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PODCAST

Loan Officer Leadership

Loan Officer Leadership Podcast is one of the top podcasts in America with your host Steve Kyles. Each episode is jam-packed with STRATEGY and TOOLS to grow your business and leadership. Our purpose is to help you close more loans in less time. If you are ready to close more loans with fewer headaches, visit FreedomPlanningCall.com today to schedule a FREE strategy call.

business management

All Episodes

16:48

How to Stay Top of Mind with the Right Agents and...

Loan Officer Leadership ·

2025/11/05

In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Chelsea Gardner dive into the real reason most originators struggle to stay visible, and how to fix it fast. You'll learn: How to build trust with agents using the "7-11-4" strategy Why targeted Facebook and Instagram ads create an "everywhere" effect What to do if you have more time than money, or more money than time The difference between "done-for-you" and "done-with-you" ad services How just one closed loan can pay

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11:08

463. The One Asset You'll Regret Ignoring as a Loan...

Loan Officer Leadership ·

2025/10/29

Your database is your legacy. In this episode of the Loan Officer Leadership Podcast, Steve Kyles and Frank Garay break down the one thing most loan officers neglect—yet it holds the power to generate $9K to $27K per month when stewarded correctly. You'll learn: Why your database is the most valuable asset you own How to back it up, protect it, and monetize it (even if you've let it slide) How Steve pulled 500+ agent contacts from past deals using Model Match The exact monthly rhythm to turn

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09:48

462. Why Realtors Ghost You, And What to Do About It...

Loan Officer Leadership ·

2025/10/22

’ve nailed the conversation. You’ve followed up. But if agents still aren’t calling you back, here’s the missing piece: proof. In this final episode of the 3-part series, Steve Kyles and Frank Garay break down the third reason loan officers get ghosted… making the same promises everyone else does, without the receipts to back it up. In this episode: What agents actually mean when they say “close on time” How to show, not just say, what makes you different Why small kept promises are more

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17:08

461. Why Realtors Ghost You, And What to Do About It...

Loan Officer Leadership ·

2025/10/15

So, you had a great meeting with a qualified agent… great conversation, good connection, and then… nothing. Silence. Crickets. In Part 2 of Why Realtors Ghost You, Steve Kyles and Frank Garay break down the second big mistake that causes great opportunities to fade: weak or inconsistent follow-up. You’ll learn: Why most “ghosting” isn’t personal, it’s just timing and consistency The data behind how long it really takes for agents to respond How to structure your 12-week follow-up plan (and

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11:31

457. Your $1.8M List: Why 50 Qualified Agents Beat...

Loan Officer Leadership ·

2025/09/17

In this episode, Steve Kyles and Frank Garay break down one of the most overlooked keys to scaling your mortgage business: your agent list. If you’re calling every Monday but not seeing results, it may not be your script—it might be your list. You’ll learn: Why 50 qualified agents is the real goldmine (worth $1.8M+) How to re-evaluate your list every 90 days to stay productive What the “Rule of Two” reveals about agent referrals and lead count The right way to top-grade unqualified agents

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11:11

456. The Call Gets Easier When You Know What It’s Worth

Loan Officer Leadership ·

2025/09/10

Struggling to stay consistent with outbound calls? Steve Kyles shares a simple, powerful mindset shift that turned his daily call list into a million-dollar opportunity list. In this episode: Why assigning a dollar value to every relationship changes the game How Steve turned 84 agents into $1.5M in annual potential The math behind the “Great Restart” and how to stay motivated How to break past call reluctance using opportunity-based thinking More offers – more no’s – more money. This

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08:24

455. The Biggest Mistake I Made When Hiring (And How...

Loan Officer Leadership ·

2025/08/27

Most loan officers overthink hiring—and end up doing everything themselves. In this episode, Steve unpacks the #1 mistake he sees when building a team and shares a simple, scalable way to get results without burning out. You’ll learn: Why part-time relationship managers might be your biggest growth hack How Steve generated 2,000+ outbound calls and 29 appointments in 60 days A step-by-step onboarding rhythm that gets new hires producing fast What to say, what to send, and how to train

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11:29

452. Speed to Lead: Why Answering in 60 Seconds...

Loan Officer Leadership ·

2025/08/06

Did you know responding to a lead within 60 seconds increases your conversion chances by 391%—but waiting just 5 minutes drops it by over 80%? In this episode, Steve Kyles and Frank Garay break down the shocking MIT study stats on speed to lead and why answering calls instantly is the ultimate game-changer for loan officers. You’ll learn: The stat that proves answering fast wins 79% of borrowers How to stop losing deals by missing calls Simple solutions: call forwarding, answering services,

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05:15

451. Don’t Get Distracted: The Power of 13 Daily...

Loan Officer Leadership ·

2025/07/30

Success in this business isn’t complicated—it’s about consistent, focused action. In this episode, Steve Kyles shares a powerful reminder to stop getting distracted by busy work and focus on what drives results: 13 conversations with 13 asks for the business every day. You’ll learn: Why 13 daily conversations are the #1 predictor of your closings in the next 90 days How to start with your warm list (past clients, friends, and family) The difference between fishing (immediate deals) and

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01:17:48

448. Steve's Masterclass: The Closing Edge – Proven...

Loan Officer Leadership ·

2025/07/18

In Steve's Masterclass, he taps into his 23+ years of experience to share the exact scripts, questions, and mindset shifts that help loan officers consistently close more deals. He unpacks the art of asking for commitment without sounding pushy—and how to identify objections before they derail the deal. You’ll hear real-world stories, simple frameworks, and the practical language Steve uses every day to create trust, manage expectations, and boost conversion rates. If you’re ready to take the

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07:59

447. Human First: The Secret to High-Engagement...

Loan Officer Leadership ·

2025/07/16

Most loan officers treat Facebook ads like digital billboards—selling 24/7. But what if being human was the secret to breaking through the noise? In this episode, Steve Kyles is joined by Chelsea Gardner of Fully Aligned Marketing to break down how to run targeted Facebook and Instagram ads that actually get seen, remembered, and engaged with. You’ll learn: Why your ads should look more like your personal posts How to blend life + business using the “Touch, Teach, Tell, Sell” method

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15:41

446. Signal vs. Noise: Focus on What Moves the Needle

Loan Officer Leadership ·

2025/07/11

Most loan officers stay busy—but not productive. In this episode, Steve and Frank unpack a powerful concept from the Loan Officer Breakfast Club: identifying the signal (what drives revenue) versus the noise (everything that doesn’t). You’ll learn: How to audit your day and isolate your highest-value activities Why your “noise” is someone else’s “signal”—and how to hire for it How limiting beliefs like “I can’t afford help” are keeping you stuck Why asking “What would it look like?” is the

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29:34

443. No Way Out

Loan Officer Leadership ·

2025/07/02

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this powerful and personal episode of the Loan Officer Leadership Podcast, your host, Steve Kyles, sits down with Frank Garay to unpack a mindset that changes everything: there’s no way out—just through. Frank opens up about how embracing this principle has impacted his family, his marriage, and his approach to navigating life’s biggest challenges. Together, they dive into

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11:29

442. The Secret Weapon for Listing Referrals: Why Top...

Loan Officer Leadership ·

2025/06/27

What if every listing turned into a referral opportunity—with zero gimmicks? In this episode, Steve Kyles and Frank Garay break down how Movetube is changing the game for loan officers and their agent partners. If you're looking for a strategic, modern way to stay visible, deliver real value, and multiply your referral business, this is it. You’ll learn: How Movetube helps agents get more listings syndicated across major streaming platforms The power of pairing 13 conversations a day with a true

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17:56

441. 3 Reasons You're Not Getting Referrals (and How...

Loan Officer Leadership ·

2025/06/25

Struggling to get consistent referrals? It’s probably not your rates—it’s your habits. In this episode, Steve Kyles and Frank Garay break down the 3 simple reasons loan officers aren’t getting referrals—and how to fix each one with confidence and ease. You'll learn: Why not asking for the business is costing you deals—and exactly what to say instead How being invisible to your database is killing your pipeline (and how to fix it in under 2 hours/week) What it really means to make life easier for

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10:48

440. Decide and Do: Why Success Starts with a...

Loan Officer Leadership ·

2025/06/20

You don’t need another quote, podcast, or plan—you need a decision. In this episode, Steve Kyles challenges you to stop waiting on motivation and start owning your commitment. Discover: The difference between a choice and a decision—and why only one leads to real results How one originator went from 0 to 7 loans in 5 weeks by deciding to show up The simple 90-day activity that changes your business (and your life) Why feelings are fickle—and how to build a plan that doesn’t depend on them

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09:33

439. The Ask Is Everything: How One Simple Question...

Loan Officer Leadership ·

2025/06/18

You're making the calls. You're having the conversations. But if you're not asking for the business—you’re leaving deals on the table. In this episode, Steve Kyles unpacks the real reason most loan officers struggle with lead flow: they're not making the ask. You’ll learn: Why “just keep me in mind” is costing you referrals The exact script that converts at 18% from warm conversations How one bootcamp graduate added 7 deals in a week by mastering the ask The psychology behind why we don’t ask—and

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11:00

438. Track It Like a Pro: The 6 Metrics That Matter

Loan Officer Leadership ·

2025/06/14

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Your feelings aren’t facts. Your numbers tell the real story. In this episode, your hosts, Steve Kyles share the six key metrics every loan officer should be tracking to eliminate guesswork, stay accountable, and build a predictable pipeline. You’ll learn: Why “busy” isn’t the same as productive—and how to know the difference The one shift that turns conversations into

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06:59

437. Change Your Belief, Change Your Business: Why...

Loan Officer Leadership ·

2025/06/12

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. If you're avoiding prospecting, it's not a time issue—it’s a belief issue. In this episode, your hosts, Steve Kyles share a personal story about how a mindset shift around prospecting transformed his business—and how it can change yours too. Whether you’re stuck in survival mode or struggling to make the calls, this episode will help you reframe your resistance and find your why.

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17:46

436. Why Saying "No" Will Save Your Business:...

Loan Officer Leadership ·

2025/06/07

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. The secret to growth isn’t doing more—it’s doing less of the wrong things. In this episode, your hosts, Steve Kyles and Frank Garay dive deep into why learning to say no is the real unlock to loan officer success. You’ll discover: • Why dissecting what’s working beats obsessing over what’s broken • How the Be-Do-Have framework clarifies your business and life decisions • The

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79 results

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