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PODCAST

Renewable Heating Hub Homeowners" Q&A

Mars Mlodzinski

The Renewable Heating Hub Homeowners’ Q&A series is your go-to resource for expert advice on heating systems and renewable energy solutions. Whether you’re new to heat pumps or a seasoned homeowner looking to optimise your setup, this series is designed to answer your most pressing questions.Each episode, we dive into the topics that matter most to you, guided by real questions from our community forums. Our panel of industry experts breaks down complex concepts, offers practical tips and shares

leisure home & garden

All Episodes

28:20

Are Heat Pump Warranties Being Quietly Shortened...

Renewable Heating Hub Homeowners" Q&A ·

2025/11/21

Ideal Heating’s installer cashback warranty scheme... is it a fair model or homeowner rip-off? And with Rachel Reeves signalling turbulence around future heat pump subsidies, what does this mean for homeowners, manufacturers and installers?In this episode, I’m joined by Patrick Wheeler (Vito Energy) and Barry Sharp (Renewable Heat) for an honest breakdown of:– Why Ideal is incentivising SHORTER warranties– Whether installers may be tempted to cut corners– How homeowners can check if they’ve been

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57:12

How Are British Gas, Octopus, EDF, Aira and Heat Geek...

Renewable Heating Hub Homeowners" Q&A ·

2025/11/19

Who can UK homeowners really trust with a heat pump installation? In this heavyweight episode of the Homeowners’ Q&A Podcast, five of the biggest players in the industry sit down together for the first time: James Law (British Gas), Thomas Root (Octopus Energy), Aadil Qureshi (Heat Geek), Clayton Brown (EDF) and Matt Isherwood (Aira).We dig into guarantees, high-temperature systems, Zero Disrupt vs EDF Express vs Cosy Turbo, installation quality at scale, performance monitoring, homeowner

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38:34

Is There a Real Difference Between Budget & Premium...

Renewable Heating Hub Homeowners" Q&A ·

2025/10/22

In this episode we're joined by Ashley Stokes from Renewable Store and Mark Denman from Custom Renewables to unpack what makes premium heat pumps different from the mainstream models dominating the UK market.If you’ve ever wondered whether high-end heat pumps justify their price tag, or if a cheaper install can really deliver the same comfort and reliability, this is the conversation you don’t want to miss.Sponsored by Renewable Store, UK suppliers of Heliotherm Heat Pumps:

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37:39

Is the UK Heat Pump Industry on the Brink of Collapse?

Renewable Heating Hub Homeowners" Q&A ·

2025/10/15

In this episode of the Homeowners’ Q&A Podcast, Mars sits down with Richard Burrows (Pirate Heating Supplies) to talk about the struggles facing heat pump installers in the UK: from financial pressures and MCS red tape to homeowner expectations.If you’ve ever wondered why some heat pump installs fail, why prices vary so much or what’s really happening behind the scenes, this episode is essential viewing. We talk candidly about Heat Geek’s Zero Disrupt model, the race to the bottom in pricing,

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40:36

Why do Men & Women Never Agree on the Thermostat?

Renewable Heating Hub Homeowners" Q&A ·

2025/10/08

It’s one of the great domestic debates: one partner turns it up, the other sneaks it down. But there’s real science behind the “thermostat wars.” In this episode of the Homeowners’ Q&A Podcast, we explore why men and women experience heat differently and what that means for heat pump design, running costs and comfort in the modern, energy-efficient home.We’re joined by Briony Price, Kirsten Campbell-Morris, Rhiannon de Wreede and Barry Sharp.It’s honest, funny and surprisingly revealing. A deep

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26:10

Mars & Richard Unfiltered: It's All Gone Wrong, Heat...

Renewable Heating Hub Homeowners" Q&A ·

2025/10/01

When a heat pump fails, the cracks in the system (both the installation and the wider industry) become brutally clear. Mars sits down with Richard Burrows (Pirate Heating Supplies) to pick apart a system that never worked optimally, explore why so many UK installs fall short and what happens when your system fails.Pirate Heating Supplies: https://pirateheatingsupplies.comMid Wales Plumbing & Heating Supplies: https://midwalesplumbingandheatingsupplies.co.ukCheck out our new book The Ultimate

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35:18

What Does a Proper Heat Pump Service Actually Include?

Renewable Heating Hub Homeowners" Q&A ·

2025/09/24

What does a real heat pump service look like? Why are prices all over the place? And will AI and remote monitoring replace boots on the ground? In this Homeowners’ Q&A Podcast we are joined by Tom Owen, Nigel Day and Simon Basden. Together, they explore the future of servicing, the value of preventative maintenance, and how homeowners can avoid being ripped off.Thank you to Panasonic for sponsoring this episode: https://www.aircon.panasonic.eu/GB_en/Check out our new book The Ultimate Guide to

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41:38

What Does a Quality Heat Pump Installation Look Like?

Renewable Heating Hub Homeowners" Q&A ·

2025/09/17

What does a quality heat pump installation actually look like and how can homeowners spot the difference between a top-class job and a future headache?In this episode, we’re joined by Simon Wardle, Barry Sharp, Ian Trott and Mark Hall for a frank discussion about best practices, common mistakes and what really matters when it comes to system design, buffer tanks, commissioning and long-term performance.Sponsored by:Ultimate Renewables Supplies: https://ultimaterenewables.com/Baxi:

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46:26

What Tools Should Every Heat Pump Homeowner Keep Handy?

Renewable Heating Hub Homeowners" Q&A ·

2025/09/10

Every heat pump owner has faced that dreaded moment: the error code flashes, the heating stops and you’re left wondering whether to call your installer or if it’s something you can fix yourself. In this episode of the Homeowners’ Q&A podcast, we break down the essential troubleshooting tools every homeowner should keep on hand: from radiator keys and pressure gauges to magnetic filters, thermal imaging cameras and the latest remote monitoring apps.Our expert panel this week is James Moran,

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41:40

Can Heat Pump Data Reveal Hidden Efficiency Problems...

Renewable Heating Hub Homeowners" Q&A ·

2025/09/03

In this episode of the Homeowners’ Q&A Podcast, we break down the importance of collecting, reading and understanding your heat pump data. Joined by Sarah Prutton, Henri Castelyn, Richard Burrows and Michael Crook, we strip away the jargon and get straight to what matters for homeowners.Thank you to Panasonic for sponsoring this episode: https://www.aircon.panasonic.eu/GB_en/Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now:

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37:13

How to Speak Heat Pump (Without the PhD)

Renewable Heating Hub Homeowners" Q&A ·

2025/08/27

Cut through the heat-pump jargon. In this episode, we decode the terms that confuse homeowners most, COP vs SCOP, ΔT, weather & load compensation, buffer tanks vs volumisers vs low loss headers, short cycling, defrost cycles and kW vs kWh, and show how they impact comfort, bills and real-world performance. With insights from James Moran, Ian Edgeworth, Patrick Wheeler, Simon Wardle & Max Waddingham, you’ll walk away speaking “heat pump” with confidence.Thank you to Panasonic for sponsoring

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34:09

Can a Female Installer Really Install a Heat Pump?

Renewable Heating Hub Homeowners" Q&A ·

2025/08/20

Think heat pump installation is a “man’s job”? Think again. We sit down with three women in the renewable heating industry: Briony Price, Vicky Shore and Jo Haddon to dismantle stereotypes, share real-life installation stories and reveal what it’s really like to be a female heat pump installer in the UK.Thank you to Mitsubishi Electric for sponsoring this episode: https://les.mitsubishielectric.co.uk/products/residential-heating/outdoorWatch now and join the conversation by leaving a comment.Check

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36:47

Why MCS Certification Doesn't Guarantee a Good Heat...

Renewable Heating Hub Homeowners" Q&A ·

2025/08/06

In this brutally honest episode of the Homeowners’ Q&A podcast, we dive headfirst into the world of MCS (Microgeneration Certification Scheme). Does it really raise installation standards? And are homeowners genuinely protected when things go wrong? We’re joined by three top-tier engineers:Nigel Day (Energie Solution)James Clark (Elite Services Group)Sean Hogan (Aventus Eco)Check out our new book The Ultimate Guide to Heat Pumps. Pre-order now:

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49:43

Should I Retrofit or Upgrade My Pipework for a Heat...

Renewable Heating Hub Homeowners" Q&A ·

2025/07/30

Pipe sizing isn’t just technical jargon... it’s one of the most overlooked factors in heat pump performance. In this must-watch episode of Homeowners’ Q&A, we dive into the real-world consequences of undersized pipework, especially in retrofits and microbore systems.Guests Mark Parker, Mark Hall and Brendon Uys bring years of hands-on experience to the table exposing common pitfalls, sharing retrofit design wisdom and exploring how homeowners can avoid costly mistakes.Thank you to Elite

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44:55

Are Most Heat Pump Controllers Unfit for Homeowners?

Renewable Heating Hub Homeowners" Q&A ·

2025/06/18

In this power-packed Homeowners’ Q&A episode, we explore one of the most important but misunderstood areas of heat pump ownership: heat pump controllers and smart TRVs and thermostats.Graham Hendra, Richard Burrows, Simon Baseden and Darren Jones unpack how poor control logic, bad commissioning and misunderstood third-party systems can destroy efficiency. From the failure of smart TRVs to why most manufacturer controls are utterly unfit for homeowners, this is a no-filter, deep-dive discussion

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36:22

Planning a Heat Pump Installation: The Expert Guide...

Renewable Heating Hub Homeowners" Q&A ·

2025/06/11

Are you preparing to install a heat pump in your home? Don’t make a move without hearing what these four top-tier industry experts have to say.In this episode of the Homeowners’ Q&A Podcast, we break down the entire process of planning a heat pump installation: from knowing your property and selecting the right radiator sizes, to grant funding, installer red flags, system design and proper commissioning.Featuring: Rhiannon De Wreede Emma Bohan, Louise Howlett & Simon BasedenSponsored by:

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37:49

What to Ask Before You Buy Solar Panels or a Battery

Renewable Heating Hub Homeowners" Q&A ·

2025/05/28

Thinking about solar panels or a battery? Before you sign on the dotted line, there are crucial questions you need to ask. Mick Wall, Ash Parker, Rhiannon de Wreede, Andrew Parkin & Jamie Vaux talk installer red flags, DNOs, the 3.68 kW cap, fire risks, how to choose the right kit and why choosing the right installer makes all the difference.Enter our giveaway for a chance to win a 6-panel solar installation (sponsored by Egg):

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37:51

Why You Need Weather and Load Compensation on Your...

Renewable Heating Hub Homeowners" Q&A ·

2025/05/18

Do you actually understand how weather and load compensation affect your heat pump’s performance? Most homeowners don’t, and that’s costing them. We break it down with: Michael Lacey, Sean Hogan, Liam Knowles, Ken Bone & Dan Cadd.Big thank you to Vaillant for sponsoring this episode: https://vaillant.co.ukEnter our giveaway for a chance to win a 6-panel solar installation (sponsored by Egg): https://renewableheatinghub.co.uk/win-a-six-panel-solar-system-worth-more-than-6000Buy Bodge Buster: Heat

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42:09

Do You Really Need a Smart Meter for Solar and...

Renewable Heating Hub Homeowners" Q&A ·

2025/05/07

Do you really need a smart meter to get the best out of solar and battery systems or is it just another headache? We gathered four of the UK’s sharpest energy minds to challenge everything we think we know about smart meters.Guests: Ash Parker, Ben Watts, Joel Hamilton & Jeff HardyWIN a six-panel solar system, worth more than £6,000! Entries close at 23:30 on June 18, 2025: https://renewableheatinghub.co.uk/win-a-six-panel-solar-system-worth-more-than-6000/Big thank you to egg for sponsoring

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50:08

Do Smart Controls & Weather Compensation Help or Hurt...

Renewable Heating Hub Homeowners" Q&A ·

2025/04/23

As spring and summer roll in, many homeowners are asking: what should I be doing with my heat pump in warmer weather? In this episode our panel reveal hot water strategies, how to avoid short cycling, what to tweak (and what not to) and whether your system should just be turned off. We also tackle solar gain, buffer tanks, weather compensation, app controls and much more.👥 Guests: Simon Wardle, Rhiannon de Wreede, Graham Hendra & Karl Richardson.Sponsored by Hive: https://www.hivehome.comBuy

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