherine Ripley sits down with John Finch, VP of Product Marketing at RingCentral, to talk about how AI is transforming business communication and customer service. They explore the real applications of AI, the importance of understanding unspoken customer needs, and RingCentral's innovative solutions.Main Topics: • The role of AI in enhancing customer conversation insights • RingCentral's approach to AI architecture and integration • Practical steps for organizations to

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38:48

The Power of Partnerships and Simplifying Communication

Symplicity Conversations ·

2026/05/26

In this episode, Andy Siemens, CEO of Tailwind Voice and Data, shares his journey from political science to leading a successful IT and telecom logistics company. The conversation covers the importance of partnerships, staying adaptable in a fast-changing tech landscape, and how Tailwind simplifies communication solutions for large enterprises.Chapters00:00 Navigating the Future of Business Communication02:06 The Journey of Tailwind Voice and Data06:40 Adapting to Rapid Technological

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46:07

The Future of Customer Engagement

Symplicity Conversations ·

2026/05/19

In this episode of Symplicity Conversations, Catherine Ripley interviews David White, Director of North America from CM.com to explore the future of customer experience, conversational commerce, and AI-driven engagement platforms. They discuss real-world use cases, the importance of data-driven personalization, and how technology can enhance customer relationships. Listen now to learn about transforming customer engagement through technology and personalized communication

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43:49

How Living Fully Transforms Lives

Symplicity Conversations ·

2026/05/12

In this inspiring episode, Jennifer Feuerstein-DiVita shares her journey of resilience, reinvention, and purpose. From stay-at-home mom to TV host and advocate for older adults, she highlights the importance of community, perseverance, and living fully at every stage of life.Chapters:00:00 Introduction to Jennifer Feuerstein-DiVita02:02 The Importance of Community and Authentic Leadership04:47 Navigating Career Transitions and Personal Challenges10:07 Embracing Change and Finding

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44:47

Reinvention and Resilience in the Fashion World

Symplicity Conversations ·

2026/05/05

Resilience isn’t just about bouncing back — it’s about redefining yourself with grit and authenticity! Linda Schlesinger shares her inspiring journey from fashion to building a global apparel brand, Skinny Tees, highlighting resilience, innovation, and community support. Discover practical lessons on reinvention, overcoming challenges like tariffs, and the importance of networking and giving back.Chapters 00:00 Introduction to Linda Schlesinger and Skinny Teas03:12 The Impact of Edward Lowe

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45:21

Proactively Navigating Cyber Risks

Symplicity Conversations ·

2026/04/28

In this episode, cybersecurity expert Patrick Hayes of Third Wave Innovations discusses the importance of cyber insurance, proactive security measures, and how organizations can better understand and mitigate cyber risks. Learn how MDR, employee education, and strategic planning can protect your business in an increasingly connected world.Chapters 00:00 Introduction to Cybersecurity and Insurance04:52 Understanding Cyber Insurance09:47 The Importance of Managed Detection and Response

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47:18

Building Successful Partner Ecosystems in Tech

Symplicity Conversations ·

2026/04/21

Join us as Maureen O'Connell, a seasoned leader in telecom and technology with Comcast Business, shares her journey, leadership insights, and the evolving landscape of partner ecosystems. Discover how connectivity, technology, and diversity are shaping the future of business and leadership. We'll talk about the evolution of partner ecosystems and go-to-market strategies, the importance of diversity and women in technology, and the impact of technology and connectivity on business

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