#77 Most Medicaid billing problems begin long before a claim is submitted, with breakdowns in eligibility, authorization, scheduling, EVV, documentation, payer setup, or coding. Julio Barea, founder of the Home Care Revenue Institute, explains why agencies need to think beyond billing and manage the entire revenue cycle from intake through payment. He walks through the controls behind a clean claim, including how to verify authorized hours, reduce EVV exceptions, and catch problems before

Britt Davies is back, which on The HR Life Podcast officially makes her a repeat offender. She showed up on Labor Day morning with coffee in a BYU Yeti mug, while Steve drank apple cider straight from the jug.  Britt has spent 22 years in Utah HR, most recently as a CPO, and now runs Next Level HR, where she helps companies break up with their PEO. Fair warning: Tony opens with a disclaimer that this one gets a little spicy. Britt goes after Johnny C. Taylor's SHRM '26 keynote with a

Craig Wahl coaches CEOs and founders whose companies got bigger, faster than they expected. He runs Njorth, works as a fractional COO for tech companies, and is finishing his first book, The Walk.His core reframe for CEOs: your job isn't to make all the decisions. It's to make sure they get made, by the right people, and that someone is accountable for them. He learned most of it scaling a team fast. He chased A players and found a team of solid B and C players was just as strong. He

AI is supposed to make work easier. So why are we using the time it saves to take on even more?This week, Gabe and Kelly explore an uncomfortable possibility: what if the biggest obstacle to eliminating unnecessary work isn’t the technology, but our own behavior?We revisit Human Middleware, the invisible work people do to keep disconnected systems, processes, and organizations running. But the conversation takes an unexpected turn when Gabe admits something he got wrong in his original thinking:

Send us Fan Mail Why leaders can know the answer and still not reach it under pressure, and what to do while the fog is down. I am Sahar Andrade, MB.BCh, Neuroleadership Coach and Forbes Coaches Council member. The answer can come back after the pressure drops because pressure can make what a leader knows harder to reach, not only harder to know. Being watched and judged can make holding, retrieving, and organizing information harder. When the pressure state changes, access can improve. That ...

How do you know when to trust your previous experience in a transformation environment, and how do you know when to listen, observe, and adapt? Ron Johnson helped create the Apple Store and transform Target into a design-forward retailer. But when he brought his approach to JCPenney, his transformation failed. He explains why leaders shouldn't rely too heavily on data when they're trying to create something that hasn't been done before, how Steve Jobs used patience and diverse perspectives to drive

Are you tired of employees making unsafe decisions—even when they know better? If you’re a safety manager trying to improve workplace safety, the problem may not be a lack of rules or common sense. In this video, I break down 5 reasons employees make bad safety decisions and what you can do about them. From rushing and bad habits to distractions, shortcuts, and unclear expectations, you’ll learn how these behaviors affect OSHA compliance, workplace safety, safety training, and your overall

It feels like one of those environmental debates we settled a long time ago.Paper comes from trees, breaks down, and feels natural. Plastic comes from fossil fuels and represents pollution. So if we're trying to make the environmentally responsible choice, paper seems like the obvious answer. Except the closer you look, the less obvious it gets. Depending on the conditions, paper can require more material, water, and energy to produce than plastic. Plastic can perform better in some lifecycle

In dieser Folge nehme ich dich mit hinter die Kulissen eines komplexen Unternehmenskaufs, bei dem zwei Gründer ihren Traum wahr gemacht haben. Ich zeige dir, wie wir gemeinsam mit cleverer Struktur, einer Holding- und Zweckgesellschaft und einer ausgeklügelten Finanzierung den Deal erfolgreich umgesetzt haben. Von der ersten Kontaktaufnahme, über harte Preisverhandlungen, bis hin zum Notartermin – du erfährst, wie wichtig Haltung, Vorbereitung und die richtige Strategie sind. Dabei spreche ich offen

How can you quiet your inner critic, stop overthinking, and take meaningful action? On this episode of Daily Influence, Gregg-Brooke Koleno speaks with psychologist, life coach, author, and The Present Coach creator Dr. Pamela Garcy about the connection between self-influence and the influence we have on others. Dr. Pam explains how automatic thoughts shape our emotions, choices, and behaviors, often without us realizing it. She also introduces her practical NOW framework: Notice, Orient, and ask

Recorded live at the AI4 conference in Las Vegas, this conversation puts David Rice and Dr. Lilian Ajayi Ore—AI lead faculty and lecturer in strategic communication at Columbia University and co-author of The Power of the Learning Mindset—in the middle of one of the biggest questions surrounding workplace AI: Are companies gaining efficiency while quietly weakening their people’s ability to think? With the energy of a live conference comes some background noise, but the discussion cuts throug...

How does investing in people make an organization more agile and resilient?Why is building talent a better bet than buying it, especially in the age of AI?My guest on this episode is Alana Brandes, Chief People Officer at Guild.During our conversation Alana and I discuss:Why "follow your passion" is a trap, and why should follow your energy instead.Why the employee journey should run "to, through, and beyond."How treating people well on the way out builds trust, your brand and increases boomerang

Episode 352: What if the thing holding your flower shop back isn’t the economy, your customers, or your competition—but fear? In this episode, Vonda and Lori get real about fear: from childhood worries about quicksand and stuffed animals coming to life (thanks, Scooby-Doo) to the very real fears that show up when you own a business. What if I raise my prices and customers stop buying? Can I really afford to hire someone? What if I show up on social media and people judge me? What if I ma...

Send us Fan Mail The most dangerous employee survey is the one with great scores when nobody felt safe telling the truth. Chuck and John unpack a Golden State Warriors lawsuit to reveal why asking for honest feedback and then punishing honesty can quietly destroy trust, engagement, and your early warning system. What starts as a story about an NBA-wide employee satisfaction survey turns into a hard lesson for every leader and HR team: feedback is a promise, not a checkbox. Chuck and John brea...

Here’s a special gift for YOU.Visit Plooto.com/TSB and try it for FREE for two months! That’s a FREE 30-day trial, plus an extra free month for Successful Bookkeeper podcast listeners!Don’t miss out, sign up TODAY!See what the team at The Successful Bookkeeper has on right now →Debra Kilsheimer has been in the accounting profession for 45 years, and she has never been more excited about its future. In this episode, she and Michael Palmer dig into what AI actually means for bookkeepers right

HR asks for a new system, more headcount, a bigger training budget. Finance says no. The instinct is to assume the idea wasn't good enough.John Sansoucie, Founder and CEO at CogNet, spent years as a CFO inside HR service companies and PEOs before he built his own business process outsourcing company, so he has sat on both sides of that budget table. In this episode, he covers: Why HR requests get denied even when they're worth funding, and what a CFO is actually listening for before approving

You can have the best doctors in the world and still feel alone at 3 a.m. when anxiety spikes, motivation collapses, or a hard habit shows up again. That’s the gap we tackle with Dr. Ken Resnicow, one of the world’s leading behavioral scientists and a pioneer of motivational interviewing, now building therapeutic AI at Chronologics to extend care beyond the clinic. We get specific about what actually changes behavior and why health information alone usually isn’t enough. Ken breaks down “hig...

What does it take for corporate directors to remain effective when prior experience alone is no longer enough? In this episode, Doug Chia speaks with Marcel Bucsescu, Vice President of Strategic Engagement at the National Association of Corporate Directors (NACD). Drawing on his extensive work with Fortune 500 boards and executive leadership, Marcel discusses the shifting demands on modern directors, from AI literacy and cybersecurity oversight to real-time strategy execution and geopolitica...

In robotic surgery, a device good enough to let the surgeon operate alone makes the resident, the future expert, optional. Matt Beane saw this pattern everywhere technology gets smart enough to make the apprentice unnecessary. Dart calls this one of the episodes he keeps returning to, for how clearly Matt names one of AI's biggest threats to how we learn. In this revisited episode, Dart and Matt explore how technology reshapes workplace learning, whether tech shapes us or we shape it, and the...

Send us Fan Mail on this, the 150th episode of for the love of chiropractic, we are going to take time to revisit the idea of success. What does it mean to be successful? What is the difference between a practice that succeeds and a practice that is full of disasters and in shamble. On this episode, we will talk about the decision to become successful and compare it to going on a diet or working out at a gym. The question is: what is it that you really want, and who are you willing ste...