He built Coach from a small leather goods brand into a $5 billion global fashion powerhouse. But Lew Frankfort’s rise to the top isn’t what you’d expect. He started out in public service and even got passed over for a promotion for being “too principled.” But when he came to Coach, he brought relentless drive, strong investigative instincts, and a unique leadership philosophy he calls “Magic + Logic.” He’s got wisdom to help any leader who wants to build something that lasts – with both quality

Send us a text A Halloween throwback with teeth: we revisit the moments that make HR feel haunted and explain how to handle them without losing your cool. We kick off with a real company memo that tied election outcomes to potential layoffs and unpack where employer speech ends and voter intimidation begins. The difference between context and coercion matters, so we walk through how to communicate policy risk without turning paystubs into campaign flyers or unraveling trust. From there, we s...

The CFO’s challenge has long been one of translating data into a story that the CEO and their management team can use to set strategy and make other decisions. As generative AI advances, the way that CFOs fulfil this role is changing, as guest and Nestlé CFO Anna Manz describes in this episode. Michael Birshan, a senior partner who leads our firm in the United Kingdom, Ireland, and Israel, and host Sean Brown, speak with Manz about how she uses AI now and plans to in the future, the

Send us a text Trust is the foundation of every high-performing team — but you can’t build it with silence or half-truths. In this episode of The Top Notch Leader Podcast, we’re unlocking the “B” in the VIBE framework: Build Trust. Join Terence as he dives into how transparency transforms leadership — from decision-making to problem-solving and conflict resolution. You’ll learn why being open about your thought process, your challenges, and even your mistakes doesn’t weaken your authority… it...

What does it take to turn a traditional finance team into a true strategic business partner?In this episode, Paul Young, CFO of Liberty Bank, shares how he connected strategy, budgeting, and talent development to create a finance function built for impact.Paul brings over 25 years of experience leading finance, strategy, business transformation, and digital innovation across major institutions such as Citizens Bank, TD Bank, CIT, and Siemens Financial Services.If you’ve ever felt stuck between

Outsourcing podcastGet the full show notes for this outsourcing podcast here: outsourceaccelerator.com/562 Santos Knight Frank When outsourcing companies expand their teams, they also expand their physical space. But with both work-from-home (WFH) and artificial intelligence (AI) now shaping how outsourcing operates, what does that mean for commercial property demand? To find out, Derek spoke with Morgan McGilvray, Head of Office Leasing at Santos Knight Frank, who has spent more than 15 years

The path to success is rarely linear, and if anyone can help chart a course to the top, it’s Ordnance Survey’s CEO, Nick Bolton.Nick’s unconventional career path - from software developer to product manager, marketing director and ultimately CEO - highlights the importance of adaptability, continuous learning and seizing unexpected opportunities. In this episode of Pivot Points, Nick and Dave unpick how crisis management, team motivation and a holistic approach to business can transform

Today’s episode is made possible by TerraSlate. TerraSlate Waterproof Paper is waterproof, rip-proof, and recyclable — no more laminating sheets, and no more wasted paper. TerraSlate prints through any standard laser printer and can be written on with a regular ballpoint pen. From ocean dives to mountain summits, it’s trusted by the NFL, the U.S. military, and Michelin-starred restaurants to perform when nothing else does. If your work matters, make it last.Visit TerraSlate.com and make your

In this episode of Beyond Deming, host James Lawther sits down with Frank Devine to explore the innovative Cathedral Model for leadership and management development. Frank shares his journey from traditional HR roles to developing a systematic, evidence-based approach that challenges the status quo of conventional leadership development programmes. Through engaging stories and real-world examples, Frank explains how the Cathedral Model integrates purpose, values, and practical skills to reduce

In this episode, Dominic Bowen is joined by César Muñoz Acebes to examine the deepening crisis in the Amazon. They unpack the role of organized crime in environmental destruction, the links to drug trafficking and illegal economies, and the devastating consequences for local communities and global stability. A critical look at how crime, politics, and the environment intersect in one of the world’s most vital regions. César Muñoz Acebes is the Brazil director at Human Rights Watch, where he s...

Research shows referred candidates get hired at a rate of 30% compared to just 7% for applicants sourced through traditional job boards. Today's employers face an unprecedented challenge: quality candidates no longer fill the top of the funnel the way they once did, rendering traditional job board strategies obsolete. Candidates have stopped downloading job board apps and browsing corporate career sites. Instead, they rely on trust, transparency, and referrals from their professional n...

In this week’s episode of The Common Creative, Chris and Paul sit down with Mykel Dixon speaker, author, musician, and all-round creative catalyst. Mykel shares his journey from rebellious student to professional musician to one of Australia’s most sought-after voices in creative and cultural transformation. The conversation dances between music, creativity, and meaning exploring how art and nature can reawaken our aliveness, how to stay human in an age of AI, and why participation and

What does it take to lead transformation across one of the region’s most complex organizations, and make it human? In this powerful conversation, Ibraheem Sheerah, Chief Transformation Officer at Saudia Group, joins Marilyn Zakhour to share how he led one of the Kingdom’s most ambitious transformation journeys, reshaping not just an airline, but the ecosystem around it. Through stories that span from listening to a security guard’s advice to engaging pilots, suppliers, and customers in change...

How do you nudge a 13,000-person organization to move from managing change to creating the conditions for change? In this conversation, Chun Feng “Breeze” Dong, Associate Director of Organizational Development at Roche, joins Marilyn Zakhour to share how she and her team applied systems thinking to enable large-scale learning, collaboration, and innovation across global teams. Drawing from years of experimentation inside one of the world’s leading healthcare companies, Breeze shows how transf...

Staff turnover in hotels is up to 70-80%, as Matthew Parker, Senior Manager of Talent Acquisition at Mews, points out. Between that and outdated recruitment and retention methods, many hotels are stuck in a loop of constant rehiring. Matthew joins Matt to discuss what it takes to attract and hire the best people in hospitality. They talk about the most effective recruitment channels, using AI in hiring and focusing on trial shifts over case studies.

In this episode of the Building PA Podcast, co-hosts Jon O'Brien and Chris Martin welcome Lauren Maggi, a third-year architectural engineering student at Penn State University, who is currently interning on the exciting Beaver Stadium renovation project. Lauren shares her journey into the field of construction management, highlighting her unique minor in engineering leadership development, which emphasizes the importance of interpersonal skills in engineering roles. As a project engineer inte...

Two tech worlds meet to answer a pressing question: if AI can act for us, what should remain meaningfully human? In this episode, We've teamed up with Gareth Mitchell and Ghislaine Boddington from the Somewhere on Earth Podcast to compare notes on practical adoption, cultural nuance, and the messy, beautiful realities of bringing AI into daily life. Andrew Grill shares how enterprise leaders move from hype to “aha” moments, including a live case where a 17,000-cell SWOT analysis became

Check out LiveGood, where top-tier wellness products meet unbeatable prices: https://www.livegood.com/Podcast Welcome to another episode of the Business Leaders of America Podcast. In this episode, I sit down with Ranjith Ravula, Founder and CEO of Raks Group LLC, one of the fastest-growing staffing and recruiting firms in the U.S., recently recognized on the 2024 Inc. 5000 list. Ranjith’s story is one of resilience, reinvention, and relentless belief. Originally starting his career as an

Every 37 seconds, someone becomes a victim of cybercrime.In this special episode of the Smarter Online Safety Podcast, host Jocelyn King, the Queen of Online Safety, sits down with Marie Wallace — a transformational coach, educator, and speaker — who shares the terrifying true story of how she was nearly deceived by a professional phone-and-computer scam posing as Microsoft Support. What begins as a normal workday turns into a nightmare: a blaring pop-up, fake “Microsoft” agents, threats of

Gapology 15th Anniversary Edition is here! Listen to our podcast discussion!We’re excited to announce the launch of the brand-new edition of our flagship book, “Gapology: How Winning Leaders Close Performance Gaps.” Over the past 15 years, we’ve worked with organizations across dozens of industries. This new edition brings forward fresh discoveries, refined strategies, and expanded content that build on the original foundation. Whether you’re brand new to Gapology or a seasoned practitioner, this