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PODCAST

The All Access From Dent Repair Now

Welcome to The All Access Podcast from Dent Repair Now — where the paintless dent repair and automotive appearance industry comes to learn, grow, and level up. Hosted by Gene Fetty, technician, trainer, and founder of The Institute @ Dent Repair Now, each episode dives deep into the tools, techniques, and business strategies that drive real success in today’s PDR world. From glue pull repair and estimating to marketing, mindset, and community events — this show gives you full access to the

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All Episodes

41:33

#90 PDR Expo Tool Haul

The All Access From Dent Repair Now ·

2026/10/05

Ten shows away from 100, still not missing a week, still dropping Mondays at 7:00 AM Eastern. New additions to the set: a pink Dent Reaper shirt from the expo, Mack's second-place trophy, last week's Tool of the Week from Alex at PDR Original, the wood knockdown from Thad at Dentproof, Gene's judging badge, and new Dentproof and Black Plague hats (including the "Make Metal Flat Again" hat).EDITORIAL FLAG: "Thaddle" and "the pecker" — Gene's on-air nicknames for Thad's wood knockdown. Kept

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63:54

#89 The PDR Expo and The Competitions

The All Access From Dent Repair Now ·

2026/09/28

Episode 89 — PDR Expo 2026 and the CompetitionsGene recaps PDR Expo 2026 at the Rio in Las Vegas, recorded the day after a red-eye home, and brings back six interviews from the show floor plus a Tool of the Week and the competition results. 00:00 Intro — Recorded in the basement after the red-eye home. Heads up on audio levels: the on-camera mics were running hot at the show, so some segments may be louder or quieter. 00:01 PDR Expo 2026 at the Rio — Likely the biggest PDR Expo yet and the

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28:52

#88 Mentorship

The All Access From Dent Repair Now ·

2026/09/21

Episode 88 - Gene's Back to the Future joke included. He and the team leave in a couple of days for PDR Expo, which he says feels like old-school MTE: you can slow down, sit and talk with friends, and not feel like you missed everybody.Roundtable Friday morning with a stage full of knowledge Saturday: two-part cold glue class - classroom talk first, then live demos pulling people up from the audience If you have not bought tickets yet, what are you waiting for? 02:00 - Shout-outs Eric,

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33:40

#87 We Need More Passion

The All Access From Dent Repair Now ·

2026/09/17

Timestamped notes for episode #87, “We Need More Passion.” Editorial flags call out anything that needs Gene's eyes before this goes out.[00:00] Welcome back Gene kept the once-a-week streak alive despite the show going out a couple of days late. He and MeLissa just got back from a trip to Europe, capped off by both of them getting sick with some kind of bug partway through and Gene running a fever for the first time in 15–20 years. [00:02] The KLM/Delta travel saga A delayed flight out of

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29:44

#86 Part 3 PDR Shop Life

The All Access From Dent Repair Now ·

2026/09/07

Episode 86 — Part 3 of the Mobile vs. Shop trilogy. Recorded from the Atlanta airport en route to a vacation in Italy. Gene covers the evolution of the shop over six and a half years: which add-on services worked, what the new location and build-out changed, the biggest operational mistakes, and how the approach to scheduling repairs has shifted.Intro — Live from the Atlanta Airport (00:00) [00:00] Gene opens from the Atlanta airport, on the way to Rome with MeLissa. Frames this as Part 3

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21:51

#85 Part 2 PDR Shop Life

The All Access From Dent Repair Now ·

2026/08/31

⚠ EDITORIAL FLAG: This episode's Tool of the Week and Marketing Minute segments were intentionally skipped for episodes 85 and 86 per Gene's note in the recording — confirm this should carry through to show notes formatting/template, since those sections are usually standard. 00:00 Cold open — the muted mic blooper Gene opens by revealing that his mic was muted for the entire previous recording session (referenced as the "other episode" — presumably Part 1 of this trilogy or a separate

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45:47

#84 Mobile PDR vs Shop Part 1

The All Access From Dent Repair Now ·

2026/08/24

Gene Fetty kicks off a three-part series on mobile PDR work vs. running a shop, recorded ahead of a two-week anniversary trip to Italy, Croatia, and Montenegro with MeLissa (25 years married).[00:00] Intro Gene announces this will be the first of a three-part series on mobile vs. shop, recorded in advance because he's heading out on a two-week anniversary trip with MeLissa - 25 years married. Episodes 2 and 3 will be scheduled to publish automatically while he's away. [02:00] Gene's PDR

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37:32

#83 Sales and Pricing

The All Access From Dent Repair Now ·

2026/08/17

Gene opens live from the newly set-up studio. Mack threw himself a birthday picnic over the weekend, and a wicked rainstorm rolled through the night of recording — the studio stayed dry this time, no squeegee duty required. [02:00] This Week's Topic: Pricing A follow-on from last week's episode. Gene notes he could teach a full day on pricing alone, but tonight is a touch-and-go on pricing strategy, pricing techniques, and — most importantly — justifying the price you land on. [03:00] The

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30:56

#82 Some Thoughts On Sharing Pricing

The All Access From Dent Repair Now ·

2026/08/10

Cold Open — A Brutal Week and the Toughest Dent Yet Gene opens with a rundown of a genuinely rough week at the shop — Mack was out on vacation, hard cars kept coming in, and dealers kept dropping off extras. Good problems, he says, but problems nonetheless. The highlight (and lowlight) of the week: what Gene calls the deepest, sharpest dent he's ever fixed — a brand-new Ford Explorer with a two-to-two-and-a-half-inch gash at the bottom body line of the door. He started filming it, the

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53:38

#81 Put In The Reps

The All Access From Dent Repair Now ·

2026/08/03

Gene celebrates cracking 5,000 Facebook followers, then digs into this week's core theme: put the reps in. Whether it's content creation, repair skills, or estimating, Gene argues the only way through is to keep grinding — even when it sucks.Timestamped Notes [00:00] Cold open and welcome back to episode 81. [00:00–04:00] Gene announces he broke 5,000 followers on Facebook, reflects on the climb from 2,000 to 5,000, and sets 10,000 as the next goal. He credits focusing everything under

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58:08

#80 Quit Buying Knockoff Tools

The All Access From Dent Repair Now ·

2026/07/27

Gene gets fired up about knockoff PDR tools, breaks down the real economics of a small industry, celebrates the family-owned companies that keep innovating, tag-teams a botched Denali bedside with Mack, and pimps out the Tool of the Week: the KECO Robo Lifter.Timestamps 00:00 - Welcome back - Episode 80, knocking on 100 before the end of the year 02:00 - Studio background tour: VIP PDR Tools "Trust Me, I'm a Dent Guy" shirt, Piotr's knockdowns and grip tips 04:45 - The Get a Grip cup from

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44:15

#79 An Episode of Random Topics

The All Access From Dent Repair Now ·

2026/07/20

Episode 78 of the All Access Podcast — recorded back in the newly refreshed Dent Repair Now studio. This week's format is a random grab bag: no single topic, just whatever's been on Gene's mind, brainstormed with a little help from ChatGPT.Timestamps 0:00 Cold open and a quick studio update — new background, and the Porsche Cup trophy is on its way to the shelf (John, don't get picky, it just didn't make the trip). 1:36 Recapping the trip to St. Louis / Highland, IL with Dan Neltner —

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40:34

#78 Dan Noeltner From Employee to Employer

The All Access From Dent Repair Now ·

2026/07/13

In this episode: Dan's start in PDR in 1996 — crayons, fluorescent tube lights, and homemade tools 13 years working for someone else before going out on his own in 2009 The growing pains of hiring, training, and a worker's comp audit that stung How PDR College and Advanced Skills changed the way Dan ran his business The COVID hailstorm story — laid off on a Wednesday, biggest year ever by Saturday Building the business: dealership Quonset hut, three-car garage, purpose-built shop, uptown

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38:05

#77 The Video That Changed My Life

The All Access From Dent Repair Now ·

2026/07/06

Episode 77: The Video That Changed My Life [00:00:00] Intro — welcome back to episode 77, Happy belated 4th of July, America's 250th. [00:00:00] Audio update — fixing last week's mic issues on intros/outros, asking listeners for feedback. [00:01:00] Correcting the record — it's actually been 13 years making YouTube videos, not 10 like he said last week. [00:02:00] Setting up today's topic: the origin story of how he got more involved in the PDR industry, sparked by one video. [00:03:00]

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31:36

#76 Goals Check In Half Way There

The All Access From Dent Repair Now ·

2026/06/29

[00:00] Kicking off Episode 76 — happy almost-4th of July, and a nod to America's 250th. [01:00] Q2 is officially in the books. Time for the quarterly goals check-in. [02:00] Looking back at a slow Q1, losing Dave, and the shift heading into Q2. [03:00] A good, productive, profitable Q2 — but not much time left to work ON the business. [04:00] Question for listeners: how did your Q2 go? Were you working on your business or stuck working in it? [05:00] What's ahead for Q3: the new beginner's

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32:17

#75 No One Cares

The All Access From Dent Repair Now ·

2026/06/22

A solo episode this week. Gene Fetty is fresh off a 10-day vacation (Cocoa Beach plus a six-day Bahamas cruise) and unpacking two things at once: what unplugging actually taught him, and a brutal Southwest Airlines travel day that crystallized a frustration he's been sitting on for a while — the growing sense that, in a lot of places, nobody cares anymore. He brings it back home to what “caring” actually has to look like inside a business, and the episode closes with the launch of a brand

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61:40

#74 Techniques to Sell and Connect Better

The All Access From Dent Repair Now ·

2026/06/15

Guest: Kip Brooks | Honest as Hail: Men of Metal Episode Summary Gene Fetty and Kip Brooks meet up in person — halfway between Pittsburgh and Cleveland — for a cross-promotional episode recorded in Gene's truck. Kip brings a background in neuro-linguistic programming (NLP) and soft skills sales training, and the two dig into practical techniques PDR techs can use to build rapport faster, sell with more confidence, and stop letting mindset get in the way of closing. Key Topics The 3–7 second

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27:56

#73 Culture and Work Ethic

The All Access From Dent Repair Now ·

2026/06/08

Gene talks about what the culture at Dent Repair Now looks like, how they have evolved and what does work ethic mean? Is a strong work ethic actually healthy? PDR Expo is coming up in September at The RIO LAs Vegas! September 25,26 2026. See the round table and Gene’s talk on cold glue. Also keep an eye out for the Soft Skills Seminar to be held at Dent Repair Now in late October or early November.

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25:57

#72 What A Privilege

The All Access From Dent Repair Now ·

2026/06/03

Episode 72: Gratitude, Burnout, and When the Adjuster Actually Shows Up Episode 72 of the All Access Podcast from Dent Repair Now. Gene Fetty opens with a moment of gratitude after a punishing eight-day stretch, then updates the Jake's Insurance claim story from Episode 71, goes deep on the industry-wide insurance crisis, and wraps with a conversation about old tools, new podcasts, and what's coming up for Dent Repair Now. Quote of the Week "What a privilege it is to be tired from the work

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32:37

#71 Insurance Repair Talk

The All Access From Dent Repair Now ·

2026/05/26

Episode 71: Insurance Talk — When the Adjuster Won't Show UpEpisode 71 of the All Access Podcast from Dent Repair Now. Gene Petty walks through a live insurance claim battle on a deer-hit truck — from a lowball photo estimate and an adjuster who refused to show up, to a speakerphone call that cracked the case open. He also covers Erie Insurance's move to pull all field adjusters off the road, and opens the floor to the PDR community to share what they're experiencing. The Claim A truck

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