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PODCAST

this is business

Glen James, Kayla Malss and Adrian Smith talk business from the trenches. This is for you if you"re in business or want to be in business.

business entrepreneurship

All Episodes

36:30

302 want to start a business? you may have similar...

this is business ·

2026/02/01

Alisha had some questions for Kayla & Glen about starting about a physiotherapy business. They chat about:👉🏼 designing logos & websites👉🏽 optimising your website for SEO👉🏾 navigating non-competes👉🏿 online best practice👉🏻 and what's most important when you're starting a businessConnect with Kayla:Instagram: https://www.instagram.com/bykaylamalss/Website: https://www.alliesmanagement.com.au/Watch this is business on Youtube: https://www.youtube.com/@thisisbusiness_m3We hate email

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41:06

301 these 6 things will help you make more money in...

this is business ·

2026/01/18

Glen and Kayla share what they’re cutting and where they’re doubling down in their businesses this year. They chat about: 👉🏼 not working without contracts or deposits👉🏽 dialling up the effort into the right things👉🏾 confidence, self-belief & backing yourself👉🏿 getting strategic👉🏻 reviewing mates rates & protecting your value👉 cutting distractions & things that don't add valueConnect with Kayla:Instagram: https://www.instagram.com/bykaylamalss/Website:

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49:00

227 better not bigger when it comes to your business

this is business ·

2025/12/07

Most business owners start out chasing some kind of freedom, yet often it's growth that ends up trapping them. In today's episode Glen sits down with Brad Giles leadership coach and author of Bigger isn't Better, Better is Better to chat about how his new book helps owners who want to build better businesses and live life on their own terms. They chat about:👉🏿 why more growth = less freedom👉🏻 having the right strategy and plan👉 defining your version of success👉🏼 hiring the right people for

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57:07

226 how to buy or sell a business the right way

this is business ·

2025/11/30

Buying or selling a small business? Adrian chats with Kieran James from businesssales.com.au about how to prepare your business for sale, what buyers look for and the biggest mistakes owners make.👉🏾 the real stats behind business exits vs actual business failures👉🏿 the main reasons people sell businesses👉🏻 what do you do when you want to sell👉 2 big mistakes people make when selling a business👉🏼 how to prepare your business for sale years in advance👉🏽 why a brand refresh before selling

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59:48

225 how to make podcasts that aren’t extremely boring...

this is business ·

2025/11/23

Last month Glen was on a panel at SXSW Sydney with podcast pros Rosie Waterland (Just The Gist) and Rachel Corbett (Nova's Head of Podcasts) sharing their top tips for creating and growing a successful podcast. The session was facilitated by Dom Knight, host of The Chaser Report. We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our

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27:29

224 how to build resilience & bounce back from...

this is business ·

2025/11/16

In this final episode, Kayla and Jay talk about resilience - what it really means for business owners and how to strengthen that muscle so you can bounce back faster when things go wrong.👉🏽 what’s behind the “resilience crisis”👉 how discomfort and doing hard things build a stronger brain👉🏾 the power of journaling and reflection for self-efficacy👉🏻 why people-pleasing can hold back your team’s growth👉🏿 practical tools to track and build resilience (HRV, exercise & more)More about Jay

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28:20

224 how to reduce stress and burnout & stay calm...

this is business ·

2025/11/16

In part two of this mini-series, Kayla and Jay go deeper into stress. They chat about how it really works in your brain, the role of technology in ramping it up plus what to do when you’re mid-meltdown.👉🏽 what happens in your brain when you’re stressed👉 why your phone is keeping you in a constant stress loop👉🏾 how to reframe stress as a sign of growth👉🏻 practical tools to reset your nervous system (like the 4-5 breathing method)👉🏿 spotting burnout before it hits and rebuilding your

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28:20

224 how to manage the busy business brain (with Jay...

this is business ·

2025/11/16

As a business owner, you’re juggling a million hats and it’s easy to end up in constant fight-or-flight mode. In this first episode with mental health and neuroscience speaker Jay Pottenger from EQ Minds, Kayla and Jay unpack what happens to your brain under pressure and how to take back control of your focus.👉🏽 Jay's background👉 how multitasking reshapes your brain and increases stress👉🏾 practical ways to limit distractions and focus on one thing at a time👉🏻 why time blocking and breaks

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44:56

223 adapting to AI + why we resist change with...

this is business ·

2025/11/09

AI is changing how every business operates but not every team is ready to change with it. Futurist and author Michael McQueen joins Adrian Smith to unpack why people resist new technology even when it makes sense, how leaders can manage the human side of innovation, and what it takes to build trust and adaptability in a fast-moving world.👉🏾 the psychology of stubbornness & why Michael wrote Mindstuck👉🏿 the safety & security risks of businesses not using AI well👉🏻 collapse of trust in

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45:11

222 Nick Sinclair on ego, burnout, letting go and...

this is business ·

2025/11/02

Nick Sinclair built TOA Global into the world’s largest offshoring partner for accountants, but the real story is what happened when the growth, ego and grind caught up with him. In this raw conversation, Nick opens up about burnout, losing himself in the “infinite game” of business, stepping back from his own company, and transforming his health, leadership and life. 👉🏾 Nick’s backstory and weight loss journey👉🏻 the shock moment his CEO resigned and facing the scrutiny of an advisory board👉🏿

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40:52

221b retirement was never the goal, what Warren...

this is business ·

2025/10/29

Former 7-Eleven and Blockbuster CEO Jim Keyes joins Glen live from SXSW to share stories from leading two of the world’s most recognisable companies, the lessons that came from collapse, and his “three C’s” for success - change, confidence and clarity.👉🏾 what retirement means to Jim & why he thinks it’s outdated👉🏿 the idea of education is freedom and learning as compounding interest👉🏻 leaving 7-Eleven, identity crisis & going to art school in Florence👉 why he took on the CEO role at

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33:02

221 how to get your first 10 clients without ads

this is business ·

2025/10/26

If you don’t have clients, you don’t have a business. In this episode, Glen and Kayla break down practical, no-fluff ways to land your first 10 clients without spending a cent on ads.👉🏻 get clear on your offer and ideal client👉 use your personal network and referrals👉🏼 create simple online content that proves you can help👉🏽 have a destination to send people to👉🏿 use your car to advertise👉🏾 build centres of influence for ongoing leadsConnect with KaylaInstagram:

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27:20

220 buying and selling online businesses (with Steph...

this is business ·

2025/10/19

In this episode recorded live from FinCon in Portland, Glen chats with Steph Veal from Flippa, a global marketplace for buying and selling digital businesses. They unpack what makes a business truly saleable, why most founders wait too long to think about exit strategy, and how to build with the end in mind from day one.👉🏾 why founders often sell their business👉🏿 what makes a business attractive to buyers👉🏻 how to prepare your financials before an exit👉 the importance of processes &

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22:34

219 things to fix in a struggling business

this is business ·

2025/10/12

Feeling like your business is in a slump? In this episode, Kayla Malss and Glen James break down five simple but powerful fixes to get your business breathing again. 👉🏾 know where your customers come from👉🏿 focus on your top 3 revenue pillars👉🏻 look after your existing customers👉 be honest about what’s not working👉🏼 check your alignment with your team or business partnerWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property

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37:58

218 business partnership vs solopreneurship

this is business ·

2025/10/05

In this episode of this is business, Adrian & Kayla unpack the realities of business partnerships versus going solo, speaking about their own partnership experiences and exploring pros & cons for each. They cover:👉🏾 how Kayla & Adrian got into business partnership👉🏿 pros of having a business partner👉🏻 cons & navigating conflicts👉 making partnerships work: values alignment, communication & understanding roles👉🏼 balancing working in the biz vs on the biz & exit

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25:57

217 are you the bottleneck in your business?

this is business ·

2025/09/28

Are you unknowingly slowing your business down? Glen & Kayla dig into the signs you might be the bottleneck and how to fix it. They unpack:👉🏿 what is a bottleneck?👉🏼 when control becomes micro-management👉 signs you’re the bottleneck👉🏾 outsourcing with curiosity & trusting your team👉🏻 reducing clutter and notificationsConnect with Kayla: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers

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33:34

216 Adrian does an AI audit on Kayla's service-based...

this is business ·

2025/09/21

Kayla puts her own marketing agency under the microscope for an optimisation audit with Adrian Smith from RunGopher! They uncover opportunities to:👉🏾 personalise discovery forms so clients feel understood👉🏼 rethink proposals and sell on the call for faster conversions👉 automate sms follow-ups and proposal reminders to lock in next steps👉🏻 use chatgpt to research prospects and spot red flags before the call👉🏿 create AI voice agents to onboard new clients👉🏼 use AI to mockup work samples for

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30:39

215 AI must-dos for small business: start simple,...

this is business ·

2025/09/14

Using AI in your business doesn’t have to be overwhelming. In this episode, Kayla and Adrian share some practical tips for small business owners wanting to make AI work for them. They discuss:👉🏿 how to start using AI in your business👉🏻 practical AI tools for saving time👉 hiring staff vs using AI support & scaling smarter👉🏽 practical examples of how to use AI for debt collection and lead generationCheck out RunGopher: https://rungopher.com/Connect with Adrian on LinkedIn:

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30:03

214 when to quit your job and go full time in your...

this is business ·

2025/09/07

A lot of businesses start as side hustles, but when do you know it’s time to go all in? In this episode Glen and Kayla unpack the signs, risks, and strategies for taking your side hustle full time. They touch on:👉 when your side hustle income matches or beats your salary👉🏾 too much work coming in to manage both👉🏻 spotting opportunities worth the risk👉🏼 managing risk with savings, buffers, or part-time work👉🏿 knowing your industry and lining up customers👉🏽 the bold “just jump in” approach

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51:42

213 turning your product idea into a business...

this is business ·

2025/08/31

Megan from Adelaide wants to start a skincare business, but where does she begin? In this episode, Glen and Adrian unpack the steps for turning an idea into a business with the help of AI. They cover:👉🏾 do you really need a business plan?👉🏿 when GST kicks in and how ABNs work👉🏻 protecting your brand (without wasting money)👉 low-cost ways to test your idea at markets👉🏽 insurance, liability and legal essentials👉🏾 how to calculate costs and profit margins👉🏿 when to quit vs when to push

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56 results

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