Send us Fan Mail Problem solving the challenge of finding Lean strength and depth in your organisation. What traits should we be looking for and what should set the alarm bells? Does LinkedIn and Zoom help or hinder in making the right decision? These are some of the questions we take from our subscribers and followers. In this episode we try to tackle these and ask a few more: Develop from within or recruit? What balance is to be made of theory v application? People centric or shiny new ma...

This week, the CX Files turns the tables on co-host Peter Ryan. Ryan Strategic Advisory has just celebrated its tenth anniversary, so Mark Hillary interviews Peter about what he has learned from a decade of advising BPOs, enterprise buyers, governments, and CX leaders around the world. Peter looks back at how the industry has changed since 2016 — from the growth of remote and hybrid work to automation, AI, employee experience, and the changing ways companies discover and select CX partners. He also

Is your firm relying entirely on word-of-mouth referrals to grow? While client referrals bring in warm leads, they make controlling your growth trajectory nearly impossible.  To build a high-performing advisory practice, you need a predictable, repeatable go-to-market engine. In this live panel session from the Growing Your Firm Summit, host David Cristello moderates a discussion with three firm leaders who have built, scaled, and transformed modern advisory practices: Shane Mason – Co-Founder at

Explore two ways to turn ChatGPT into useful business services: automated CRM research and small custom apps. Jaeden and Jamie discuss event-triggered lead research, sales-call briefs, and tools such as a custom shipping calculator. They explain the difference between app integrations and an app store, and why faster follow-up can matter to a business. The episode also covers OpenAI funding reports and the broader competition among AI tools.

If you work in the Government acquisition world, this podcast is for you. (not just for Contracting Officers!) Kevin welcomes back Vicki Strycharske to discuss best practices for proposal writing - this time focusing on the Proposal Outline. Vicki is a regular guest, proposal manager, and Skyway Acquisition team member. This is Step 4 of 4 in a series about the first 4 steps that industry should take when an RFP is released by the Government. Episode 165 is an overview of...

If you work in the Government acquisition world, this podcast is for you. (not just for Contracting Officers!) All other things being equal, awarding to the low price is the default. Kevin and Paul discuss how price evaluation impacts FAR Part 15 type acquisitions. (as opposed to micro purchases, simplified acquisition procedures, sealed bids) Listen and learn why sometimes the Government is explicit that the lowest price will win and sometimes, whether intentionally or not, the lowes...

If you work in the Government acquisition world, this podcast is for you. (not just for Contracting Officers!) Kevin and Paul respond to a Skyway Community member's question about fall out money. What is "end of year money" or "fall out money"? Why does it happen? How do I get it? Listen and learn the answers to these questions and more. _________ If you enjoy this podcast, we invite you to check out the Skyway Community at skywaymember.com. The Skyway Communi...

If you work in the Government acquisition world, this podcast is for you. (not just for Contracting Officers!) Break the rules, suffer the consequences. Kevin and Paul discuss suspension and debarment, the primary ways by which the Government enforces compliance with federal criminal law, including fraud, bribery, and the civil False Claims Act. Listen and learn the differences between suspension and debarment as well as the impact of a suspension or debarment on a company's abi...

We explore how understanding human group behavior might inform AI safety — and how that might also make us better stewards of human groups. Show notes: How Minds Change by David McRaneyThe Righteous Mind by Jonathan HaidtThe One and the Ninety-nine by Luke BurgisWanting by Luke Burgis

What if the second half of your life could actually be better than the first?In this episode of Deep Leadership, I sit down with Dr. Kenneth Ro, a double board-certified physician with more than 35 years of experience on the front lines of medicine and the author of Prime: How to Win in the Second Half of Life. After treating more than 170,000 patients, Dr. Ro noticed a troubling pattern: successful men were quietly struggling with declining energy, burnout, changing health, and a loss of

In this episode, Sean talks about the epidemic of anxiety and how to battle it. Spoiler alert, the old song “Don’t Worry Be Happy” is not the answer. :)

On this episode, former Burlington Mayor Miro Weinberger joins Inside Housing Vermont to discuss Vermont’s housing shortage and his work with Let’s Build Homes. He breaks down the barriers slowing housing development, recent policy changes including CHIP and Act 181, and the coalition’s push for simpler, more predictable zoning. Weinberger also shares what Vermont needs to do to increase housing production while preserving the character of its communities.

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The Workplace MinuteWelcome to the Workplace Minute, brought to you by H3 HR Advisors. Your quick-hit version of the HR Happy Hour Podcast, where Steve Boese shares the latest in Human Resources, HR tech, workplace trends, and more—all in just a few minutes. Tune in and stay on top of what’s shaping the workplace today!Retirement in America begins with a question about choice.When would you like to retire? When could you afford to? And what might determine when your main working career actually

Send us Fan Mail In this episode of Hedaux, Hogg & The Machines, Ed & Simon dive into seven chaotic weeks of AI developments and what they mean for the retail and hospitality sectors. From debunking extreme AI safety headlines to examining how autonomous agents are making purchases on behalf of consumers, this discussion breaks down the practical realities behind the hype. Key Topics Covered: Who Owns the Customer? The complex privacy, security, and margin-sharing challenge...

Welcome to episode #1056 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Mike Michalowicz has spent much of his career trying to solve a problem he describes simply: eradicating entrepreneurial poverty. As the bestselling author of Profit First and numerous other books on entrepreneurship and business, Mike has built a body of work around challenging conventional wisdom and finding practical systems that work with human behavior rather than against it. He's also an old friend, which

This week SAP explained its new Joule Work and Autonomous Enterprise strategy at its SAP Connect conference. As you’ll hear, SAP is building a solid set of AI agents to compliment and automate many of its business processes and it’s now all live.What does this mean for HR? Well SAP customers now have lots to think about – including how Joule may interact with other agents, what agents and assistants to use, and how to interconnect the SAP Knowledge Graph with non-SAP data

What are the biggest pitfalls leaders face, and how can you avoid them? In this solo episode of the Learn-It-All™ podcast, Damon shares 16 common leadership mistakes, from canceling one-on-ones to over-delegating to top performers. Through candid stories and actionable advice, Damon helps listeners build trust, empower teams, and steer clear of costly missteps. Listen through to the end for a special birthday giveaway!What You'll Learn:How to empower others instead of being the "hero"Ways to address

Jason Hallenborg is an award-winning author, pilot, and content creator focused on grief, healing, and personal growth. After losing his father nearly eight years ago, Jason began writing as a way to process loss and preserve the legacy they shared together. That journey eventually led to the publication of his memoir.Today, Jason shares messages about grief, purpose, storytelling, and moving forward after loss through writing, interviews, and online content. Website:

What happens to everything you've built after you sell — and after you're gone? Two Catholic foundation leaders share how owners turn a lifetime of work into a legacy that lasts.In this episode of The Deal Podcast, host Joshua Wilson and co-host Jude David, JD, DCL, MBA, Managing Partner at FA Mergers, sit down with Monica Zuschlag, Board Chairman, and Margaret Trahan, Executive Director, of the Catholic Legacy Foundation of Acadiana. Monica shares the calling that led her to help launch